ZOS - Post on your OFFICIAL Forums first.
-
Blackwidow✭✭✭✭✭
✭✭
My wife made me a facebook page about 10 years ago. I have never used it. She still does updates on it.
God love her.1 -
daneyulebub17_ESO✭✭✭✭✭
✭Arsenic_Touch wrote: »
No it didn't unless I'm woefully misinformed on what "official" means.This message confirms that you have successfully cancelled your subscription to The Elder Scrolls Online. You will no longer be charged for a subscription on a recurring basis, and your access to the game will expire at the end of your current subscription cycle.
We're sad to see you go now, but we'll be happy to welcome you back at any time! Whenever you're ready to come back, your characters will be waiting for you, just like you left them. You can return anytime by resubscribing on the Manage Subscription page on your Elder Scrolls Online account.
Please print this email and keep it for your records.0 -
Arsenic_Touch✭✭✭✭✭
✭daneyulebub17_ESO wrote: »Arsenic_Touch wrote: »
No it didn't unless I'm woefully misinformed on what "official" means.
Because a post from the community manager isn't official. Gotcha. It's all so clear now. It makes sense now on why zenimax doesn't post much, because the green posts aren't official.Edited by Arsenic_Touch on 24 June 2014 00:37☠ Is it better to out-monster the monster or to be quietly devoured? ☠
╔═════════════ ೋღ☃ღೋ ══════════════╗
"Hope can drown lost in thunderous sound."
"Fear can claim what little faith remains."
"Death will take those who fight alone."
"But united we can break a fate once set in stone."
╚═════════════ ೋღ☃ღೋ ══════════════╝
NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB0 -
LordEcks✭✭✭How about someone transpose what was said on Reddit so we can clear this issue up? The Devs use social media I'm sure so was this some bar-banter at an often frequented non official sight, or did he/she basically post patch notes?
Two very different possible issues here that need to be cleared up before I go witch hunting.0 -
Ser Lobo✭✭✭✭✭
✭How about someone transpose what was said on Reddit so we can clear this issue up? The Devs use social media I'm sure so was this some bar-banter at an often frequented non official sight, or did he/she basically post patch notes?
Two very different possible issues here that need to be cleared up before I go witch hunting.
Latest post was community manager Jessica stating that our update doesn't happen till tomorrow. Followed almost immediately by the big yellow error message at the top of the forums stating the same thing.Ruze Aulus. Mayor of Dhalmora. Archer, hunter, assassin. Nightblade.
Gral. Mountain Terror. Barbarian, marauder, murderer. Nightblade.
Na'Djin. Knight-Blade. Knight, vanguard, defender. Nightblade.
XBOX NARuze is a veteran of the PC Beta, lived through the year one drought, survived the buy-to-play conversion, and has stepped foot in the hells known as Craglorn. He mained a nightlbade when nightblades weren't good, and has never worn a robe. He converted from PC during the console betas, and hasn't regretted it a moment since.
He'd rank ESO:TU (in it's current state) a 4.8 out of 5, loving the game almost entirely.
This is an multiplayer game. I should be able to log in, join a dungeon, join a battleground, queue for a dolmen or world boss or delve, teleport in, play for 20 minutes, and not worry about getting kicked, failing to join, having perfect voice coms, or being unable to complete content because someone's lagging behind. Group Finder and matchmaking is broken. Take a note from Destiny and build a system that allows from drop-in/drop-out functionality and quick play.1 -
Evergnar✭✭✭✭✭
✭
Here is how I found out on these forumsHow about someone transpose what was said on Reddit so we can clear this issue up? The Devs use social media I'm sure so was this some bar-banter at an often frequented non official sight, or did he/she basically post patch notes?
Two very different possible issues here that need to be cleared up before I go witch hunting.
http://forums.elderscrollsonline.com/discussion/113092/update-from-jessica-on-patch-1-2-3#latest
http://www.reddit.com/r/elderscrollsonline/comments/28sqpc/do_we_have_an_update_on_tomorrows_content_patch/ciee639
It was posted here officially soon after.Edited by Evergnar on 24 June 2014 01:052 -
Arsenic_Touch✭✭✭✭✭
✭ruze84b14_ESO wrote: »How about someone transpose what was said on Reddit so we can clear this issue up? The Devs use social media I'm sure so was this some bar-banter at an often frequented non official sight, or did he/she basically post patch notes?
