Greetings all,

We understand the frustrating wait while working with customer support, and we encourage active constructive discussion both positive and negative. Please be aware that replying to threads for the sole purpose of "bumping" them is considered a form of spam, and violates our code of conduct. Many comments have been removed from this thread for this reason.

Our Customer Support agents have been working around the clock to assist players, and we see that you have been in touch with our agents to get this resolved @tidus83 !

We appreciate your patience while our support team is handling a very large volume of support requests, and we are all working hard to ensure everyone receives the best support we have to offer. That said, please refrain from submitting duplicate tickets. Each ticket is handled and researched individually, and submitting multiple requests will cause a delay in being able to assist players. If you receive a reply to your ticket that doesn't answer your question or solve your problem, you can respond by just replying to that same ticket - even if it's marked as "solved"

This will help ensure that our agents have all relevant information in the same ticket, and it will help expedite your issue resolution.

Thank you again for your support, and as always the best way to submit a support request is through our help portal in game or by visiting http://help.elderscrollsonline.com