Maintenance for the week of May 20:
• PC/Mac: No maintenance – May 20
• NA megaservers for maintenance – May 22, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – May 22, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – May 22, 4:00AM EDT (8:00 UTC) - 6:00PM EDT (22:00 UTC) https://forums.elderscrollsonline.com/en/discussion/658773
Have you called Customer Service yet? The Explorer's Pack is an entitlement that Zenimax attaches to your account by way of a code you should have gotten when purchased and applied to your account at https://account.elderscrollsonline.com/
Ravalox Darkshire Developer of Wykkyd ESO AddOnsandRavalox' AddOns Co-Founder Brotherhood of Redemption ESO Branch Brotherhood of Redemption (A DC faction guild) http://eso.borguild.com *Always accepting worldwide applications for the PC NA server*