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Error 209 and Error 301
Lord_Bidr
✭✭✭
Hi, this is more for the ESO Technical Team than anyone else. But if someone can chime in to help, it will be greatly appreciated.
After the last patch I have noticed that there is a problem with my launcher. I keep getting the Error 209 "PatchManifestError_Fail" with it saying that it's unable to determine my current launcher/game version.
I have run the game consultant tool and tried to patch it without success, along with other things like flushing my DNS, turning off my antivirus/firewall, even adding '54.197.248.206 launcher.bethesda.net' to the 'hosts' file in Windows. Nothing has worked.
With no other option, I uninstalled and reinstalled the game. Now I am no longer getting the Error 209, but instead I keep disconnecting from the server with the pop-up saying "Error 301 (3:1:1228:0) Unable to connect to server. Please try again."
This happens only when I enter a new zone (such as entering/exiting an instanced dungeon), or when logging into the game. And it's happening fairly frequently.
It's making the game nigh unplayable. Below is the debug report I ran, hopefully it's useful.
Edited by Lord_Bidr on 16 April 2014 20:17 After the last patch I have noticed that there is a problem with my launcher. I keep getting the Error 209 "PatchManifestError_Fail" with it saying that it's unable to determine my current launcher/game version.
I have run the game consultant tool and tried to patch it without success, along with other things like flushing my DNS, turning off my antivirus/firewall, even adding '54.197.248.206 launcher.bethesda.net' to the 'hosts' file in Windows. Nothing has worked.
With no other option, I uninstalled and reinstalled the game. Now I am no longer getting the Error 209, but instead I keep disconnecting from the server with the pop-up saying "Error 301 (3:1:1228:0) Unable to connect to server. Please try again."
This happens only when I enter a new zone (such as entering/exiting an instanced dungeon), or when logging into the game. And it's happening fairly frequently.
It's making the game nigh unplayable. Below is the debug report I ran, hopefully it's useful.
System Information
Time of this report: 4/17/2014, 03:45:16
Machine name: THEBIDRA-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.130318-1532)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 5820TG
BIOS: InsydeH2O Version V1.22
Processor: Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz (4 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 3766MB RAM
Page File: 3001MB used, 4530MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
DxDiag Previously: Crashed in DirectInput (stage 1) & DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab:
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: ATI Mobility Radeon HD 5650
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68C1)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68C1&SUBSYS_035D1025&REV_00
Display Memory: 2642 MB
Dedicated Memory: 1014 MB
Shared Memory: 1627 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: LP156WH3-TLA2
Monitor Id: LGD0210
Native Mode: 1366 x 768(p) (60.022Hz)
Output Type: Internal
Driver Name: atiu9p64.dll,atiuxp64.dll,atiuxp64.dll,atiu9pag,atiuxpag,atiuxpag,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0001.6117 (English)
Driver Version: 8.741.1.6000
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/21/2010 04:51:22, 30208 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2B81-11CF-7064-5C23A1C2C535}
Vendor ID: 0x1002
Device ID: 0x68C1
SubSys ID: 0x035D1025
Revision ID: 0x0000
Driver Strong Name: oem8.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Manhattan_PXAI:8.741.1.6000:pci\ven_1002&dev_68c1&subsys_035d1025
