Maintenance for the week of January 5:
• PC/Mac: No maintenance – January 5
• NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)

Server Issues - NA PC - Both Live and PTS

  • ZheinLevin
    ZheinLevin
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    Same here. Got dumped out by the server and cannot reconnect
    NA Ebonheart Pact
    Cuddles the Tyrant - VR16 Orc Dragon Knight | Little Whirlwind - VR16 High Elf Sorcerer
    Boogie Wonderland - VR6 Redguard Templar | Flabby Tabby - Noob Khajiit Nightblade
  • Rottley
    Rottley
    In this moment my latency go high and kick me and now i cannt log in.
    Location: Viña del Mar, Chile.
    ISP: Movistar Chile.

    This cannt be the ISPs of all the players i had a lot of teammates from other countrys in Teamspeak with the same issue.
  • silvereyes
    silvereyes
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    Same problem here. The launcher takes a very long time to load, and once loaded, I get login errors.

    Location: Crystal Lake, IL, USA
    ISP: Comcast
    Server: North American megaserver
  • Epona222
    Epona222
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    Maybe now someone in the US on a popular ISP has problems they may stop saying it's due to our ISPs (sorry carter, no offense meant to you).
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • Morvacia_Sunder
    Morvacia_Sunder
    Soul Shriven
    "Popular" ISP may be overstating Comcast's position, as they are often your only choice in many places, but it's definitely a Zenimax issue not an ISP one. I have Comcrap as well here in Washington, but only ESO is an issue.
  • Emma_Overload
    Emma_Overload
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    Can't log in to NA server for last 10 minutes!

    My ISP is Charter.
    #CAREBEARMASTERRACE
  • Epona222
    Epona222
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    "Popular" ISP may be overstating Comcast's position, as they are often your only choice in many places, but it's definitely a Zenimax issue not an ISP one. I have Comcrap as well here in Washington, but only ESO is an issue.

    Yep I meant popular as in "used by a lot of people". As distinct from popular as being *liked* by a lot of people. I understand there is a bit of an ISP monopoly in some locations.
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • Evergnar
    Evergnar
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    PC/NA server for the last 20 min or so. In WA state. Get booted, get error 200 when I try to log in again. Have to restart the game to log in but keeps happening (playing in cyrodiil/blackwater blade).
  • silvereyes
    silvereyes
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    Epona222 wrote: »
    Maybe now someone in the US on a popular ISP has problems they may stop saying it's due to our ISPs (sorry carter, no offense meant to you).

    Haha. No offense taken. When I saw the post telling us to go complain at our ISP for Zeni's server issues, I just had to shake my head.
  • Epona222
    Epona222
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    I seem to have spent more time in the last 48 hours complaining about server problems on the forums than I have spent playing the game. Given that I still pay a sub, this is not good at all.
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • Nichordius
    Nichordius
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    Let's just not spread doomsaying plagues and break our anthologies, okay? I like this game a lot...If we want them to fix it...Let's not give the world the wrong impression. This never happens.
  • Epona222
    Epona222
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    Have you tried switching it off and back on again?
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • nierika23
    nierika23
    Soul Shriven
    to be fair to Zeni, this has been a horrid week in the internet world. earlier today there was a fairly major outage on a tier 1 provider that was causing some major delays to destinations in the US. I'm taking the current outage as a sign that I should go to bed before tomorrow.
  • Epona222
    Epona222
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    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • AtmaDarkwolf
    AtmaDarkwolf
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    heh
    Epona222 wrote: »
    Maybe now someone in the US on a popular ISP has problems they may stop saying it's due to our ISPs (sorry carter, no offense meant to you).

    And not 5 minutes after, the red banner goes up!

  • Tilee
    Tilee
    Soul Shriven
    this is what happens when you run on one mega server
  • EuropeanMay
    EuropeanMay
    Soul Shriven
    PC EU side for me, I cannot log in. It keeps on telling me my account information is wrong (I am certain it isn't) and I cannot access the ESO account website. I was able to log-in just fine 10 minutes ago before this mucked it all up.
  • Epona222
    Epona222
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    Tilee wrote: »
    this is what happens when you run on one mega server

    I think you have misunderstood the whole megaserver thing, but carry on.
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • Zapspider
    Zapspider
    Soul Shriven
    heh
    Epona222 wrote: »
    Maybe now someone in the US on a popular ISP has problems they may stop saying it's due to our ISPs (sorry carter, no offense meant to you).

    And not 5 minutes after, the red banner goes up!

    Indeed there are TONS of reports about Internet Outage on a few ISP's for ALL of the USA
    Even Tier 3
  • redcloud1187_ESO
    Ps4 and xb1 seem to be having the same login issue on NA server
  • DeltaFlame94
    Mine just started acting up too about 30 minutes ago (10:30 pm), disconnected, couldn't get back son, restarted computer and now launcher is stuck at "Loading...". As much as this sucks, I guess it's good to know at least I'm not the only person this is happening to.

    PC, Ebonheart Pact US server, Glenumbra.
  • Nax
    Nax
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    Is anyone else experiencing this particular issue?

    After a longer than usual "Loading" message on the Launcher, the following error appears:
    JyH2Ctu.png
    After closing the message, the "Repair" button disappears.

