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Connectivity to EU server
Celiones
Soul Shriven
Reactivated the game and purchased sub. With great anticipation I first installed the US client (couldn't remember where my "mains" were!) Then installed the EU client. On EU I have/had 8 characters.
None of my characters can login to the game after the character select screen. Tried to delete a character and make a new one, but the issue persisted.
My now 8 characters, who are stuck in oblivion toasting with the Gods - (but really want to played by their human God in front of the screen)
To sum up - I can access the US server, even with heaps of addons. I cannot access EU server, with or without addons.
I have tried:
Changing gfx up and down.
Rebboted router.
Given access in firewall.
Reinstalled.
Verified data.
Created a new character.
I am pretty sure it's related to the "guild bug", as my US characters are not in any guild. I have started a support ticket #150721-002802
Thank you in advance!
None of my characters can login to the game after the character select screen. Tried to delete a character and make a new one, but the issue persisted.
My now 8 characters, who are stuck in oblivion toasting with the Gods - (but really want to played by their human God in front of the screen)
To sum up - I can access the US server, even with heaps of addons. I cannot access EU server, with or without addons.
I have tried:
Changing gfx up and down.
Rebboted router.
Given access in firewall.
Reinstalled.
Verified data.
Created a new character.
I am pretty sure it's related to the "guild bug", as my US characters are not in any guild. I have started a support ticket #150721-002802
Thank you in advance!
0
Best Answer
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Ranique✭✭✭✭For other players having issues they believe to be related to guild issues.
Support suggested to change the game language and then attempt to log in. This worked, I left the "action guilds" and changed language back to the original and was able to log in.
Hopes this can help others!
Good to hear this is solved. Reading the first post I was allready going to advice to contact support bout this. Also looks like a very speedy reaction.
You could update the ticket requesting to restore the deleted character. I know they can do it in certain situations and I think this one would qualify for it.Through me you pass into the city of woe:
Through me you pass into eternal pain:
Through me among the people lost for aye.
PC player - EU5
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CelionesSoul ShrivenFor other players having issues they believe to be related to guild issues.
Support suggested to change the game language and then attempt to log in. This worked, I left the "auction guilds" and changed language back to the original and was able to log in.
Hopes this can help others!Edited by Celiones on 21 July 2015 18:050