Do you primarily feel as though ZOS values you as a player/part of the community, or your wallet?

Suddwrath · January 2019

And feel free to elaborate.

TheHsN · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

90 percent:D...

Tigerseye · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

OK, so I think things are a little out of balance, at the moment, especially for people who sub.

Going by what people say, there is a pretty general feeling that subbing just brings you up to the level everyone should be at, by default (without paying a sub).

Then, on top of that, you are expected to make macro transactions, to get some even quite basic QOL things and anything fun.

I'm not saying no one in the company cares, but things need to improve.

Kagukan · January 2019

I feel valued by ZOS as a player and part of the ESO community.

I feel they value their players. This game is by far the biggest bang for my buck that I have played. ZOS is a business and in business to make money. I have no problems with their current in game structure.

weedgenius · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

They value me as a player because if I stop playing then I stop spending money.

Salvas_Aren · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

They value their players by using operational figures, like crown sales, months of subscription, ownership of chapters. Furthermore the likelihood of spending more money and filing a lawsuit.

And that's it.

Odovacar · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

Its always about the money, however, I do feel that they value all of us in a collective way. Without us there is no more ESO, and they're prepared to disappoint a percentage of us for the overall success of the game (again, all about the money). Lets not kid ourselves here people.

Colecovision · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

They are a bait and switch company. It starts with buy to play an elder scrolls game, then you can't even loot properly without paying $15 a month. Then they force auto renewal. The whole point if that is to avoid players making a choice that fits their life at the time the sub is up. They want to collect for service if you want it or not. It's not a close call. They want my money or gtfo.

But, I know what's going on and choose to play over not playing. I have fun and pay for a service. So no complaints at this point. I'm just calling what it is when asked.

BretonMage · January 2019

Well, we're all customers, so I don't expect them to value us as anything more than customers. The most we can hope for is that we are treated ethically and with respect - which, by the way, isn't really happening if they intentionally exploit our FOMO or other weaknesses to boost sales.

I know they need to make profits, and sometimes it can be a fine balance between ethical marketing and profit-making, but many gaming companies these days seem to be involved in borderline predatory practices. It makes you miss the days when all we had to worry about was a $10 increase in prices for a game.

kargen27 · January 2019

Why do so many assume a one or the other mentality with this game?

This thread is following along side the threads that demand ZoS quit creating new content and instead fix the game. They fail to realize there are different teams working on each aspect of the game. Instead they act as if there is one guy in a basement somewhere that switches tasks based on what ZoS feels is most important.

Claudman · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

I feel that the artists, composers, writers and such care about me as a player/reader/viewer...

However, considering that a company is primarily ran by those with the money (I.e. the Marketing Team), I feel like ZoS is more focused on making a quick buck off of me.

eso_nya · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

Welkynar Motif, after being on writs for nearly two month it hits the cash shop on releaseday. Ingame it gets locked behind a two ~ five month grind for fragments with followup rng assembling, in a trial that maybe 5% (prolly less) of the playerbase can actually beat (devs themselves failed normal mode in a premade sitting in the same room....)

Doesnt give the impression they care for ppl playing the game.

kojou · January 2019

Both?

If I am playing happily they will get more money, because I'm likely to buy a new mount or costume. If I think I am going to stop playing soon then I am obviously not going to invest in my account.

One plays into the other.

Perwulf · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

It used to be better.

Different times we live in.

myskyrim26 · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

ZOS need my money. And my money is the only way for ESO to exist.

Guys. Don't be kids. ZOS represent a COMMERCIAL company.

ZOS CREATE AND MAINTAIN ESO FOR MONEY.
AND THIS IS JUST LIKE YOUR BAKERY MAKES BREAD - AN ORDINARY BUSINESS

An owner of a bakery doesn't care for you. He needs your money. An owner of you sports gym/apartment/phone operator doesn't care for you. He needs your money.

I run my small business. I don't give a flying duck for my costumers, I need their money.

