Maintenance for the week of November 18:
[IN PROGRESS] PlayStation®: EU megaserver for maintenance – November 19, 23:00 UTC (6:00PM EST) - November 20, 17:00 UTC (12:00PM EST) https://forums.elderscrollsonline.com/en/discussion/668861
It usually happens once a month. Are the items in the Crown Store the same as on PC? The current Crown Store inventory on PC is listed at UESP. If the items are not the same, they will be adding the missing ones soon. After that, it's approximately monthly updates for the Crown Store (probably with PC getting them a bit before console).