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when do i get my stuff i payed for??????

tigerhaawk904
tigerhaawk904
Soul Shriven
so i payed $80.00 for eso on xbox one but have none of the stuff i payed for nothing from the explorer's pack or the imperial edition bonus... how long must i wait????
  • ThatCurlyGuy
    ThatCurlyGuy
    Soul Shriven
    I have the same problem I called zenimax n they said their working on it but no time estimate
  • willowtan
    willowtan
    Soul Shriven
    Same here. Have any of you guys gotten your stuff and I so, when?
  • Kwivur
    Kwivur
    ✭✭✭✭
    L2P!!!
  • Artemisshrikes
    Artemisshrikes
    ✭✭✭
    so i payed $80.00 for eso on xbox one but have none of the stuff i payed for nothing from the explorer's pack or the imperial edition bonus... how long must i wait????

    have you relogged? and looked in your collections tab?
    Edited by Artemisshrikes on 14 October 2015 22:37
    VR 16 Dragonknight Sarenvog (AD, Former Emperor)
  • willowtan
    willowtan
    Soul Shriven
    Yes. What does L2P mean?
  • Artemisshrikes
    Artemisshrikes
    ✭✭✭
    willowtan wrote: »
    Yes. What does L2P mean?

    it means learn to play
    VR 16 Dragonknight Sarenvog (AD, Former Emperor)
  • willowtan
    willowtan
    Soul Shriven
    I have turned the Xbox all the way off, taken the disk out, and logged out of my profile and nothing worked
  • Artemisshrikes
    Artemisshrikes
    ✭✭✭
    willowtan wrote: »
    I have turned the Xbox all the way off, taken the disk out, and logged out of my profile and nothing worked

    contact customer support or more along the lines off account billing support
    VR 16 Dragonknight Sarenvog (AD, Former Emperor)
  • willowtan
    willowtan
    Soul Shriven
    How?
  • robwolf666
    robwolf666
    ✭✭✭✭✭
    Initially thru Support in-game which issues a customer service ticket and email response. Reply to that email with a more detailed, but to-the-point, explanation of your issue, and take it from there.
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