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1025035D&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6156 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/13/2010 17:27:06, 2424040 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1025035D&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6156 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/13/2010 17:27:06, 2424040 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6156 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2010 17:27:06, 2424040 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Poll w/ Interrupt: No
USB Devices
Gameport Devices
PS/2 Devices
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 97.4 GB
Total Space: 231.7 GB
File System: NTFS
Model: Hitachi HTS545050B9A300
Drive:
Free Space: 88.3 GB
Total Space: 229.8 GB
File System: NTFS
Model: Hitachi HTS545050B9A300
Drive: F:
Model: DTSOFT Virtual CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes
Drive: E:
Model: MATSHITA DVD-RAM UJ892AS
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes
System Devices
Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_1073&SUBSYS_035D1025&REV_C0\4&1A6BEF86&0&00E0
Driver: n/a
Name: QPI Physical 0 - 2D11
Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_035D1025&REV_05\3&4F11E61&0&11
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_035D1025&REV_05\3&11583659&0&D0
Driver: n/a
Name: QPI Link 0 - 2D10
Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_035D1025&REV_05\3&4F11E61&0&10
Driver: n/a
Name: Broadcom 802.11n Network Adapter
Device ID: PCI\VEN_14E4&DEV_4357&SUBSYS_E021105B&REV_01\4&27F39250&0&00E5
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_035D1025&REV_05\3&11583659&0&E8
Driver: n/a
Name: QuickPath Architecture System Address Decoder - 2D01
Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_035D1025&REV_05\3&4F11E61&0&01
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA60&SUBSYS_035D1025&REV_00\4&1CAB088C&0&0108
Driver: n/a
Name: Intel(R) Turbo Boost Technology Driver
Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_035D1025&REV_05\3&11583659&0&FE
Driver: n/a
Name: QuickPath Architecture Generic Non-core Registers - 2C62
Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_035D1025&REV_05\3&4F11E61&0&00
Driver: n/a
Name: ATI Mobility Radeon HD 5650
Device ID: PCI\VEN_1002&DEV_68C1&SUBSYS_035D1025&REV_00\4&1CAB088C&0&0008
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_035D1025&REV_05\3&11583659&0&FB
Driver: n/a
Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_035D1025&REV_A5\3&11583659&0&F0
Driver: n/a
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_035D1025&REV_06\3&11583659&0&B0
Driver: n/a
Name: Intel(R) 5 Series 4 Port SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_035D1025&REV_05\3&11583659&0&FA
Driver: n/a
Name: Intel(R) HD Graphics
Device ID: PCI\VEN_8086&DEV_0046&SUBSYS_035D1025&REV_18\3&11583659&0&10
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_035D1025&REV_05\3&11583659&0&D8
Driver: n/a
Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09
Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_035D1025&REV_05\3&11583659&0&F8
Driver: n/a
Name: Intel(R) processor PCI Express Root Port - 0045
Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_035D1025&REV_18\3&11583659&0&08
Driver: n/a
Name: Reserved - 2D13
Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_035D1025&REV_05\3&4F11E61&0&13
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_035D1025&REV_05\3&11583659&0&E5
Driver: n/a
Name: Intel(R) processor DRAM Controller - 0044
Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_035D1025&REV_18\3&11583659&0&00
Driver: n/a
Name: Reserved - 2D12
Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_035D1025&REV_05\3&4F11E61&0&12
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_035D1025&REV_05\3&11583659&0&E0
