The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Going from standard to collectors edition in summerset
Okay so I didn’t realize there was such a big difference between the standard edition and the collectors edition of summerset when I purchased the upgrade for my daughter. Is there a way to get the collectors edition withou having to pay the full price since I already paid for the standard edition upgrade?