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Crown store item problem.

kagorsa
kagorsa
✭✭✭
Yesterday I bought the "Adventure Pack" from the crown store. One reason I bought it was of course for the any alliance race item, but I also like treasure chests, and sadly all the maps are old style maps, which means the CE maps and the chests didn't get updated when the command points system came in like all the others. So all the chests just have basic item's in them. I expect this is just an oversight by the dev's and they will get around to looking at it. In the mean time I'm not sure if I should delete them or wait.
Barbed wire has so many uses. Please bear in mind I have writing Dyslexia & I use Grammarly to help me type.
  • kagorsa
    kagorsa
    ✭✭✭
    I really can't beleave that was your response, I would ask you to look into this once again. The chests are full of trash, they didn't get updated. I payed for these they wern't some random map that has some purple items in, these ones have trash in them.

    On 23/02/2017 22:45, ESO English Support wrote:
    >
    > Subject
    > Customer Service Ticket
    >
    > Response By (Ricky) (02/23/2017 05:45 PM)
    > Greetings,
    > Thank you for contacting The Elder Scrolls Online team!
    > Due to high ticket volume, we apologize for how long it is taking us to get back to you, and appreciate your patience.
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    >
    > You may also be able to find an answer to your issue in our New Player Guide, or by discussing your question with the community in the official Elder Scrolls Online forums. The Elder Scrolls Online forum also has a large Player Guides section that features player-made gameplay guides, character builds, and more.
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    >
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    >
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    > The Elder Scrolls Online Team
    >
    > Customer By () (02/23/2017 11:55 AM)
    >
    > Yesterday I bought the "Adventure Pack" from the crown store. One reason I bought it was of course for the any alliance race item, but I also like treasure chests, and sadly all the maps are old style maps, which means the CE maps and the chests didn't get updated when the command points system came in like all the others. So all the chests just have basic item's in them. I expect this is just an oversight by the dev's and they will get around to looking at it. In the mean time I'm not sure if I should delete them or wait.
    > The charactor "kagorsa" that has them is on the EU server.
    >
    > Thank you.
    >
    >
    > On 23/02/2017 12:15, ESO English Support wrote:
    >
    > Auto-Response By (Administrator) (02/23/2017 07:15 AM)
    > Greetings!
    >
    > Please provide us with more information about your issue. Details will allow us to better resolve your problem. Reply back with the following:
    >
    > 1. The name of the item or object
    > 2. The character associated with the issue
    > 3. Any other details that might relevant to your situation.
    >
    > Note: Customer Service is unable to restore items that were destroyed, deconstructed, or altered. We are unable to return items lost due to the game freezing or crashing.
    >
    > Kind regards,
    > The Elder Scrolls Online Team
    > Customer By () (02/23/2017 07:15 AM)
    > I need help.
    > We will assume your issue has been resolved if we do not hear from you within 96 hours (4 days).
    >
    > If your issue has not been resolved, you can respond directly to this email. We look forward to working with you again should you need us!
    > Question Reference # 170223-000992
    >
    > Date Created: 02/23/2017 07:15 AM
    > Date Last Updated: 02/23/2017 05:45 PM
    > Status: Waiting on Customer
    >
    >
    Barbed wire has so many uses. Please bear in mind I have writing Dyslexia & I use Grammarly to help me type.
  • kagorsa
    kagorsa
    ✭✭✭
    I don't get if that was some sort of atempt at an answer or what it was ?, there just isn't anything in there.
    Barbed wire has so many uses. Please bear in mind I have writing Dyslexia & I use Grammarly to help me type.
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