AlexDougherty wrote: »So basically Hire more GMs, Ok that sounds good.
But for heaven's sake learn to be brief, that wall of text is ridiculously offputting.
Fair point, you do give a background story, and it was worth reading. It's just I alway feel the Opening Post should be as brief as possible without compromising the integral message, to hook people in.LexonLightbringer wrote: »AlexDougherty wrote: »So basically Hire more GMs, Ok that sounds good.
But for heaven's sake learn to be brief, that wall of text is ridiculously offputting.
Brief? Why are so many people not willing to read a page worth of opinions? The era of Twitter and IM's is truly upon us. To condense something Is not always the best solution to make a point. That's not to say that I couldn't have been more brief. Either way thanks for reading my Wall Of Text... LOL!
AlexDougherty wrote: »So basically Hire more GMs, Ok that sounds good.
But for heaven's sake learn to be brief, that wall of text is ridiculously offputting.
And pray tell me, how do you prevent those that the GM have banned on returning to the game within mere minutes of the ban?
And pray tell me, how do you prevent those that the GM have banned on returning to the game within mere minutes of the ban?
You can amass an army of GMs in-game that runs around and sniffs on your every move, and ban who they think are BOTs, but the only problem that will come from this is that the GM ban someone that's not a BOT and that person has to wait to get back in for that misunderstanding to be cleared. The one that is really a BOT just swaps around a bit and returns on a new account and character within minutes.
No, there aren't any easy solutions to the BOT problem. Find one solution and the BOTers have 10 counter-measures. It's not as simple as it looks.
If by ban you mean a closed/blocked account then it is that simple. How long do you think these people are going to keep paying for new accounts before it becomes financially unviable for them?
LexonLightbringer wrote: »Funny you mention that. When has it been okay for someone to correct a problem or issue and then not actually oversee the correction. We already have bot banning through GM's, which doesn't work. What we need is consistency in the banning, where the bot maker's know they are going to get banned because Law Enforcement is around the corner.
The fact is that the developer currently has no measures in place to curb the bot population, that's there fault. The immediate solution is to increase the time and amount of GM's in the game. This is not an easy fix, because of this it requires an investment by ZENIMAX to have the necessary measures to prevent such behavior for as long as its needed, which might be forever. This is the reality of the MMO genre.
Botter's can have a million counter measures. When you have a person in-game that has the ability to locate them and ban them, it not longer matters there measures. If Zenimax was serious they would have at least one GM in the game on every server 7 days a week 365 days a year until they find a solution in the code. You are aware we pay them for a service right? Sure it will cost them a portion of their profit, and it should.
It comes down to how much they care about their customers. Customers have been clear they want a fix. A fix that ZENIMAX can provide if they truly care about their customers, not their bottom line!
Tannakaobi wrote: »I agree with every word. It is one of the reasons WoW is still so successful even today. I never had to wait longer than an hour to talk to someone and usually it was within 15mins. Last time I used this service was about six months ago and it was as good as ever.
It is a bit of a problem in ESO. According to many posts people are leaving because a little problems that if they had people on hand could be dealt with bots being the prime example. If not, GM's would at least give an illusion of helping.
You wouldn't even need that many for very long. Once things start progressing it's an ever moving solution that in time could be reduced. When a game such as ESO is released you would realistically expect a small army of them. Had they done so then bots would not be the problem they are today.
Now, hindsight is a great thing, but anyone with half a brain would have seen this coming a mile off.
I honestly think that with MMO's service is 50% of the product and the only reason why WoW is still miles ahead of the rest. If the development was as good as the service I would still be over there.
What you're overseeing is that Zenimax has a limited amount of resources to spend, and they could increase their GMs by 100 folds and it would still just be a microscopic piece of what the "BOT"ers have to their disposal. Imagine an army of 100 against an army of 100 000. The BOTers have the advantage of numbers. It's like a hydra, cut of one head and 3 more will spawn in its place.
They have GMs present in the game, they are amassing the players to help locate and get them off, but as I said, it has no effect banning BOTers at all. Therefore you can have as many GMs as you want, eventually you end up inconvenience the players as well by wrongfully banning them for something they haven't done. And then I'm certain there would be 100 threads yelling again that Zenimax doesn't care about their costumers as they ban them without evidence.
So basically, some players are just whining little *beeps* that love to complain about everything. You can take that one as you like.
Ok so by your logic, you need to see a GM to know they are there. Right, I haven't in my 9 years of playing WoW seen 1 GM, ergo following your logic, there aren't any GMs in WoW.
Naturally, and totally, wrong. They are monitoring it but do you honestly think they are going to announce with music and pomp "tadadada, Lord Esteemed GM of Zenimax is here!". Really? They announce it when they want players to know they are there to help report BOTs, that doesn't necessarily mean they announce it every time. If I were to follow your logic, I would have to say there are no GMs because I have not gotten that message and I've been playing since the pre-launch.
I know Zenimax is looking into the problem and I trust them to find a solution, but I'm also not so dense to think that there are easy solutions and Zenimax is an Evil Corporation led by this man:
Really, the BOT problem is complex and difficult and not something easily removed. Every MMO have this problem and I remember it took Blizzard years to develop something that seemingly worked, though, there are still countless BOTs in WoW.
LexonLightbringer wrote: »Tannakaobi wrote: »I agree with every word. It is one of the reasons WoW is still so successful even today. I never had to wait longer than an hour to talk to someone and usually it was within 15mins. Last time I used this service was about six months ago and it was as good as ever.
