Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Having trouble accessing my account on the website.
Greetings,
Well it seems the password for my account at elderscrollsonline.com no longer work and looks like I forgot the answer to my secret question to reset it. I sent in a ticket for help hours ago for help and haven't heard back yet is there any other options to get ahold of support or will I just have to keep resubmitting tickets in hopes I hear back eventually?
Well it seems the password for my account at elderscrollsonline.com no longer work and looks like I forgot the answer to my secret question to reset it. I sent in a ticket for help hours ago for help and haven't heard back yet is there any other options to get ahold of support or will I just have to keep resubmitting tickets in hopes I hear back eventually?
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ZOS_Billadmin@Cyrus_Grimwulf
You do not need to keep resubmitting tickets as your initial ticket #180904-002709 is still open. Customer support will assist you soon in recovering access to your account.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Hi there well finally was able to figure out my password so was wondering if there is a way I cancel my ticket on the issue. The number is 180904-0027090
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ZOS_Billadmin@Cyrus_Grimwulf
You can reply to the last support email and let them know the issue is now resolved.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0