Driver: n/a
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
NETSTAT RESULTS
Active Connections
Proto Local Address Foreign Address State
TCP 127.0.0.1:55950 127.0.0.1:56250 TIME_WAIT
TCP 127.0.0.1:55950 127.0.0.1:56251 TIME_WAIT
TCP 127.0.0.1:55950 127.0.0.1:56252 TIME_WAIT
TCP 127.0.0.1:55950 127.0.0.1:56253 TIME_WAIT
TCP 127.0.0.1:55950 127.0.0.1:56254 TIME_WAIT
TCP 127.0.0.1:55950 127.0.0.1:56255 TIME_WAIT
TCP 127.0.0.1:55950 127.0.0.1:56256 TIME_WAIT
TCP 127.0.0.1:55950 127.0.0.1:56257 TIME_WAIT
TCP 192.168.1.228:49170 72.55.154.4:80 CLOSE_WAIT
TCP 192.168.1.228:55733 190.93.242.228:80 CLOSE_WAIT
TCP 192.168.1.228:56065 74.125.135.125:5222 ESTABLISHED
TCP 192.168.1.228:56115 161.69.199.6:443 ESTABLISHED
TCP 192.168.1.228:56119 173.194.117.71:443 ESTABLISHED
TCP 192.168.1.228:56121 23.49.27.120:443 ESTABLISHED
TCP 192.168.1.228:56122 23.51.129.170:443 ESTABLISHED
TCP 192.168.1.228:56126 209.97.211.20:443 TIME_WAIT
TCP 192.168.1.228:56128 74.125.128.94:443 ESTABLISHED
TCP 192.168.1.228:56131 117.18.237.191:80 ESTABLISHED
TCP 192.168.1.228:56135 117.18.237.191:80 ESTABLISHED
TCP 192.168.1.228:56139 54.230.157.113:80 ESTABLISHED
TCP 192.168.1.228:56140 54.230.157.113:80 ESTABLISHED
TCP 192.168.1.228:56144 173.194.117.64:80 ESTABLISHED
TCP 192.168.1.228:56148 50.57.30.128:80 ESTABLISHED
TCP 192.168.1.228:56200 106.10.199.11:443 ESTABLISHED
TCP 192.168.1.228:56207 66.196.120.100:443 ESTABLISHED
TCP 192.168.1.228:56212 106.10.137.175:443 ESTABLISHED
TCP 192.168.1.228:56213 106.10.199.10:443 ESTABLISHED
TCP 192.168.1.228:56215 85.214.117.82:80 ESTABLISHED
TCP 192.168.1.228:56216 85.214.117.82:80 ESTABLISHED
TCP 192.168.1.228:56217 85.214.117.82:80 ESTABLISHED
TCP 192.168.1.228:56218 185.34.84.144:80 ESTABLISHED
TCP 192.168.1.228:56222 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56223 50.57.30.128:80 ESTABLISHED
TCP 192.168.1.228:56224 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56225 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56226 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56227 74.125.200.95:80 TIME_WAIT
TCP 192.168.1.228:56228 117.18.237.191:80 TIME_WAIT
TCP 192.168.1.228:56229 174.143.185.76:80 TIME_WAIT
TCP 192.168.1.228:56230 174.143.185.76:80 TIME_WAIT
TCP 192.168.1.228:56231 173.194.117.64:80 TIME_WAIT
TCP 192.168.1.228:56232 23.51.129.120:80 TIME_WAIT
TCP 192.168.1.228:56233 23.200.85.18:80 ESTABLISHED
TCP 192.168.1.228:56234 23.200.85.18:80 ESTABLISHED
TCP 192.168.1.228:56235 23.200.85.18:80 ESTABLISHED
TCP 192.168.1.228:56236 23.200.85.18:80 ESTABLISHED
TCP 192.168.1.228:56237 23.200.85.18:80 TIME_WAIT
TCP 192.168.1.228:56238 23.200.85.18:80 TIME_WAIT
TCP 192.168.1.228:56239 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56240 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56241 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56242 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56243 117.18.237.191:80 TIME_WAIT
TCP 192.168.1.228:56244 174.143.185.76:80 TIME_WAIT
TCP 192.168.1.228:56245 173.194.117.64:80 TIME_WAIT
TCP 192.168.1.228:56246 190.93.243.228:80 CLOSE_WAIT
TCP 192.168.1.228:56247 54.243.115.56:80 ESTABLISHED
TCP 192.168.1.228:56248 173.194.117.104:443 ESTABLISHED
TCP 192.168.1.228:56249 173.194.117.64:443 ESTABLISHED
TASKLIST RESULTS
Image Name PID Session Name Session# Mem Usage
========================= ======== ================ =========== ============
System Idle Process 0 Services 0 24 K
System 4 Services 0 304 K
smss.exe 276 Services 0 84 K
csrss.exe 428 Services 0 1,760 K
wininit.exe 516 Services 0 168 K
csrss.exe 536 Console 1 13,100 K
services.exe 580 Services 0 5,292 K
winlogon.exe 616 Console 1 200 K
lsass.exe 636 Services 0 5,884 K
lsm.exe 644 Services 0 1,448 K
svchost.exe 752 Services 0 3,804 K
svchost.exe 896 Services 0 4,160 K
atiesrxx.exe 960 Services 0 164 K
