I do a fair bit of roleplay in ESO, and I am becoming intensely frustrated with some limitations that would be very easy to remove. They chiefly concern the amount of information that we can put into a single message.
First, the maximum length of mail messages is far too short. You're stuck in Stros M'Kai, and your friend is posted to Coldharbor. You want to keep up whatever's going on between you. And the program gives you what? a paragraph and a half per letter. Not only that, personal messages are trashed after three days.This is silly. Plain text takes up almost no space to store and transmit, unlike graphics. The ESO world has many similarities to the eighteenth and nineteenth century environments in RW history that produced some of the world's greatest letter-writing. If a player wants to go on for a page or two, this should be possible. And if a player wants to save texts (within limits), this should be possible as well. The strange thing is that ESO has gone to the trouble of making up very interesting ongoing narratives for some of its suppliers, but then insists on forcing us to lose them, through message expiry and mailbox limitations.
A change here would also be to the benefit of our long-suffering guild officers. Guild "paperwork" can be complex, especially if the officers want to be as helpful as possible. They shouldn't have to cut up anything beyond the Grade 3 level into multiple little bits before they can send it out, and then have it all disappear almost at once.
Second, the maximum length of descriptive notes on the roster is far too short. We have a maximum of eight characters in play at any one time. For myself, four or so of these are experiments or mules, but the other four are all RP-capable. But I can hardly list their names before I run out of room on the roster note. What gives? Again, it would take up almost no computer space to quadruple or quintuple the length of plain text available, so that the explanatory note actually explained something instead of ending "...and other guys too."
Oh, and could we have a simple "reply" button added to mail messages as well? If there's one there, I've missed it. The option to "send mail" should be added to the dropdown menu available when right-clicking a name in guild chat as well, not just to the right-click menu in the guild roster.
Attention to these points would make RP noticeably smoother, and would stop the punishment of guild officers for being conscientious. Pretty please?