I STUCK IN MY HOUSE!

korn661b16_ESO · February 2017

Hello, after yesterday maintance when i log in im in my Inn Room just after finishing quest "A Friend In Need". When i try to exit the room or teleport to any wayshrine my loading screen stay forever (i left it for 2 hours and its stil loading..). So if any GM can take my character from the room and put it outside the Inn that would be perferct.

My character name is Cannamaya in European PC server.
Thanks for read and i hope u solve my problem quick.

Turelus · February 2017

Head to the support section here: https://help.elderscrollsonline.com/ and click the "web assist" box on the right side.

Click "log-in" in the big red text box then choose the following path PC > In-Game Support > Character Issue > Crashing / Stuck Loading.

After that you will be able to fill out a ticket to ESO Support and explain the issue so someone can see and move the character for you.

If you get a generic reply back from them then just reply to the email and ask for it to be looked at again.

korn661b16_ESO · February 2017

Thanks mate, alrdy did it. Thanks for help again

Palindiil · February 2017

I have the exact same issue - I've also submitted a bug report asking for my character to be moved. Is the room the one in Vulkhel Guard?

korn661b16_ESO · February 2017

No its the one in Glenumbra. Still i get no response after i send a ticket, and its been like whole day ..

Mountainrunnin3 · March 2017

I have the same problem. It seems like this a reoccurring issue.

Mystrius_Archaion · March 2017

I saw this coming considering personal instances are temporary in this game and are not loaded by the server until needed.
I've purposefully avoided logging out in a home to avoid this considering it isn't sure where to put you when you exit due to not having recent data on where you entered it from.

Try going to your collections menu and porting to your house again, from inside it, and see if it lets you leave then.

Briolase · March 2017

I'm having the same issue. I logged out in Strident Springs and can't log in. I'm stuck on an eternal loading screen.

DemisedNinja · March 2017

Does the "Get Me Unstuck" option not work either for you?

korn661b16_ESO · March 2017

Nope, tried it like 4-5 times. Im still in the room

DemisedNinja · March 2017

Maybe one of the jump to friend chat commands?

Just spitting out ideas to see if maybe they'd work for you

Mountainrunnin3 · March 2017

I can port from my two houses but I cannot leave any of them or else I get the endless loading screen.

DemisedNinja · March 2017

I know deleting the saved data under Manage Game eliminates the long load screens for me. There's been several times my load screens would go for hours and hours, but the minute I deleted the saved data it cuts it down to like a minute.