svchost.exe 124 Services 0 9,532 K
svchost.exe 292 Services 0 106,240 K
svchost.exe 440 Services 0 26,248 K
svchost.exe 1032 Services 0 4,460 K
svchost.exe 1108 Services 0 7,476 K
atieclxx.exe 1292 Console 1 196 K
wlanext.exe 1384 Services 0 1,000 K
conhost.exe 1396 Services 0 164 K
svchost.exe 1520 Services 0 6,324 K
SASCore64.exe 1608 Services 0 244 K
AdAwareService.exe 1780 Services 0 720 K
AppleMobileDeviceService. 1804 Services 0 876 K
ePowerSvc.exe 1848 Services 0 2,100 K
E_S40STB.EXE 1900 Services 0 156 K
E_S40RPB.EXE 1928 Services 0 144 K
svchost.exe 1956 Services 0 5,556 K
GREGsvc.exe 1980 Services 0 124 K
mcsacore.exe 2020 Services 0 7,252 K
ODDPWRSvc.exe 1064 Services 0 768 K
RS_Service.exe 424 Services 0 328 K
RzKLService.exe 1260 Services 0 512 K
UpdaterService.exe 1748 Services 0 720 K
WLIDSVC.EXE 1680 Services 0 2,096 K
WLIDSVCM.EXE 2092 Services 0 140 K
svchost.exe 2592 Services 0 948 K
rundll32.exe 2764 Console 1 900 K
rundll32.exe 2772 Console 1 720 K
taskhost.exe 2936 Console 1 1,960 K
dwm.exe 3064 Console 1 4,524 K
explorer.exe 3032 Console 1 41,328 K
RAVCpl64.exe 3284 Console 1 1,412 K
RAVBg64.exe 3296 Console 1 1,312 K
igfxpers.exe 3304 Console 1 1,060 K
ODDPWR.exe 3312 Console 1 896 K
SUPERANTISPYWARE.EXE 3388 Console 1 652 K
unsecapp.exe 3400 Console 1 1,788 K
jusched.exe 3684 Console 1 172 K
RzSynapse.exe 3728 Console 1 5,692 K
WmiPrvSE.exe 3740 Services 0 2,204 K
LManager.exe 3756 Console 1 2,748 K
MMDx64Fx.exe 3800 Console 1 404 K
IAStorIcon.exe 3812 Console 1 5,532 K
adawarebp.exe 3832 Console 1 17,264 K
AdAware.exe 4044 Console 1 7,796 K
SBAMSvc.exe 3436 Services 0 34,744 K
iPodService.exe 3676 Services 0 1,736 K
SearchIndexer.exe 3980 Services 0 12,912 K
svchost.exe 4804 Services 0 1,092 K
dllhost.exe 4484 Services 0 988 K
ePowerTray.exe 5220 Console 1 2,356 K
ePowerEvent.exe 5332 Console 1 264 K
MOM.exe 5440 Console 1 6,804 K
CCC.exe 5832 Console 1 7,624 K
IAStorDataMgrSvc.exe 5536 Services 0 4,984 K
LMS.exe 5648 Services 0 1,852 K
UNS.exe 3504 Services 0 2,076 K
GameConsultant.exe 5064 Console 1 328 K
main.exe 4132 Console 1 26,576 K
audiodg.exe 5180 Services 0 17,572 K
WTFast.exe 3520 Console 1 40,524 K
WmiPrvSE.exe 4128 Services 0 11,456 K
ProcessCapturer.exe 920 Console 1 2,684 K
conhost.exe 4220 Console 1 156 K
Bethesda.net_Launcher.exe 5768 Console 1 142,184 K
chrome.exe 5964 Console 1 109,376 K
chrome.exe 380 Console 1 87,532 K
chrome.exe 5692 Console 1 24,128 K
chrome.exe 5864 Console 1 28,296 K
chrome.exe 4468 Console 1 79,984 K
cmd.exe 3136 Console 1 3,504 K
conhost.exe 5188 Console 1 5,756 K
McChHost.exe 2312 Console 1 12,664 K
saUI.exe 2808 Console 1 8,944 K
mspaint.exe 6100 Console 1 35,424 K
svchost.exe 6028 Services 0 6,404 K
OSPPSVC.EXE 2324 Services 0 9,840 K
chrome.exe 5112 Console 1 72,244 K
GameConsultant.exe 1044 Console 1 18,592 K
cmd.exe 4976 Console 1 5,532 K
conhost.exe 1580 Console 1 5,188 K
tasklist.exe 5040 Console 1 7,044 K
SYSTEM INFO RESULTS
Host Name: THEBIDRA-PC
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: The Bidra
Registered Organization:
Product ID: 00359-OEM-8992687-00006
Original Install Date: 20/4/2013, 5:21:00 PM
System Boot Time: 16/4/2014, 4:50:58 PM
System Manufacturer: Acer
System Model: Aspire 5820TG
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 37 Stepping 5 GenuineIntel ~2667 Mhz
BIOS Version: INSYDE V1.22, 1/11/2010
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume2
System Locale: 4809
Input Locale: en-us;English (United States)
Time Zone: (UTC+08:00) Beijing, Chongqing, Hong Kong, Urumqi
Total Physical Memory: 3,767 MB
Available Physical Memory: 2,169 MB
Virtual Memory: Max Size: 7,532 MB
Virtual Memory: Available: 4,569 MB
Virtual Memory: In Use: 2,963 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\THEBIDRA-PC
Hotfix(s): 195 Hotfix(s) Installed.