It is a bit of a problem in ESO. According to many posts people are leaving because a little problems that if they had people on hand could be dealt with bots being the prime example. If not, GM's would at least give an illusion of helping.
You wouldn't even need that many for very long. Once things start progressing it's an ever moving solution that in time could be reduced. When a game such as ESO is released you would realistically expect a small army of them. Had they done so then bots would not be the problem they are today.
Now, hindsight is a great thing, but anyone with half a brain would have seen this coming a mile off.
I honestly think that with MMO's service is 50% of the product and the only reason why WoW is still miles ahead of the rest. If the development was as good as the service I would still be over there.
Thanks for reinforcing my opinion and elaborating on why WOW is as successful as it is. You are also right that WOW has its own problems, but because of there CS they have been able to retain so many for so long. Funny thing about CS and its ability to mitigate even the worst possible issues.
LexonLightbringer wrote: »When I mentioned WOW and its ability to curb Bots, it was isolated to the first year of launch. Bots were non-existent then, I don't know about now. As far as them announcing or not announcing, I am not sure how that's works. But if they were smart they would auto-announce there existence every time, because in general chat someone is always looking for one to terminate the infestation. The community is actively engaged in reporting, we need the company to be actively engaged too.
LexonLightbringer wrote: »When I mentioned WOW and its ability to curb Bots, it was isolated to the first year of launch. Bots were non-existent then, I don't know about now. As far as them announcing or not announcing, I am not sure how that's works. But if they were smart they would auto-announce there existence every time, because in general chat someone is always looking for one to terminate the infestation. The community is actively engaged in reporting, we need the company to be actively engaged too.
Really? Isolated to the first year? Well, first of then, it should leave Zenimax with some time since the game hasn't been out half a year.
Second of, remember primal bots in Shadowmoon valley? Just as an example, BOTs in WoW was never isolated to the first year, they have survived over the years.
They don't have to announce it because you're always suppose to report suspicious behaviour, regardless if you know there are a GM around or not. And how do you know that Zenimax isn't engaged? Are you employed in their office, or just another doomsday sayer with a cardboard sign and tin-foiled hat on your head?
Just someone who's worked with costumers for many years and seen and heard some really REALLY messed up "complains".
If you're not satisfied with the way the company treats you, then you don't have to pay them either. It is actually that simple. A lot simpler than finding a solution to the BOT problem.
Teevesnacks wrote: »In my day botters weren't so advanced
LexonLightbringer wrote: »Seriously its the, if you don't like it... quit response. Please no.... When has this logic ever made a game better. I am not saying that a developer should cater to every negative thing associated with a game. But for the purposes of eliminating bot's, the I should quit response is lame and totally contradicting of the problem. Believe me you don't want everyone that has a problem with bots to leave, because that's the entire population of this game (except you and maybe a small minority)! This is not a personal attack directed at you, just a response to a perceived personal attack directed at me!
LexonLightbringer wrote: »Seriously its the, if you don't like it... quit response. Please no.... When has this logic ever made a game better. I am not saying that a developer should cater to every negative thing associated with a game. But for the purposes of eliminating bot's, the I should quit response is lame and totally contradicting of the problem. Believe me you don't want everyone that has a problem with bots to leave, because that's the entire population of this game (except you and maybe a small minority)! This is not a personal attack directed at you, just a response to a perceived personal attack directed at me!
Yet there is an entire thread as well about people who don't have any major problems with BOTs. To be honest, this "problem" has been escalated way out of proportions and made bigger than it really is.
And the whole point you're making is that there is an easy solution to fixing the BOT problem, and then turn around telling that it's Zenimax' fault that they aren't doing things, based on your assumption that there aren't any GMs in-game, against based on your assumption based on a fact that they don't announce their presence to you or anyone else.
And as I've said, there aren't any easy solution to BOTers, if there were, they would have been implemented, but there aren't. Basing yourself on a yellow text announcement of a GM's presence, is not any evidence that Zenimax is placid in dealing with the BOT problem, but that's an assumption going widespread these days. A lot of people seem to think that it's as easy as snapping your finger and then the problem is gone. That is the attitude that really grinds my gears.
And again with the assumptions, and what then would they do when they've flooded the world with GMs? What would the GMs do to battle the BOTs? How would they make a difference? Even with a 24/7 shift on banning BOTs it would still only be a minor inconvenience for those BOTing, and a major disadvantage for those who don't BOT. Imagine the outcry from those wrongfully banned for BOTing.
That's what I mean with "no easy solution", having GMs in the game is a small help, but it's not a solution to the problem. The solution is server sided and it's automated, problem we have here is that most files are client sided and client sided files are easily cracked. So no, there aren't any easy solutions to BOT problems.
Ever heard of Prefect system?
Appointing a few fair individuals to serve as "hall monitors" (why not call them HM) from the ranks of players, who would be reporting (giving players the ability to ban could be disaster) bots and possible exploiters straight to the GM who has duty that moment, for, let's say, 1 euro cheaper subscription fee (as long as they report enough of them the month before - false alarms shouldn't count or count as negative points to discourage exploiting in the weaker-willed).
That way you could eradicate all negative elements in the game, while you don't need more than 1 GM online at a time appointed by vanquishing evil . I think it could still be relatively cheap for you.