Two very different possible issues here that need to be cleared up before I go witch hunting.
Latest post was community manager Jessica stating that our update doesn't happen till tomorrow. Followed almost immediately by the big yellow error message at the top of the forums stating the same thing.
If by almost immediately, you mean about 15 hours later. Sure.☠ Is it better to out-monster the monster or to be quietly devoured? ☠
╔═════════════ ೋღ☃ღೋ ══════════════╗
"Hope can drown lost in thunderous sound."
"Fear can claim what little faith remains."
"Death will take those who fight alone."
"But united we can break a fate once set in stone."
╚═════════════ ೋღ☃ღೋ ══════════════╝
NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB1 -
GnatB✭✭✭✭Hlaren_shortsheath wrote: »no, tamriel foundry is. eso seems to think tamriel foundry is more important than thier entire subscription customers. and if u think i joking then look it up and youll see.
Probably because of how difficult it is to post here. I never got an "invitation" number when I bought the game (online, if it matters), and wasn't able to create a login to the forums. Did a search for it, and the basic takeaway (my problem apparently was in no way unique) was just use the foundries forums. I figured (perhaps incorrectly) that the devs would pay more attention to their own site though so went through the hassle of contacting CS to get a login made for me.
Achievements Suck0 -
LordEcks✭✭✭ruze84b14_ESO wrote: »How about someone transpose what was said on Reddit so we can clear this issue up? The Devs use social media I'm sure so was this some bar-banter at an often frequented non official sight, or did he/she basically post patch notes?
Two very different possible issues here that need to be cleared up before I go witch hunting.
Latest post was community manager Jessica stating that our update doesn't happen till tomorrow. Followed almost immediately by the big yellow error message at the top of the forums stating the same thing.
Thanks for the info, and yes I would have to say that this looks like an official announcement to me. Something that should definitely be placed on their official boards first.
Here is how I found out on these forumsHow about someone transpose what was said on Reddit so we can clear this issue up? The Devs use social media I'm sure so was this some bar-banter at an often frequented non official sight, or did he/she basically post patch notes?
Two very different possible issues here that need to be cleared up before I go witch hunting.
http://forums.elderscrollsonline.com/discussion/113092/update-from-jessica-on-patch-1-2-3#latest
http://www.reddit.com/r/elderscrollsonline/comments/28sqpc/do_we_have_an_update_on_tomorrows_content_patch/ciee639
It was posted here officially soon after.
Thanks for the links. Same as above. Even if that's her favorite SM site, its still irresponsible PR work to post something like that there first.Arsenic_Touch wrote: »ruze84b14_ESO wrote: »How about someone transpose what was said on Reddit so we can clear this issue up? The Devs use social media I'm sure so was this some bar-banter at an often frequented non official sight, or did he/she basically post patch notes?
Two very different possible issues here that need to be cleared up before I go witch hunting.
Latest post was community manager Jessica stating that our update doesn't happen till tomorrow. Followed almost immediately by the big yellow error message at the top of the forums stating the same thing.
If by almost immediately, you mean about 15 hours later. Sure.
This compounds it.
Posting here first and then linking it on Reddit for the OP who made that thread would have been the right move.
Edit: Not something I'd unsub for.. or even get to butt-hurt over really... but I feel that players who feel this kind of behavior is disrespectful are justified. I live and work in Japan. If ZOS was a Japanese company Mrs. Jessica would either be issuing a long apology right now or cleaning out her desk. ZOS is hardly a Japanese company though so rules of the road are different I suppose.
Edited by LordEcks on 24 June 2014 01:273 -
Singular✭✭✭✭Anothe reason why I cancelled my sub today. It is insane and shows a lack of respect for us, seriously.
Now you're just looking for justifications! (kidding)
OP: totally agree. It's unbelievable that Zos would post information about their game not on their forums first - until people got angry about it.