THIS IS NORMAL. GROW UP, NEO. SPEND MONEY AND HAVE SOMETHING INSTEAD - THIS IS REAL LIFE

ANGEL_BtVS · January 2019

Some people here sound pretty clueless. The number one goal of any company is to maximize shareholder value. Screwing over customers isn't the way to get there.

Suddwrath · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

myskyrim26 wrote: »

An owner of a bakery doesn't care for you. He needs your money.

An owner of a bakery sure would start caring about what his customers wanted if they stopped spending money at his bakery.

He could insist on only selling croissants, but if people didn't want croissants he would need to change his business practice unless he wanted to lose it.

And it isn't an entirely accurate comparison, since one sells baked products and the other sells a massively multiplayer online roleplaying game.

myskyrim26 · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

@SaltySudd
Just understand that ESO is a business, not something created to please players. ESO is made to bring money. So it does. So it should be. And so it brings money. I'm happy to support ZOS every time I can - with a preorder, ESO+, Crown Crates and Crown Store items. I'm grateful for their work. I want ESO to be a long lasting project.

Savos_Saren · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

I'll say this again:

The only two things ZOS has announced since 2019 has been January's Crown Store showcase and an announcement for upcoming events to help you change your Pokémon Indrik mount.

They haven't addressed game quality, bug fixes, racial passives, or new content. It looks like their primary focus is selling us crown store garbage and cosmetic related stuff.

myskyrim26 · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

@Savos_Saren
I'll repeat... ESO is a commercial product. It's main aim is to bring money. Just like ANY other commercial product. Your mobile phone, your food, your vacations, etc. It is LIFE.

Latios · January 2019

They are a company that wants the game to live on and to make money from it, and as such will try to balance both.

However, they will be agressive in things they can make a lot of money from, like the crown crates.

Also, the game does receive a lot of free, good events, and has limited combat advantages considering those who pay and those who don’t, the biggest of them being in PvE.

Therefore, with the current state still not being even close to as deplorable as a GACHA game or a Korean MMO, where you either pay or fall far behind other players, I won’t pick a option, as I can understand their needs and I don’t feel limited by a harsh monetization system that still is not present(I wouldn’t have a quarter of my crown store items if they tried to limit, for example, crown-gold trading).

redspecter23 · January 2019

I honestly think that most of the ZOS team does care about the players. However, once you let the marketing team get their hands on any aspect of the game, it gets warped. Anything that is hard to monetize gets pushed to the side (pvp performance). It's just the way things go in gaming. They have to make money, but sometimes lose track of the bigger picture in favor of more cash grabs.

Suddwrath · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

myskyrim26 wrote: »

@SaltySudd
Just understand that ESO is a business, not something created to please players.

But that's the thing: If the players are not pleased, they will not play.

There has to be a balance between making money and making the customer happy. A company cannot spend 100% of its efforts on only pleasing its customers as it will most likely begin making less money that it spends to please its customers, but likewise it cannot spend 100% of its effort only seeking to make money as it will begin losing customers as they became dissatisfied. There has to be a balance between the two for the business to thrive and for the customers to be happy.

There was a balance up until this past year or so. Now it seems as though ZOS is spending more effort on making money rather than making the community happy.

TheGreatBlackBear · January 2019

I feel valued by ZOS as a player and part of the ESO community.

Crown store aside I really do like the sheer amount of content ESO has. And there's no sign of that stopping. So yea I feel valued. After you spend money once to get ESO you really don't have to give ZoS another cent if you don't want to.

wenchmore420b14_ESO · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

SaltySudd wrote: »

myskyrim26 wrote: »

An owner of a bakery doesn't care for you. He needs your money.

An owner of a bakery sure would start caring about what his customers wanted if they stopped spending money at his bakery.

He could insist on only selling croissants, but if people didn't want croissants he would need to change his business practice unless he wanted to lose it.

