Items from Guild Trader Sale Not Sent
Ruthven
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Good day,
I purchased some leather last night and I still have not received the items via mail. I purchased some more leather and iron ingots this morning and still have not received the items. I get that there could be a delay but is this because of the Account System maintenance or something else?
Thanks for your help.
Edited by Ruthven on 12 June 2017 14:41 I purchased some leather last night and I still have not received the items via mail. I purchased some more leather and iron ingots this morning and still have not received the items. I get that there could be a delay but is this because of the Account System maintenance or something else?
Thanks for your help.
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Ruthven✭✭✭The purchase yesterday was around 7:30pm I believe. I will try and log off and back in in a few moments.
This morning's purchase was around 10:00am so I can wait on that. My big concern is last night's purchase.0 -
Turelus✭✭✭✭✭
✭✭✭✭✭They really shouldn't have taken that long.
Try submitting a support ticket either in game or via the support page here (button on the top banner if not using a phone).@Turelus - EU PC Megaserver
"Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."0 -
Turelus✭✭✭✭✭
✭✭✭✭✭No problem.
There is a delay on mails after you've checked them, so if you buy items you will have to wait 10-15mins for the mails (not sure on exact time sorry) or just relog/zone and it should prompt a new call for mails.@Turelus - EU PC Megaserver
"Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."0