I suspect the employees just want to go where they're loved - and apparently management rules isn't set up to get them to avoid that.
Zos Employees: sorry the forums are full of nastiness. Ignore it, don't take it personally, and post game information here first. Subsequently, do whatever you like. Here, have a raise. Good job!War, give me war, give me war.1 -
Cogo✭✭✭✭✭
✭A companies goal is normally to make a profit. All agree? Good.
MMO companies revenue comes from players paying for it. Agree?
MMO companies gather feedback in an ongoing bases from as many different valid sources as possible, to make an overview on their player numbers and feedback. This is how they gather the most correct feedback about the product, to work with.
The homepage is normally the default site. But if the feedback is low, or simply do not reflect their numbers, and % of other sources feedback, then their focus will be on the most valid, not positive or negative, but in numbers and issues, optional sources so get as correct feedback to base their management on.
Wildstar is a vastly different MMO then ESO, with a complete different player base, but had the same problem, just as we have now.
Their own site did not reflect the feedback and numbers they had available.
https://forums.wildstar-online.com/forums/index.php?/topic/78977-suggestion-stop-announcing-stuff-on-twitterreddit-before-the-official-website/
In short, we lost our value to be a prime source of correct information about ESO. Both negative and positive. Still, ESO do currently share information here. But need to look elsewhere for proper feedback. (Negative as positive)
Why this happen, I leave up to us as a community, to reflect on.
If you still do not understand, then do the math. If 100 people on this site say A about ESO, and 10 000 from another valid source says B about ESO, which they can see reflects in their current player base. A business must adapt, or loose costumers.
I would very much like to regain their trust they have shown in us. And for you who do not understand business, trust goes both ways.Oghur Hatemachine, Guild leader of The Nephilim - EU Megaserver
Orc Weapon Specialist and Warchief of the Ebonheart Pact - Trueflame Cyrodiil War Campaign
Guildsite: The Nephilim
"I don't agree with what you are saying, but I'll defend to the death your right to say it"
-Voltaire
"My build? Improvise, overcome and adapt!"2 -
Ser Lobo✭✭✭✭✭
✭Nice work, @Cogo. I know so many like to point out how awesome Wildstar is, but if you just surf their forums a bit, you see they are just like us. Full of dissidents, idealists, and a few crazies to boot.
Good research work. Cause, you know, someone this supportive of ZOS would NEVER be playing that game, right?!?!
(if your like me, you float their forums just for the fun of it)Ruze Aulus. Mayor of Dhalmora. Archer, hunter, assassin. Nightblade.
Gral. Mountain Terror. Barbarian, marauder, murderer. Nightblade.
Na'Djin. Knight-Blade. Knight, vanguard, defender. Nightblade.
XBOX NARuze is a veteran of the PC Beta, lived through the year one drought, survived the buy-to-play conversion, and has stepped foot in the hells known as Craglorn. He mained a nightlbade when nightblades weren't good, and has never worn a robe. He converted from PC during the console betas, and hasn't regretted it a moment since.
He'd rank ESO:TU (in it's current state) a 4.8 out of 5, loving the game almost entirely.
This is an multiplayer game. I should be able to log in, join a dungeon, join a battleground, queue for a dolmen or world boss or delve, teleport in, play for 20 minutes, and not worry about getting kicked, failing to join, having perfect voice coms, or being unable to complete content because someone's lagging behind. Group Finder and matchmaking is broken. Take a note from Destiny and build a system that allows from drop-in/drop-out functionality and quick play.1 -
LordEcks✭✭✭Cago wrote:Blah Blah Blah....
Sorry. This is a business, not a friendship. I don't have to earn their trust, I pay them. If my newspaper delivery comes a day late and is left on my neighbors lawn.. not mine, I will complain.
If it happens twice, I stop paying for the newspaper. There is no trust involved here.4 -
Ser Lobo✭✭✭✭✭
✭Cago wrote:Blah Blah Blah....
Sorry. This is a business, not a friendship. I don't have to earn their trust, I pay them. If my newspaper delivery comes a day late and is left on my neighbors lawn.. not mine, I will complain.
If it happens twice, I stop paying for the newspaper. There is no trust involved here.
