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I forgot the account I first REDEEM my game code. Now I want to buy more crowns but it doesn't work.
cairo_x
✭✭✭
Dear fellows.
When I first bought the game, I activated one account. But later on, I created another and I have the option to Redeem the code. I have the code but the web says I cannot redeem it because it's in the other account I can't remember. I believe it's the same one I use to get in game, but with the auto connection I can't see my account name nor won't remember the password. How to solve it, please? I seek to buy crowns for the new DLC. Thank you.
When I first bought the game, I activated one account. But later on, I created another and I have the option to Redeem the code. I have the code but the web says I cannot redeem it because it's in the other account I can't remember. I believe it's the same one I use to get in game, but with the auto connection I can't see my account name nor won't remember the password. How to solve it, please? I seek to buy crowns for the new DLC. Thank you.
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ZOS_Billadmin@cairo_x
You will need to recover access to the account your code was originally redeemed on. Please start a ticket using the account recovery form for help getting access to your older account back.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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