How can I login to the game after the latest update If all I receive are "Error 303" codes?(PS4 US)

Silversand · November 2017

I've been at it for hours and already reset PS4 and modem and tried logging under different characters and to no avail

wglove475 · November 2017

Me too I have no clue as to what to do it was fine before new update today and they can’t help I have been trying since 11am and it’s almost 2 am

ZOS_Bill · November 2017

If you experiencing Error 303 when logging in, you should forward certain ports to ensure that your console is able to reach our servers.

PlayStation 4 Ports:

TCP Ports 10040 through 10060
UDP Ports 50000 through 60000
UDP Ports 12000 through 32000
UDP Port 6250
UDP Port 5060
UDP Port 5062
UDP Port 3478 through 3479
TCP Port 80
TCP Port 433

If you have questions regarding how to open these ports on your modems or routers, you should contact your Internet Service Providers (ISPs) for further assistance.

In addition to the above, deleting your ESO saved data file can also help with this error. Please be aware that deleting the save data will only reset your Options settings, and that no character data or game progress will be affected.

To delete save data on the PlayStation 4:

From the PlayStation Dynamic Menu, navigate to Settings.
Go to Application Saved Data.
In Application Saved Data, select The Elder Scrolls Online box
Press the [Options] button of the controller on the ESO Save Data.
Select Delete.

Eirianbryn30 · November 2017

Get rid of friends in your friends list.