The Elder Scrolls Online

The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
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• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Xbox Login broken - Syncing???

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Jailbirdy
Jailbirdy
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When I try to log into the game through Xbox NA, it is saying "Unable to sync data".

Tried:

Multiple attempts
Reset box
tried 2 different accounts
Disclaimer: The statements and information from this account are for entertainment & informational purposes only. Any interpretation, implied or otherwise does not constitute negligence on any part of this forum posting.
  • dvcod
    dvcod
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    Same here...not sure what is going on!!!
  • Jailbirdy
    Jailbirdy
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    Checked:

    Xbox Live Status
    Services


    Normal
    Xbox Live Core Services
    Signing in; creating, managing, or recovering an account; search



    Normal
    Purchase and Content Usage
    Buying items, redeeming codes, or downloading purchases



    Normal
    TV, Music and Video
    Live TV; Groove or Movies & TV video store, including browsing, purchasing, downloading, and streaming



    Normal
    Social and Gaming
    In-game matchmaking, cloud storage, finding friends, Game DVR, leaderboards, avatar editing, or pictures

    Games


    Normal
    All games are operating normally.
    Website


    Normal
    Website
    Web search, forums, help content, or Xbox.com availability
    Disclaimer: The statements and information from this account are for entertainment & informational purposes only. Any interpretation, implied or otherwise does not constitute negligence on any part of this forum posting.
  • TheMCPanda
    TheMCPanda
    Soul Shriven
    It has to be on xbox side and they just haven't noticed because I just tried 3 other games and they all gave the same issue for me and some of my friends
  • TheUrbanWizard
    TheUrbanWizard
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    Same. Power cycling and signing out did nothing for me.
    Edited by TheUrbanWizard on 4 August 2017 12:45
  • Hammy01
    Hammy01
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    Having the same issue now, I was just on about 1 hour ago and then logged out to do some shopping and now I cannot get back into the game!

    @ZOS_GinaBruno , @ZOS_JessicaFolsom ... any idea what is going on?

    I am on XBOX EU
    Edited by Hammy01 on 4 August 2017 13:06
  • Jailbirdy
    Jailbirdy
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    Hammy01 wrote: »
    Having the same issue now, I was just on about 1 hour ago and then logged out to do some shopping and now I cannot get back into the game!

    @ZOS_GinaBruno , @ZOS_JessicaFolsom ... any idea what is going on?

    I am on XBOX EU

    yes, I cannot log into any of the online games, so it must be xbox live related. I have put a post in there forums since they are not showing problems in the server status yet.

    Disclaimer: The statements and information from this account are for entertainment & informational purposes only. Any interpretation, implied or otherwise does not constitute negligence on any part of this forum posting.
  • Jailbirdy
    Jailbirdy
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    Just got a text status update from Xbox Live:


    Xbox Live Status
    Services

    Limited
    Xbox Live Core Services
    ‎8‎/‎4‎/‎2017‎ ‎9‎:‎07‎:‎22‎ ‎AM
    Signing in; creating, managing, or recovering an account; search
    Affected platforms:
    Xbox One
    Xbox 360
    Xbox on other devices
    Xbox on Windows 10
    Affected services:
    Signing into Xbox Live,Party
    Latest update:
    We are aware that some members may be having problems signing in to Xbox Live. We are working to resolve the issue as quickly as possible, and we will be sure to provide you with frequent updates.
    Disclaimer: The statements and information from this account are for entertainment & informational purposes only. Any interpretation, implied or otherwise does not constitute negligence on any part of this forum posting.
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Jailbirdy wrote: »
    Just got a text status update from Xbox Live:


    Xbox Live Status
    Services

    Limited
    Xbox Live Core Services
    ‎8‎/‎4‎/‎2017‎ ‎9‎:‎07‎:‎22‎ ‎AM
    Signing in; creating, managing, or recovering an account; search
    Affected platforms:
    Xbox One
    Xbox 360
    Xbox on other devices
    Xbox on Windows 10
    Affected services:
    Signing into Xbox Live,Party
    Latest update:
    We are aware that some members may be having problems signing in to Xbox Live. We are working to resolve the issue as quickly as possible, and we will be sure to provide you with frequent updates.

    Thank you, @Jailbirdy. Confirming that this is an Xbox Live issue (see the Xbox Live Status page link below.) We're getting messaging up now to let everyone know.

    https://support.xbox.com/en-US/xbox-live-status
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Cpt_Teemo
    Cpt_Teemo
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    PC NA is having problems too not sure why they didn't add it
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Kyle1983b14_ESO wrote: »
    PC NA is having problems too not sure why they didn't add it

    We aren't seeing any outages currently for PC-NA. What issue are you experiencing, @Kyle1983b14_ESO?
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • akl77
    akl77
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    ✭
    Ps4 na server got lots of problems today too. Lag like crazy, got kicked 6 times.
    Note: I play every day over a year now, I know what is normal and what is not. Today is definitely not normal, the lag and dc is crazy high. Got kicked from server is not fun ZOS!
    Pc na
  • Elsonso
    Elsonso
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    ✭✭✭✭✭
    Kyle1983b14_ESO wrote: »
    PC NA is having problems too not sure why they didn't add it

    I wasn't having any problems on PC NA this morning...
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • Jailbirdy
    Jailbirdy
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    ZOS_JessicaFolsom





    Xbox Live has corrected and resumed service, I was able to login at 10:06 Am EST on the Xbox NA server.
    Edited by Jailbirdy on 4 August 2017 14:07
    Disclaimer: The statements and information from this account are for entertainment & informational purposes only. Any interpretation, implied or otherwise does not constitute negligence on any part of this forum posting.
  • xosaara137ox
    xosaara137ox
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    Don't think that this was an issue with XBL since I was on playing ME:A the whole time I couldn't access ESO. "No valid internet connection" was the error I was getting...in only ESO.
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    xosaara137ox wrote: »
    Don't think that this was an issue with XBL since I was on playing ME:A the whole time I couldn't access ESO. "No valid internet connection" was the error I was getting...in only ESO.

    Thank you! Our Live team has also confirmed the same and are putting up messaging.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Cpt_Teemo
    Cpt_Teemo
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    ✭✭✭
    lordrichter wrote: »
    Kyle1983b14_ESO wrote: »
    PC NA is having problems too not sure why they didn't add it

    I wasn't having any problems on PC NA this morning...

    I couldn't login for like 30 mins so many errors
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Kyle1983b14_ESO wrote: »
    I couldn't login for like 30 mins so many errors

    What errors were you getting? Do you remember the numbers or error messages?
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Silufadumar
    Silufadumar
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    Hi, I've been trying to log in to the EU server on Xbox for the past hour, keep getting a message telling me its due to an unexpected internal error.
    Whats going on ZOS?
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    We're looking into it, @Silufadumar. Thank you!
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Jailbirdy
    Jailbirdy
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    not again......
    Disclaimer: The statements and information from this account are for entertainment & informational purposes only. Any interpretation, implied or otherwise does not constitute negligence on any part of this forum posting.
  • Silufadumar
    Silufadumar
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    Well I'm back on, so thanks whoever for whatever they did.
    Cheers ZOS.
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