ESO online action lags several seconds between use of control pad and screen action. Why?

trawlerbear · October 2019

There is no lag between controller and screen action when playing other games like RED DEAD REDEMPTION I and II. I have a wireless internet service - Spectrum

ZOS_Bill · October 2019

The lag you're experiencing may be connection related. Try the following steps listed below to see if the delay improves while playing ESO:

Clear Your Mac Address

On the Xbox One home screen, navigate to the left.
Select the Settings options, then All Settings, Network, and finally Network Settings.
From there, select Advanced Settings, Alternative Mac Address, then finally select Clear.

Perform a Hard Reset

Press and hold the Xbox button on the front of your console for 10 seconds.
Once the machine has turned off, disconnect the power cord from the back of the Xbox One and wait two minutes.
Plug the power back in and wait for the power bricks light to go from White to Orange.
Once the power brick has the Orange light, turn the console on and try the game again.

If the issue persists, you can find further troubleshooting steps on the Xbox support site here: http://support.xbox.com/en-US/xbox-one/networking/troubleshoot-slow-game-or-app-downloads-on-xbox-one