Ah ok I see

You are able to change your userID through customer support. It is currently a delayed progress because so many people are putting in requests. They have had to set aside a dedicated team that is doing nothing but changing usernames.

Contact them requesting a change, provide them with your top five choices for new userID (in case some are already taken), they verify your account for security, then you are essentially in the waiting list for it to be done.

anonymousshadow613b16_ESO wrote: »

Ok thanks.

No problem. And be forewarned, it is a "waiting list" in every sense of the term. Every Beta player + many newer players are all requesting userID changes at the same time. Enough that they had to create a dedicated team to take care of it. It will be a process.

anonymousshadow613b16_ESO wrote: »

I'm not really too worried about changing my forum name if there is a list. I'll just wait till the work on a fix or what not.

That being said, I have had them contact me and verify my account. So waiting list doesn't mean being ignored, per se. It just means I've been going on 72 hours waiting for my userID change. And when I talked to him, he did warn me that patience will be required because they are getting an unbelievable amount of requests.

Gweniver wrote: »

My username and @ name request only took 24hours, I was either lucky or they are getting caught up on these type of requests.

Either you are lucky, or I am unlucky.

That's odd you didn't get responses. I've gotten responses, but no ETA on when it will get done. They just stated that they have a huge number of requests and it will be a long process to get them all done.