Found a solution. Change your IP to static IP.

Log onto your router and set up static IP for your Xbox. Then make sure you set up the same IP on your Xbox. Doing this had worked for me

I think you just got lucky is all, If your xbox is connected to Live and your NAT is open there should be no reason to set up a static IP, Hell even if your NAT isn't open I don't believe it matters if you play on a dedicated server like ESO is.

Sitting in the same boat as you guys. I waited for 45 minutes to get into the character creation screen, before I could even choose a race I got kicked out and haven't made it that far since. I hope this doesn't last, I would really like to play this game soon. I've even tried using my phone's wifi hotspot (Verizon, very good coverage in my area) and the same thing happens so I'm assuming something didn't go right during the launch. Hope it clears up soon.

Hi everyone, thought I would update you on my progress. After posting my message this morning I tried a few more times with still no luck

Last night I read that having your XBox One in the Network settings, set on NAT Strict could cause problems trying to log on.

I followed all the instructions for port forwarding and setting the DZM for the Xbox one but the NAT still stuck on Strict.

Anyway this morning I decided the best thing I could do was reset my Virginmedia SuperHub 2 (combined modem/router) to the default setting.....well go figure the NAT is now open and we can now log on to the EU Elder Scrolls mega server. Myself and my Granddaughter have been able to set up our characters and play. I got knocked off a couple of times when loading up to another area with a message long load times, but on the second attempt got back in..
Now just hope the NAT setting sticks to open , as I have read were others have had a problem with it resting itself.

Finger crossed

Cheers

ZOS_LenaicR wrote: »

Hello there,

As stated in our Console Known Issues thread:

Login Errors: If you are continually experiencing login errors and have not been able to log into the game at all, please contact our Support Team at help.elderscrollsonline.com so they can begin troubleshooting with you.

Our agents will be glad to help you further.

I submitted 2 tickets over 2 days. 2. Not. 1. Was. Troubleshot. The email support was FAR more frustrating that helpful and nothing was resolved for me. I work closely with my companies Dev and Support teams and get the hard thankless work they do.

But... 2 tickets, 2 days, and not even an attempt at help? I'm not even mad, I'm just... deeply disappointed. Been a fan since Morrowind and this is my first MMO experience.

Not sure how but I now have mine fixed. Was playing for 2 hours no problems no lags. I use direct connect to adsl2+ internet. With a static IP and dmz set to my console. Also I have done port forwarding for the game also. You can try these if the problem continues.