Hi, folks. There is currently a delay in receiving crowns that we are actively investigating. If you do not get your crowns within 48 hours of purchasing them, please reach out to our Support Team for assistance here: https://help.elderscrollsonline.com/app/ask
We are investigating this delay, and also recommend that folks keep an eye on the Known Issues thread for updates. Thanks for your patience!
I've been waiting 5 days since the game was released on ps4 and i still didnt receive my exploer's pack i get free with the game or ESO plus and my crowns that i paid for elder scrolls online support i mailed 3 times and they just keep saying to reboot the game and logout for 5 minutes and so on then log back in but nothing works..its either get my stuff i paid for or my money back i spent nearly 40euro on them.
I've been waiting for 5 days aswell at this stage. I have contacted the support team many times and keep getting different answers. I just want them at this stage like.