Can't connect to ps4 eu

soggyblade

What us going on can't connect again it's just crazy I can't find any info uther than u r playing psn witch is working fine everyone I try to log in I get internal error or server timed out

exomir

I cant login too, what happend for server ? How i can login to eU server?

soggyblade

It's a joke happens far to often u can't log in dude no one can lol

soggyblade

And there is no update as to when it will be fixed nothing millions of people waiting to play in eu and thay say we are investigating hahahaha

soggyblade

I Dnt usually post when this sort of thing happens but this game has been stupidly broke worst I've Eva played such a shame it's a great game

ZOS_MichaelServotte

Evening!

We are investigating reports around some issues encountered on the PSN in Europe. Could you try rebooting your console and let us know if you can connect back in ESOTU?

vodii

Thats what i have been doing for the last two hours. No fix

kopjack

Any update on when this issue will be resolved, restarting the PlayStation doesn't work.

Kidly

Just to report as well, I was having issues. I'm in the US and every time I tried to connect to EU the connection timed out or said "Cannot connect to the PSN."

Busthi

ZOS_MichaelServotte wrote: »

Evening!

We are investigating reports around some issues encountered on the PSN in Europe. Could you try rebooting your console and let us know if you can connect back in ESOTU?

I just tried rebooting my console and im still getting the same error.

deplorable

Busthi wrote: »

ZOS_MichaelServotte wrote: »

Evening!

We are investigating reports around some issues encountered on the PSN in Europe. Could you try rebooting your console and let us know if you can connect back in ESOTU?

I just tried rebooting my console and im still getting the same error.

wait, you listened to the generic response?

trust me.

rebooting the console is only going to frustrate you all the more, because you actually believed it would work.

RobbieRocket

Info:

I have played ESOTU on and off since release - but mostly hit it hard.

- went offline at 15:00 BST
- attempted log in at 21:20 BST (20 mins after banner said issue was fixed) and non-stop since
- intial responses were geared towards "no connection, you are no connected to the internet, etc."
- more recently mostly have "timed out, please contact help, etc."
- 2-3 hours of it now
- can play all my other PSN games online as well as ESOTU via the NA server (obviously only from very the start)
- loading screen typically goes for some time before a response with "LOGIN FAILED. Connection to server timed out. Please try again later."

Busthi

deplorable wrote: »

Busthi wrote: »

ZOS_MichaelServotte wrote: »

Evening!

We are investigating reports around some issues encountered on the PSN in Europe. Could you try rebooting your console and let us know if you can connect back in ESOTU?

I just tried rebooting my console and im still getting the same error.

wait, you listened to the generic response?

trust me.

rebooting the console is only going to frustrate you all the more, because you actually believed it would work.

I mean, what The hell else am i supposed to do ?? I gotta try something dude..

RobbieRocket

Oh, and you are investigating "some" issue encountered on PSN Europe?

I would like someone to post if they ARE logged in to the EU ESOTU server and playing!

Then you can let us know exactly how special we are.

Baaliel

Rebooting doesn't work at all, obv server is crashed and hiding behind the veil of psn being down earlier

RobbieRocket

- oh and rebooted 5 times already.

deplorable

Busthi wrote: »

deplorable wrote: »

Busthi wrote: »

ZOS_MichaelServotte wrote: »

Evening!

We are investigating reports around some issues encountered on the PSN in Europe. Could you try rebooting your console and let us know if you can connect back in ESOTU?

I just tried rebooting my console and im still getting the same error.

wait, you listened to the generic response?

trust me.

rebooting the console is only going to frustrate you all the more, because you actually believed it would work.

I mean, what The hell else am i supposed to do ?? I gotta try something dude..

I know... you can play on the US server, and not the EU server.

so you know it's nothing to do with your console.

it's them or sony. if they tell you anything different. you know it's bull.

vRustYv

Having the same issue on mine and friends ps4 everything else is fine this is happening far to often

Stephanie_ABT

Evening,

Same Problem here as well. On the EU server I cannot login in. Like the above all I get is Login failed, connection to server timed out..please try again later.

For the fun of it tried logging into the NA server and it was fine.

Rebooted my PS4 numerous times but makes no difference. also other online games BF4 etc all working ok.

This is maddening!

B1MBLE

Reboot...

When my vampire feeding was broken, they told me to reboot (via ticket.)

Problems with chat system: reboot (again, ticket reply.)

Reboot does not work.

Reboot your replies, see if it brings up a new one...

vodii

I think u need to call someone up, Zos. Tell em to flip the login server back on. This is the 4th time im getting blocked from playing due to some issue. Just to inform, thats 40% of the time. I think that just insane. And i will most def call this broken. I find that sad, cuz this is a good game when it works. But thats only half the time so..

MasterWizzard

soggyblade wrote: »

It's a joke happens far to often u can't log in dude no one can lol

mmmm, up until sony came up with their latest patch I haven't had any issues loggin on to my ESO account onPS4
but since this PS4 patch I cant log in to ANY account on PS4 exept PSN but Destiny aso doesn't seem to be working anymore nor does the EURO ESO account or Bloodborne
so im guessing SOny Messed up with this patch
and its not ESO as I can log on to the north amercan server without any problem but It seems I have to start from scratch when I do so

I don't care if Sonys site saying that everything is working again as apparently it isn't else I should be able to log on to my EURO ESO account

Baaliel

Actually half of the time is 50% you said 40%

Rin9les

Think they mean Reboot - As in go away we are rebooting our servers too

Molag_Crow

Yeah same here, it's frustrating now. Tried rebooting and all that stuff. I even leveled a new character on NA servers just to actually "play" the game, though I'd much rather be leveling my main on EU servers.

I do hope it's fixed before 1am at least!

Let's stay positive.

RobbieRocket

But really, are we at the stage that there's a post 3 hours ago saying a sign in issue is resolved and 3 hours after that, after 100+ posts now, of people being unable to sign in, we get the "have you tried rebooting".

Rebooting is a good tip, don't get me wrong but now we have many people not being able to sign in, many times, after doing all kinds of tricks for 3 hours. It seems like it takes a very long time to even get a handle that there is an issue.

However, it is important I say this, a lot of people including myself really appreciate the response, the communication in general and the effort, sincerely.

ZOS_MichaelServotte

Thank you for the feedbacks, we are looking into it.

Busthi

deplorable wrote: »

Busthi wrote: »

deplorable wrote: »

Busthi wrote: »

ZOS_MichaelServotte wrote: »

Evening!

We are investigating reports around some issues encountered on the PSN in Europe. Could you try rebooting your console and let us know if you can connect back in ESOTU?

I just tried rebooting my console and im still getting the same error.

wait, you listened to the generic response?

trust me.

rebooting the console is only going to frustrate you all the more, because you actually believed it would work.

I mean, what The hell else am i supposed to do ?? I gotta try something dude..

I know... you can play on the US server, and not the EU server.

so you know it's nothing to do with your console.

it's them or sony. if they tell you anything different. you know it's bull.

Yea cuz i Saw that PSN was Down and i couldn't play any games but now PSN is up but ESO still not Working.. Im just frustrated and bitter bro! Im unable to comprehend The poor treatment EU players are recieving.

RobbieRocket

Oooh, I haven't had this one in a while (2 hours ago at least), but just got:

LOADING PROFILE FAILED
You do not currently have
network connectivity. This title
requires a Sony Entertainment
Network Account and a network
connection.

Rin9les

Boom - thanks Michael, thats all we wanted to hear

RobbieRocket

Most common message occurs after a lengthy login attempt:

LOGIN FAILED
Connection to server timed out.
Please try again later.