The best power you have, is the power of the pocketbook. They listen to that quicker than any forum post.
Trusting a company outside of that companies attention to profits is flawed. However, a company that holds to it's vision and ideals can be a diamond in this day and age. Like dealing with a person with morals. Annoying, but dependable.
Ruze Aulus. Mayor of Dhalmora. Archer, hunter, assassin. Nightblade.
Gral. Mountain Terror. Barbarian, marauder, murderer. Nightblade.
Na'Djin. Knight-Blade. Knight, vanguard, defender. Nightblade.
XBOX NARuze is a veteran of the PC Beta, lived through the year one drought, survived the buy-to-play conversion, and has stepped foot in the hells known as Craglorn. He mained a nightlbade when nightblades weren't good, and has never worn a robe. He converted from PC during the console betas, and hasn't regretted it a moment since.
He'd rank ESO:TU (in it's current state) a 4.8 out of 5, loving the game almost entirely.
This is an multiplayer game. I should be able to log in, join a dungeon, join a battleground, queue for a dolmen or world boss or delve, teleport in, play for 20 minutes, and not worry about getting kicked, failing to join, having perfect voice coms, or being unable to complete content because someone's lagging behind. Group Finder and matchmaking is broken. Take a note from Destiny and build a system that allows from drop-in/drop-out functionality and quick play.2 -
xaraan✭✭✭✭✭
✭✭✭✭✭Arsenic_Touch wrote: »
Are we talking about the update coming tomorrow? Because I heard about it here (blog wise) weeks ago that it was coming the week of the 23rd, and that is what Jessica referred to on reddit the other day when she answered a question.-- @xaraan --
nightblade: Xaraan • templar: Xaraan-dar • dragon-knight: Xaraanosaurus • necromancer: Xaraan-qa • warden: Xaraanodon • sorcerer: Xaraan-ra
AD • NA • PC0 -
wrlifeboil✭✭✭✭✭Arsenic_Touch wrote: »
Are we talking about the update coming tomorrow? Because I heard about it here (blog wise) weeks ago that it was coming the week of the 23rd, and that is what Jessica referred to on reddit the other day when she answered a question.
https://twitter.com/tesonlineElder Scrolls Online @TESOnline · 19h
We will not be having our regular scheduled maintenance for the North American megaserver today, or the European megaserver tomorrow.
But the top of the scroll still says maintenance begins at 8am EDT. Which one is correct? Guess we'll see in 3.75 hours.0 -
A companies goal is normally to make a profit. All agree? Good.
MMO companies revenue comes from players paying for it. Agree?
MMO companies gather feedback in an ongoing bases from as many different valid sources as possible, to make an overview on their player numbers and feedback. This is how they gather the most correct feedback about the product, to work with.
The homepage is normally the default site. But if the feedback is low, or simply do not reflect their numbers, and % of other sources feedback, then their focus will be on the most valid, not positive or negative, but in numbers and issues, optional sources so get as correct feedback to base their management on.
Wildstar is a vastly different MMO then ESO, with a complete different player base, but had the same problem, just as we have now.
Their own site did not reflect the feedback and numbers they had available.
https://forums.wildstar-online.com/forums/index.php?/topic/78977-suggestion-stop-announcing-stuff-on-twitterreddit-before-the-official-website/
In short, we lost our value to be a prime source of correct information about ESO. Both negative and positive. Still, ESO do currently share information here. But need to look elsewhere for proper feedback. (Negative as positive)
Why this happen, I leave up to us as a community, to reflect on.
If you still do not understand, then do the math. If 100 people on this site say A about ESO, and 10 000 from another valid source says B about ESO, which they can see reflects in their current player base. A business must adapt, or loose costumers.
I would very much like to regain their trust they have shown in us. And for you who do not understand business, trust goes both ways.
U talk about business . Sounds like u know what u talk about . Just sound like.
Ok i will ask you - What ZOS or any company can benefit from occasionally posting official news on unofficial site and in same time not doing that on its own site ? Just answer on that question.
Besides, it seems like u use reverse logic - that what u say sounds like we have to get their trust back ? Let me repeat - we ( players ) have to get them (ZOS) trust us again ?
