No content still

Cyberdude1000
Cyberdude1000
Soul Shriven
I have the imperial edition but absolutely none of the content that came with it. After a month of being ignored or emails telling me I have to prove I have the game, I am wondering if anyone has a solution so I can actually start playing the game with ALL the content that I paid for?
  • NotSo
    NotSo
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    There are a lot of these complaints being posted but nobody really comes back if they've found a solution or zos rectified the problem.

    The best thing (I think) you can do is open up the receipt on either your account settings (pc) or ps store/xbox shop (console) and send the receipt number to zos. Or take a picture with a phone and fax that in.

    I suppose this is worth mentioning. If you run your system in standby mode, instead of shutting down, you can really mess up a lot of instance resets with internet and installed software. So if you haven't tried a full shutdown yet, please do. I leave my ps4 in standby mode (power save mode) all the time and mishaps are commonplace. Granted, I own ESO on pc, many of my ps4 games can't standby mode on account of the standby mode being patched into the ps while a lot of developers didn't take that change into account, thus funky business happens.
    Edited by NotSo on 5 July 2015 15:17
    Gar'Sol the Wanderer VR14 Khajiit Sorcerer Spellblade
  • Raybehan
    Raybehan
    I have the imperial edition but absolutely none of the content that came with it. After a month of being ignored or emails telling me I have to prove I have the game, I am wondering if anyone has a solution so I can actually start playing the game with ALL the content that I paid for?

    No solution yet im still waiting on imperial edition bonuses about 5500 crowns and eso plus. I might as well have got the standard edition
  • OzJohnD
    OzJohnD
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    http://forums.elderscrollsonline.com/en/discussion/173858/esotu-console-launch-known-issues/p1
    Explorer’s Pack or Imperial Edition items not being delivered: We are aware of this issue, and are working on a fix. We do not have any workarounds at this time.

    Issues receiving crowns: We’re aware there’s an issue where you are not receiving your crowns after purchasing an ESO Plus membership, or seeing a significant delay after purchasing a crown pack. We’re working on a fix for both of these issues.
    Everyone knows the phenomenon of trying to hold your breath underwater - how at first it's alright and you can handle it, and then as it gets closer and closer to the time when you must breathe, how urgent the need becomes, the lust and the hunger to breathe. And then the panic sets in when you begin to think that you won't be able to breathe - and finally, when you take in air and the anxiety subsides...that's what it's like to be a vampire and need blood.

    Francis Ford Coppola - BS Dracula: The Film and the Legend




  • Cyberdude1000
    Cyberdude1000
    Soul Shriven
    Thank you for the replies
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