    EDIT
    The "Repair" button has now reappeared, and when pressed delivers the following message:
    BS3Xgyj.png
    After further selecting "Repair", the same Error 210 as pictured in the first image is given again.

    EDIT 2
    The Error 210 window links to this Knowledge Base page. Have tried downloading the patch manifest file as suggested; however, the webpage times out.



    Edited by Nax on 28 August 2015 04:10
  • kiminowbxub17_ESO
    kiminowbxub17_ESO
    Soul Shriven
    What server is this happening on?
    NA

    What operating system are you running on?
    Win 7 64

    When did this first start, and did you have latency or lag issues at all previously?
    Since trying to login this evening, 8pm Pacific time, can't get launcher to load. If I bypass the launcher and get to the login screen I get error 200

    Who is your ISP?
    Wavebroadband WA state
  • silvereyes
    silvereyes
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    gg folks. Doesn't look like this is getting resolved anytime soon. Bed time!
  • Sarovan
    Sarovan
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    Nax wrote: »
    Is anyone else experiencing this particular issue?

    After a longer than usual "Loading" message on the Launcher, the following error appears:
    JyH2Ctu.png
    After closing the message, the "Repair" button disappears.

    EDIT
    The "Repair" button has now reappeared, and when pressed delivers the following message:
    BS3Xgyj.png
    After further selecting "Repair", the same Error 210 as pictured in the first image is given again.

    EDIT 2
    The Error 210 window links to this Knowledge Base page. Have tried downloading the patch manifest file as suggested; however, the webpage times out.



    Everyone is experiencing that... its a network issue, not your computer.
  • Xendyn
    Xendyn
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    Wow you guys are behind over here.
    Major issue nationally and affecting ESO servers in Dallas
    Lag is ruinin' my 'mershun!
    A society grows great when old men plant trees whose shade they know they shall never sit in.
    There is only one good, knowledge, and one evil, ignorance - Socrates
    Member of the Old Guard, keepers of the game's history

    PC/NA
  • PlagueMonk
    PlagueMonk
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    Nax wrote: »
    Is anyone else experiencing this particular issue?

    After a longer than usual "Loading" message on the Launcher, the following error appears:
    JyH2Ctu.png
    After closing the message, the "Repair" button disappears.

    EDIT
    The "Repair" button has now reappeared, and when pressed delivers the following message:
    BS3Xgyj.png
    After further selecting "Repair", the same Error 210 as pictured in the first image is given again.

    EDIT 2
    The Error 210 window links to this Knowledge Base page. Have tried downloading the patch manifest file as suggested; however, the webpage times out.

    Yep, this is exactly what I'm experiencing. (except I have not clicked on the repair button because that usually causes the launcher to go into a check mode for the issues which has taken hours)

  • OMA
    OMA
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    ZOS_MollyH wrote: »
    To clarify this issue, can you please let us know the following:

    What server is this happening on? (NA, PTS, or EU)

    NORTH AMERICA / PTS

    What operating system are you running on?

    WINDOWS 7

    When did this first start, and did you have latency or lag issues at all previously?

    WHEN I LAUNCHED THE LAUNCHER 5 MINUTES AGO...SO 9:30 PM PTS TIME ZONE.

    If you can try, are you getting the same problem on a different server? (EU for NA players, etc)

    DO NOT HAVE EU INSTALLED.

    Who is your ISP?

    SUDDENLINK / I CAN LOG INTO ALL OTHER MMO'S, WEBSITES, YOUTUBE, NEWS SERVICES JUST FINE.

    Have you submitted a ticket yet, and if so what is the ticket number?

    NO BECAUSE OTHER PEOPLE HAVE SUBMITTED THIS ISSUE ALREADY.

    MY LAUNCHER HAS NO REPAIR OPTION, NO PLAY OPTION, JUST THE OPTION TO VIEW LAST ERROR, WHICH IS A 210 ERROR, ....

    WAIT....WAIT....

    REPAIR OPTION HAS JUST APPEARED AT 9:46PM PST TIMEZONE.

    REPAIRING......WILL GET BACK TO YOU.

    REPAIR IS NOT PROGRESSING. IS THIS TIED TO THE CROWN STORE UPDATE TODAY?

    HELP.
  • Wreuntzylla
    Wreuntzylla
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    You people are all wrong. Our ISP providers clearly coordinate to simultaneously give Zenimax customers a hard time.

    Nax wrote: »
    Is anyone else experiencing this particular issue?

    After a longer than usual "Loading" message on the Launcher, the following error appears:
    JyH2Ctu.png
    After closing the message, the "Repair" button disappears.

    EDIT
    The "Repair" button has now reappeared, and when pressed delivers the following message:
    BS3Xgyj.png
    After further selecting "Repair", the same Error 210 as pictured in the first image is given again.

    EDIT 2
    The Error 210 window links to this Knowledge Base page. Have tried downloading the patch manifest file as suggested; however, the webpage times out.



    NA. Comcast.

    In addition to what @Nax said, which is spot on, launching directly from ESO.exe gets me to the login screen, but Error 201 (Login Failed).
  • Wreuntzylla
    Wreuntzylla
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    I'm told that Blizzard, steam and multiple other places are down.

    It's an alien invasion. They want to cap all the gamers first by following our frequent connection requests back to our gaming dens.

    I'm headed for my alien invasion shelter. Out.
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