[01]: KB971033
[02]: KB2032276
[03]: KB2120976
[04]: KB2158563
[05]: KB2160329
[06]: KB2183461
[07]: KB2207566
[08]: KB2249857
[09]: KB2272691
[10]: KB2281679
[11]: KB2284742
[12]: KB2286198
[13]: KB2296011
[14]: KB2305420
[15]: KB2345886
[16]: KB2347290
[17]: KB2360131
[18]: KB2362765
[19]: KB2378111
[20]: KB2387149
[21]: KB2387530
[22]: KB2388210
[23]: KB2393802
[24]: KB2419640
[25]: KB2423089
[26]: KB2442962
[27]: KB2467023
[28]: KB2479943
[29]: KB2483614
[30]: KB2484033
[31]: KB2488113
[32]: KB2491683
[33]: KB2506014
[34]: KB2506212
[35]: KB2506928
[36]: KB2509553
[37]: KB2511250
[38]: KB2511455
[39]: KB2515325
[40]: KB2522422
[41]: KB2529073
[42]: KB2532531
[43]: KB2533552
[44]: KB2535512
[45]: KB2536275
[46]: KB2536276
[47]: KB2541014
[48]: KB2544893
[49]: KB2545698
[50]: KB2547666
[51]: KB2552343
[52]: KB2560656
[53]: KB2563227
[54]: KB2564958
[55]: KB2570947
[56]: KB2579686
[57]: KB2584146
[58]: KB2585542
[59]: KB2598845
[60]: KB2603229
[61]: KB2604114
[62]: KB2618451
[63]: KB2619339
[64]: KB2620704
[65]: KB2621440
[66]: KB2631813
[67]: KB2640148
[68]: KB2644615
[69]: KB2645640
[70]: KB2647753
[71]: KB2653956
[72]: KB2654428
[73]: KB2655992
[74]: KB2656355
[75]: KB2656410
[76]: KB2658846
[77]: KB2659262
[78]: KB2660075
[79]: KB2660649
[80]: KB2661254
[81]: KB2667402
[82]: KB2676562
[83]: KB2685811
[84]: KB2685813
[85]: KB2685939
[86]: KB2690533
[87]: KB2691442
[88]: KB2698365
[89]: KB2699779
[90]: KB2705219
[91]: KB2706045
[92]: KB2709630
[93]: KB2712808
[94]: KB2718704
[95]: KB2726535
[96]: KB2727528
[97]: KB2729094
[98]: KB2729451
[99]: KB2732487
[100]: KB2732500
[101]: KB2736233
[102]: KB2736418
[103]: KB2739159
[104]: KB2741355
[105]: KB2742598
[106]: KB2743555
[107]: KB2748349
[108]: KB2749655
[109]: KB2753842
[110]: KB2756920
[111]: KB2757638
[112]: KB2758857
[113]: KB2761217
[114]: KB2762895
[115]: KB2769369
[116]: KB2770660
[117]: KB2773072
[118]: KB2779562
[119]: KB2785220
[120]: KB2786400
[121]: KB2789644
[122]: KB2790113
[123]: KB2790655
[124]: KB2799926
[125]: KB2807986
[126]: KB2808735
[127]: KB2813170
[128]: KB2813347
[129]: KB2817183
[130]: KB2840149
[131]: KB958488
[132]: KB971468
[133]: KB972270
[134]: KB972636
[135]: KB973525
[136]: KB974332
[137]: KB974431
[138]: KB974455
[139]: KB974571
[140]: KB975364
[141]: KB975467
[142]: KB975560
[143]: KB975806
[144]: KB976098
[145]: KB976264
[146]: KB976325
[147]: KB976422
[148]: KB976662
[149]: KB976749
[150]: KB977074
[151]: KB977132
[152]: KB977863
[153]: KB978207
[154]: KB978251
[155]: KB978262
[156]: KB978506
[157]: KB978542
[158]: KB978601
[159]: KB978637
[160]: KB978886
[161]: KB979099
[162]: KB979306
[163]: KB979309
[164]: KB979482
[165]: KB979538
[166]: KB979559
[167]: KB979683
[168]: KB979687
[169]: KB979688
[170]: KB979745
[171]: KB979900
[172]: KB980182
[173]: KB980195
[174]: KB980218
[175]: KB980232
[176]: KB980302
[177]: KB980408
[178]: KB980436
[179]: KB980846
[180]: KB981078
[181]: KB981287
[182]: KB981332
[183]: KB981793
[184]: KB981852
[185]: KB981957
[186]: KB982018
[187]: KB982110
[188]: KB982132
[189]: KB982214
[190]: KB982381
[191]: KB982519
[192]: KB982632
