Help im getting an error Message on ESO login page saying: Unexpected Internal error and valid PSN online account. I checked with help.elderscrollsonline and i have activated my account on release day. Please help
There was a post in the server availability suggesting that an issue had been resolved over an hour ago. This is that issue and it is clearly unresolved.
I have had the various "try again later, you have no connection, log in timed out, switch on your modem, pay your bills, etc." and I'm rapidly closing up to the last moments of my 5-day campaign.
I have also received 2 automated emails. Right after you log an issue you are informed that no automated response will come, just helpful humans... I go this (twice).
Greetings!
Thank you for contacting The Elder Scrolls Online: Tamriel Unlimited customer support team! We understand you are experiencing an issue logging into the game.
You can resolve most login issues by ensuring the following:
1. Your console is connected to your router with a network cable instead of WiFi
2. You have forwarded the appropriate ports in your router (please refer to your console manufacturer’s Customer Support Team for assistance)
3. You have downloaded all required System Updates for your console
If your issue continues, please refer to your console manufacturer for additional assistance. Should you have any additional questions, please don't hesitate to ask by replying directly to this email for further assistance.
It would have just been better if they had inserted "RECRUIT" right after greetings (and no, my name is not RECRUIT).
We are currently investigating these reports. This thread is currently a thread for this issue located HERE for further discussion and updates. Thanks!