Tell me what is wrong with idea that ZOS post official news on official site where they usually do so ?
Do u actually know what u talk about - really ?
Dont worry mate - we will not break your game - after all we like your game and just trying to get it in better shape .Edited by tino.antoninieb17_ESO on 24 June 2014 09:430 -
AlexDougherty✭✭✭✭✭
✭✭
Nope, I won't touch facebook or twitter either, just look what is does to celebrities who use them, they go from reasonably erudite people to driveling fools in a week.
Social media kills brain cells, and we let kids on it, scary.
People believe what they either want to be true or what they are afraid is true!
Wizard's first rule
Passion rules reason
Wizard's third rule
Mind what people Do, not what they say, for actions betray a lie.
Wizard's fifth rule
Willfully turning aside from the truth is treason to one's self
Wizard's tenth rule1 -
AngryNord✭✭✭✭✭
✭✭AlexDougherty wrote: »Social media kills brain cells, and we let kids on it, scary.
20 years ago they said the same about computers.
50 years ago it was TV.
Before that it was rock 'n roll.
Before that it was jazz.
Before that I Guess it was cinema.
Edited by AngryNord on 24 June 2014 09:470 -
Rosveen✭✭✭✭✭
✭✭✭✭
Okay, they don't want our feedback to them. Fine. But they still should give us information from them trough the official channels - including the forum. There's a group of players who get news only from the official site (never even posting, just passively reading) and shouldn't be required to make another account, subscribe to some Tweeter feed or whatever.A companies goal is normally to make a profit. All agree? Good.
MMO companies revenue comes from players paying for it. Agree?
MMO companies gather feedback in an ongoing bases from as many different valid sources as possible, to make an overview on their player numbers and feedback. This is how they gather the most correct feedback about the product, to work with.
The homepage is normally the default site. But if the feedback is low, or simply do not reflect their numbers, and % of other sources feedback, then their focus will be on the most valid, not positive or negative, but in numbers and issues, optional sources so get as correct feedback to base their management on.
Wildstar is a vastly different MMO then ESO, with a complete different player base, but had the same problem, just as we have now.
Their own site did not reflect the feedback and numbers they had available.
https://forums.wildstar-online.com/forums/index.php?/topic/78977-suggestion-stop-announcing-stuff-on-twitterreddit-before-the-official-website/
In short, we lost our value to be a prime source of correct information about ESO. Both negative and positive. Still, ESO do currently share information here. But need to look elsewhere for proper feedback. (Negative as positive)
Why this happen, I leave up to us as a community, to reflect on.
If you still do not understand, then do the math. If 100 people on this site say A about ESO, and 10 000 from another valid source says B about ESO, which they can see reflects in their current player base. A business must adapt, or loose costumers.
I would very much like to regain their trust they have shown in us. And for you who do not understand business, trust goes both ways.
Neglecting your own forum is just unprofessional and insulting to the players. How many different media do they use to make announcements? Facebook, Twitter, this forum/main site, apparently Reddit. It's not eleventy billion accounts to manage. Post something in one place, how long does it take to copy&paste the message on the forum? A minute? Five? Ten?
I was cross-posting news to three websites and somehow it was doable, but a professional community manager can't?
Don't get me wrong, I'm not angry about this situation and I appreciate the work Jessica, Gina and others are doing. I really do. What I'm angry about are the apologists saying that ignoring your own forum is okay and we have only ourselves to blame.Edited by Rosveen on 24 June 2014 10:184 -
Dayv✭✭✭✭This is a one off event as far as I can tell, so I'll chalk this up as an oversight. I'll be very disappointed if it becomes regular.0 -
Hypertionb14_ESO✭✭✭✭✭
✭AlexDougherty wrote: »Social media kills brain cells, and we let kids on it, scary.
20 years ago they said the same about computers.
50 years ago it was TV.
Before that it was rock 'n roll.
Before that it was jazz.
Before that I Guess it was cinema.
before that, it was education....
sad but true, they burned books because it "distracted" people from god (and paying money to the church)I play every class in every situation. I love them all.0
