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• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

Fixes coming soon?

NightWolfRose
NightWolfRose
Soul Shriven
I have been unable to play the game for more than 3-4 minutes at most since Saturday. I keep getting disconnected no matter where I am- base game zones or DLC areas- or which character I'm trying to load- 220+CP or level 3. I'm an ESO Plus member, so I'm paying for the privilege of not being able to play as well.

My questions are thus: Is there going be a fix soon? and Will ESO Plus subscribers be compensated for the time we cannot access the game due to problems on your end?
  • Zeddakis
    Zeddakis
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    Sadly the answer to both your questions is mostly likely not and most likely no one from ZOS will reply. All they seem to do here any more is ignore our issues and lock posts.
  • NightWolfRose
    NightWolfRose
    Soul Shriven
    That makes me a sad panda. I really enjoy this game and just want to be able to play it again. :(
  • wayfarerx
    wayfarerx
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    There are supposed to be fixes for console lag / loading screen / disconnect issues in the SotH patch, hopefully that will help you out.
    @wayfarerx - PC / North America / Aldmeri Dominion
  • PlaceboSoul
    PlaceboSoul
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    Sadly, you'll find this forum is a bit misleading by its title. You won't receive any tech support here, the only way to get that is through a CS ticket.
    I myself mistook this forum as a place to get tech support, I was brought straight just recently. There aren't even any ZOS employees here, they are all moderators of the forum.

    It would be very nice to have a place we could bring issues to the attention of ZOS. ESO+ member wish list item #3,768.
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
  • NightWolfRose
    NightWolfRose
    Soul Shriven
    Are you serious? Then what is the point of this forum? I have no words.
  • Balibe
    Balibe
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    Zeddakis wrote: »
    Sadly the answer to both your questions is mostly likely not and most likely no one from ZOS will reply. All they seem to do here any more is ignore our issues and lock posts.
    There is a point to the forum, it is for player support. His support is only to [snip] about the game.

    If you need support, follow this post. It is a sticky post at the top of this forum. You will get a quicker reponse dealing with technical support directly versus the forums ....

    [Edit to remove censor bypass.]
    Edited by ZOS_GregoryV on 11 August 2016 21:07
  • Zeddakis
    Zeddakis
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    wayfarerx wrote: »
    There are supposed to be fixes for console lag / loading screen / disconnect issues in the SotH patch, hopefully that will help you out.

    We've heard all that before and the game is still broken.
  • Zeddakis
    Zeddakis
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    Then what is the point of this forum? I have no words.

    First I am sorry for the issues you are having, but I have to say this is one of my favorite posts. Do you mind if I use it for my signature?

  • NightWolfRose
    NightWolfRose
    Soul Shriven
    Well, I opened a support ticket and navigated the first two auto-responses, so hopefully that'll do something.

    @Zeddakis Sure thing! I've never been quoted before. ^_^
  • Zeddakis
    Zeddakis
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    Thanks NightWolfRose!
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