And it isn't an entirely accurate comparison, since one sells baked products and the other sells a massively multiplayer online roleplaying game.

I agree with Salty...
If you are a business owner @myskyrim26 , you won't be long with that attitude.
Take any basic business class and the one main thing you learn, "the most important person to a company is your customers".
I am a professional chef. I have customers with severe nut allergies, so I care about their needs. I have another who prefers their Foie gras slightly warm, I take care of it. An elderly ladies requests her steak cut up? Sure! And they come back and spend money again. If I'm rude, condescending, and un-communicative, they go somewhere else. Simple!
Bottom line: No customers, no business, no money. Whether you own a bakery, a plumbing store or a giant gaming media, the results are the same. You MUST keep your paying customers happy to continue to make money.

myskyrim26 wrote: »

@SaltySudd
Just understand that ESO is a business, not something created to please players. ESO is made to bring money. So it does. So it should be. And so it brings money. I'm happy to support ZOS every time I can - with a preorder, ESO+, Crown Crates and Crown Store items. I'm grateful for their work. I want ESO to be a long lasting project.

Note: Business ARE created with customers in mind! That is the point of making a business! To make money you MUST have a LOYAL customer base!
The problem with ZoS and Bethesda is they are falling into this kind of future.........

“When the people that can make the company more successful are sales and marketing people, they end up running the companies. The product people get driven out of the decision making forums, and the companies forget what it means to make great products.”
_Steve Jobs (The Lost Interview)

Just my 2 drakes... Huzzah!

Savos_Saren · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

myskyrim26 wrote: »

@Savos_Saren
I'll repeat... ESO is a commercial product. It's main aim is to bring money. Just like ANY other commercial product. Your mobile phone, your food, your vacations, etc. It is LIFE.

Using the examples that your provided: a restaurant doesn't offer you a meal and then bring it out to your half-cooked or missing items without immediately addressing the issue. They don't say "Instead of eating this dish- why don't you buy some of our fancy napkins?"

Yes, ZOS is a company that wants to make money. But they shouldn't focus on crown crates and cosmetic items at the expense of their game's quality. A lot of players are getting tired of bugs, imbalance, and non-stop lag. Taking away from the storytelling and combat of ESO is a slap in the face to the players who have enjoyed the Elder Scrolls franchise throughout the years.

kathandira · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

SaltySudd wrote: »

And feel free to elaborate.

I voted that they want to make money off of me, but then again, do does anyone who charges you money for a product. So I can't say I am mad.

Have some self control, and don't buy things. Vote with your wallet. If things don't sell, they won't be for sale any more.

SomeDogsAreCops · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

ESO and WoW have a very similar problem right now, the publishing companies are obsessed with maximum efficiency when it comes to monetization. IE constant updates to crown store, crown crates and pay for convenience in the eso plus. Similar things happening in WOW. They are letting marketing and sales teams have too much say in development.

Seraphayel · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

Is this even worth a thread? Since B2P we are wallets for them. When they think it's necessary they treat us (or at least seem to) like they care but most of the time we're just wallets.

Turelus · January 2019

I'd say it entirely depends on departments.
Most of ZOS value me as a player and community member.
Marketing and crown store more as a customer and market to exploit. As much as I hate it, that is kind of their job.

JumpmanLane · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

I would personally hope that they valued my money enough to create and maintain a decent product.

However, I get the sense that they are trying to cash in on the success of The Elder Scrolls IP. For example, Skyrim was a runaway success because modders fixed a broken game.

I don’t feel valued as a part of some community...I feel like I’m getting bilked at times. I do find a measure of joy from ESO which makes it frustrating when broken stuff never gets fixed and ZOS persists in fiddling with the game and breaking MORE stuff.

Then they keep trying to SELL me cosmetics lol.

The Elder Scrolls Online

Do you primarily feel as though ZOS values you as a player/part of the community, or your wallet?

Do you primarily feel as though ZOS values you as a player/part of the community, or your wallet? 332 votes