Keeps dropping connection

LadyDestiny · June 2018

Anyone having this issue? Just random.... can't do anything in game, drops connection and back to start screen. Been bad since summerset. It's not my internet. It's great with any other other game.

ZOS_Bill · June 2018

If your are getting disconnected randomly' you should try the troubleshooting in the help article below.

What do I do if I am disconnected on Xbox One with the error message "Unable to Connect to Server. Please Check Your Internet Connection"?

Deleting the local save data may also help in resolving this issue.

To delete save data on the Xbox One:

Go to Games.
Highlight The Elder Scrolls Online: Tamriel Unlimited tile and press the [Menu] button of the controller.
Select Manage Game.
Highlight and select Save Data for the desired user.
Select Delete.
You'll be prompted to confirm deletion of this game save data:
- Choose "Delete Everywhere" This will remove your saved data from this console, the cloud, and all other consoles you play on

If none of these help, you can contact customer support for additional assistance.

Jailbirdy · June 2018

^^^placebo