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I canot login game
I am a MacBook Air user with Intel Core i5,1.3 GHz, 4GB Ram and with Intel HD Graphics 5000 video card. When I log in game, it always says unknown error occurred or login time is out. By the way, I am in NA server. I already reinstall but the problem still exists. Can someone give me a hand?
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SilentVigil✭✭Sounds like maybe it is a network issue? Can you try and log in from a different network or connection?0 -
every connecting is good except this gameSilentVigil wrote: »Sounds like maybe it is a network issue? Can you try and log in from a different network or connection?
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actually is college wirelessSilentVigil wrote: »What is your connection to the Internet? ISP, wireless, through a college etc
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SilentVigil✭✭Ok they could be blocking the ports you need. Check some of the other threads for which ports you need open. You've downloaded the game already?0
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yeah. And I have re-downloaded twice, but it still cannot log inWe have contacted our Customer support team to help you solve your issue.0
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SilentVigil✭✭One thing you could do is go to Starbucks or somewhere they offer free wifi and try and log in. At least you would know then if the issue is your college's firewall/router.0
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SilentVigil✭✭So you enter your username and password - do you see the opening movie? or ever made it to the character creation window?Edited by SilentVigil on 4 April 2014 20:120
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I have error 103 now, and it says my account permission do not currently entitle me to access this server0
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SilentVigil✭✭It means I believe that you are not reaching the game server. You get this same kind of error when the server is down.0
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Moonraker✭✭✭✭
@baixuan94 check out the existing 'Unknown Error' thread in the Mac TS which has some suggestions.I am a MacBook Air user with Intel Core i5,1.3 GHz, 4GB Ram and with Intel HD Graphics 5000 video card. When I log in game, it always says unknown error occurred or login time is out. By the way, I am in NA server. I already reinstall but the problem still exists. Can someone give me a hand?0