[193]: KB982664
[194]: KB982665
[195]: KB982799
Network Card(s): 2 NIC(s) Installed.
[01]: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Connection Name: Local Area Connection
Status: Media disconnected
[02]: Broadcom 802.11n Network Adapter
Connection Name: Wireless Network Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
IP address(es)
[01]: 192.168.1.228
[02]: fe80::5de5:5d1f:ee00:5b09
64BIT REGISTRY QUERY RESULTS
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Zenimax_Online\Launcher
InstallPath REG_SZ C:\Program Files (x86)\Zenimax Online\Launcher
DefaultLanguage REG_SZ EN
LAUNCHER SETTINGS FILE
#
TREE LIST RESULTS
Folder PATH listing for volume Acer
Volume serial number is 00000002 7E06:7FE2
C:\PROGRAM FILES (X86)\ZENIMAX ONLINE\LAUNCHER
ÃÄÄÄlocales
ÀÄÄÄProgramData
ÀÄÄÄHost.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba
#
64BIT BHO LIST QUERY RESULTS (If you see this list, 32BIT list should also print)
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}
(Default) REG_SZ AcroIEHelperStub
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA}
(Default) REG_SZ Lync Click to Call BHO
NoExplorer REG_SZ 1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{6c97a91e-4524-4019-86af-2aa2d567bf5c}
(Default) REG_SZ Ad-Aware Security Add-on
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF}
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{B4F3A835-0E21-4959-BA22-42B3008E02FF}
NoExplorer REG_DWORD 0x1
(Default) REG_SZ URLRedirectionBHO
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF}
(Default) REG_SZ
NoInternetExplorer REG_SZ 1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}
NoExplorer REG_DWORD 0x1
32BIT BHO LIST QUERY RESULTS
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}
(Default) REG_SZ AcroIEHelperStub
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA}
(Default) REG_SZ Lync Click to Call BHO
NoExplorer REG_SZ 1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{6c97a91e-4524-4019-86af-2aa2d567bf5c}
(Default) REG_SZ Ad-Aware Security Add-on
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF}
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{B4F3A835-0E21-4959-BA22-42B3008E02FF}
NoExplorer REG_DWORD 0x1
(Default) REG_SZ URLRedirectionBHO
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF}
(Default) REG_SZ
NoInternetExplorer REG_SZ 1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}
NoExplorer REG_DWORD 0x1
UAC RESULTS
UAC is ENABLED
PING RESULTS
pinging: patcher.elderscrollsonline.com
Pinging a1092.d.akamai.net [23.220.203.40] with 32 bytes of data:
Reply from 23.220.203.40: bytes=32 time=13ms TTL=54
Reply from 23.220.203.40: bytes=32 time=8ms TTL=54
Reply from 23.220.203.40: bytes=32 time=5ms TTL=54
Reply from 23.220.203.40: bytes=32 time=6ms TTL=54
Ping statistics for 23.220.203.40:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 13ms, Average = 8ms
pinging: launcher.bethesda.net
Pinging launcher.bethesda.net [174.129.249.106] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 174.129.249.106:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Ping test failed!
