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https://forums.elderscrollsonline.com/en/discussion/691699/

Trying to Pre-order Summerset Isles and getting message I can't WHY?!!!

DawnBehm
DawnBehm
Soul Shriven
I have tried to per-order Semmerset Ilse and I am a Beta tester for the expansion and I keep getting the message "You don't qualify for this product", has anyone Else received this message and is there a way in which I can order the Summerset Digital Collectors Edition?
  • Reverb
    Reverb
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    If you already own the base game (with or without vvardenfell) you need to buy the Digital Upgrade instead.
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • ZOS_Edward
    ZOS_Edward
    Community Rep
    Hey @DawnBehm,

    As Reverb stated, if you're trying to purchase the full game that may be the reason for the error. Make sure you're choosing the version that upgrades you from the base game to Summerset.

    If you're selecting that already and getting that error still, let us know.
    Staff Post
  • Mystrius_Archaion
    Mystrius_Archaion
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    ZOS_Edward wrote: »
    Hey @DawnBehm,

    As Reverb stated, if you're trying to purchase the full game that may be the reason for the error. Make sure you're choosing the version that upgrades you from the base game to Summerset.

    If you're selecting that already and getting that error still, let us know.

    It's also cheaper. This error likely saved DawnBehm some money they didn't need to pay.
    Count your blessings it seems to be working as intended and didn't let you purchase the wrong version.
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