ESO Crashing before Character Select on Sierra

ningauble_7b14_ESO · September 2016

Upgraded to Sierra today, tried running eso. It crashes consistently on the load screen just prior to character select. In full screen mode the game kicks out to windowed mode and beach balls. In windowed mode I get a crash report requester. I figured this was worth its own topic.

Tried Custom settings, Medium, Low and Minimum Presets

Retina Macbook Pro 13" Early 2015
8GB RAM
Core i7
Iris 6100

EllaRielle · September 2016

Haha me too. Always say I'm gonna wait on new operating systems, never do. Luckily I waited to do my other computer :-/ Live and Learn

KimberlyannKitsuragi · September 2016

I'm getting the same thing. I tried even bypassing the launcher by using the path through applications and clicking on the pub client. It bypasses the launcer and gets you into the game but still quits before getting to the character selection screen

ningauble_7b14_ESO · September 2016

You guys running macs with onboard intel graphics also by any chance? Might be a driver issue.

KimberlyannKitsuragi · September 2016

ningauble_7b14_ESO wrote: »

You guys running macs with onboard intel graphics also by any chance? Might be a driver issue.

Yes I am. I'm trying to figure out what to do since I just can't buy a new computer and there seems to be no new downloads or anything. I just keep submitting reports

IronDragons · September 2016

Yep. Intel graphics.

ningauble_7b14_ESO · September 2016

Meri20098 wrote: »

Yes I am. I'm trying to figure out what to do since I just can't buy a new computer and there seems to be no new downloads or anything. I just keep submitting reports

Think we just have to sit tight and hope ZOS finds a fix or workaround that doesn't involve waiting for apple to release new drivers, tho I just read that a beta version of 10.12.1 was posted today, so if people are willing to run a beta version of macOS they could check and see if it improves things at all.

Goldwine · September 2016

Hi there,

Encountering exactly the same issue... Here are my MacBook specs:

Intel Iris Graphics 6100 1536 Mo
2,9 GHz Intel Core i5
16 Go 1867 MHz DDR3
MacBook Pro (Retina 13", early 2015)

Hope they'll fix it quickly!

cyberHippy · September 2016

Same issue here, and an additional bugaboo: I tried uninstalling & re-installing the software, but it won't re-install because of Error 104 - NotEnoughSpace. I have 160GB free on my drive at the moment, used to be we needed around 80-90 to install or repair.

BillDalz46 · September 2016

ningauble_7b14_ESO wrote: »

You guys running macs with onboard intel graphics also by any chance? Might be a driver issue.

Yep – Intel Iris Pro 1536 MB

ZOS_DaryaK · September 2016

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EllaRielle · September 2016

ningauble_7b14_ESO wrote: »

Meri20098 wrote: »

Think we just have to sit tight and hope ZOS finds a fix or workaround that doesn't involve waiting for apple to release new drivers, tho I just read that a beta version of 10.12.1 was posted today, so if people are willing to run a beta version of macOS they could check and see if it improves things at all.

Can confirm that there is not a fix for this in beta version 10.12.1.

*Edited to fix quotes.

sk0nkm0nk3y · September 2016

If it's crashing at character load screen, could that be a server compatibility problem?

Druachan · October 2016

I had this happen today once on a MacBook Pro I upgraded to sierra today. However it has been running fine all day. After the crash it reloaded fine. On an IMac with sierra I can't recall ever seeing the same issue.