Pathping RESULTS
pathing: patcher.elderscrollsonline.com
Tracing route to a1092.d.akamai.net [23.220.203.32]
over a maximum of 30 hops:
0 192.168.1.228
1 192.168.1.254
2 * * *
Computing statistics for 0 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 192.168.1.228
0/ 1 = 0% |
1 2ms 0/ 1 = 0% 0/ 1 = 0% 192.168.1.254
Trace complete.
pathing: launcher.bethesda.net
Tracing route to launcher.bethesda.net [54.197.250.95]
over a maximum of 30 hops:
0 192.168.1.228
1 192.168.1.254
2 * * *
Computing statistics for 0 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 192.168.1.228
0/ 1 = 0% |
1 3ms 0/ 1 = 0% 0/ 1 = 0% 192.168.1.254
Trace complete.
IPCONFIG RESULTS
Windows IP Configuration
Host Name . . . . . . . . . . . . : TheBidra-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : singnet.com.sg
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : singnet.com.sg
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 88-9F-FA-88-DE-6B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5de5:5d1f:ee00:5b09%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.228(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, 16 April, 2014 4:51:18 PM
Lease Expires . . . . . . . . . . : Thursday, 17 April, 2014 6:11:26 AM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 394829818
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-04-0C-89-60-EB-69-72-97-6A
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 60-EB-69-72-97-6A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.singnet.com.sg:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : singnet.com.sg
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
HAS ANTIVIRUS RESULTS
displayName=Lavasoft Ad-Aware
instanceGuid={E0D97DD4-42BA-B3F2-A5A7-22E9ACE81FC7}
pathToSignedProductExe=C:\Program Files (x86)\Ad-Aware Antivirus\SBAMWSC.EXE
pathToSignedReportingExe=C:\Program Files (x86)\Ad-Aware Antivirus\SBAMSvc.exe
productState=266240
HOSTS FILE RESULTS
# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
#
LAUNCHER LOG
#
VERSION
1.2
Time of this report: 4/17/2014, 03:45:16
Machine name: THEBIDRA-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.130318-1532)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 5820TG
BIOS: InsydeH2O Version V1.22
Processor: Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz (4 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 3766MB RAM
Page File: 3001MB used, 4530MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
DxDiag Previously: Crashed in DirectInput (stage 1) & DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab:
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: ATI Mobility Radeon HD 5650
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68C1)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68C1&SUBSYS_035D1025&REV_00
Display Memory: 2642 MB
Dedicated Memory: 1014 MB
Shared Memory: 1627 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: LP156WH3-TLA2
Monitor Id: LGD0210
Native Mode: 1366 x 768(p) (60.022Hz)
Output Type: Internal
Driver Name: atiu9p64.dll,atiuxp64.dll,atiuxp64.dll,atiu9pag,atiuxpag,atiuxpag,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0001.6117 (English)
Driver Version: 8.741.1.6000
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/21/2010 04:51:22, 30208 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2B81-11CF-7064-5C23A1C2C535}
Vendor ID: 0x1002
Device ID: 0x68C1
SubSys ID: 0x035D1025
Revision ID: 0x0000
Driver Strong Name: oem8.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Manhattan_PXAI:8.741.1.6000:pci\ven_1002&dev_68c1&subsys_035d1025
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1025035D&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6156 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/13/2010 17:27:06, 2424040 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1025035D&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6156 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/13/2010 17:27:06, 2424040 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6156 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2010 17:27:06, 2424040 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Poll w/ Interrupt: No
