Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
During the event, for Sunday and Monday's time periods I never received event tickets even though I played and killed numerous bosses in the City and sewers during that period.
I submitted a support ticket but have not heard back from anyone.