My friend isn't able to participate in the Jester's festival quest. It gives him the message, "This quest has already been completed" on all of his characters, but he hasn't done any of the quests since last Jester's Festival. Can you help me solve this issue? We really want to farm that Dubious Recipe.
We've tried these resolutions with no success:
1. Abandoning the quest and repurchasing it from the crownstore
2. Sharing it from my character to his while in a group.
3. Checking all of his characters to see if the problem would subside, but it didn't.