USB Devices
Gameport Devices
PS/2 Devices
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 97.4 GB
Total Space: 231.7 GB
File System: NTFS
Model: Hitachi HTS545050B9A300
Drive:
Free Space: 88.3 GB
Total Space: 229.8 GB
File System: NTFS
Model: Hitachi HTS545050B9A300
Drive: F:
Model: DTSOFT Virtual CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes
Drive: E:
Model: MATSHITA DVD-RAM UJ892AS
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes
System Devices
Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_1073&SUBSYS_035D1025&REV_C0\4&1A6BEF86&0&00E0
Driver: n/a
Name: QPI Physical 0 - 2D11
Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_035D1025&REV_05\3&4F11E61&0&11
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_035D1025&REV_05\3&11583659&0&D0
Driver: n/a
Name: QPI Link 0 - 2D10
Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_035D1025&REV_05\3&4F11E61&0&10
Driver: n/a
Name: Broadcom 802.11n Network Adapter
Device ID: PCI\VEN_14E4&DEV_4357&SUBSYS_E021105B&REV_01\4&27F39250&0&00E5
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_035D1025&REV_05\3&11583659&0&E8
Driver: n/a
Name: QuickPath Architecture System Address Decoder - 2D01
Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_035D1025&REV_05\3&4F11E61&0&01
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA60&SUBSYS_035D1025&REV_00\4&1CAB088C&0&0108
Driver: n/a
Name: Intel(R) Turbo Boost Technology Driver
Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_035D1025&REV_05\3&11583659&0&FE
Driver: n/a
Name: QuickPath Architecture Generic Non-core Registers - 2C62
Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_035D1025&REV_05\3&4F11E61&0&00
Driver: n/a
Name: ATI Mobility Radeon HD 5650
Device ID: PCI\VEN_1002&DEV_68C1&SUBSYS_035D1025&REV_00\4&1CAB088C&0&0008
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_035D1025&REV_05\3&11583659&0&FB
Driver: n/a
Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_035D1025&REV_A5\3&11583659&0&F0
Driver: n/a
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_035D1025&REV_06\3&11583659&0&B0
Driver: n/a
Name: Intel(R) 5 Series 4 Port SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_035D1025&REV_05\3&11583659&0&FA
Driver: n/a
Name: Intel(R) HD Graphics
Device ID: PCI\VEN_8086&DEV_0046&SUBSYS_035D1025&REV_18\3&11583659&0&10
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_035D1025&REV_05\3&11583659&0&D8
Driver: n/a
Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09
Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_035D1025&REV_05\3&11583659&0&F8
Driver: n/a
Name: Intel(R) processor PCI Express Root Port - 0045
Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_035D1025&REV_18\3&11583659&0&08
Driver: n/a
Name: Reserved - 2D13
Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_035D1025&REV_05\3&4F11E61&0&13
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_035D1025&REV_05\3&11583659&0&E5
Driver: n/a
Name: Intel(R) processor DRAM Controller - 0044
Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_035D1025&REV_18\3&11583659&0&00
Driver: n/a
Name: Reserved - 2D12
Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_035D1025&REV_05\3&4F11E61&0&12
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_035D1025&REV_05\3&11583659&0&E0
Driver: n/a
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
NETSTAT RESULTS
Active Connections
Proto Local Address Foreign Address State
TCP 127.0.0.1:55950 127.0.0.1:56250 TIME_WAIT
TCP 127.0.0.1:55950 127.0.0.1:56251 TIME_WAIT
TCP 127.0.0.1:55950 127.0.0.1:56252 TIME_WAIT
TCP 127.0.0.1:55950 127.0.0.1:56253 TIME_WAIT
TCP 127.0.0.1:55950 127.0.0.1:56254 TIME_WAIT
TCP 127.0.0.1:55950 127.0.0.1:56255 TIME_WAIT
TCP 127.0.0.1:55950 127.0.0.1:56256 TIME_WAIT
TCP 127.0.0.1:55950 127.0.0.1:56257 TIME_WAIT
TCP 192.168.1.228:49170 72.55.154.4:80 CLOSE_WAIT
TCP 192.168.1.228:55733 190.93.242.228:80 CLOSE_WAIT
TCP 192.168.1.228:56065 74.125.135.125:5222 ESTABLISHED
TCP 192.168.1.228:56115 161.69.199.6:443 ESTABLISHED
TCP 192.168.1.228:56119 173.194.117.71:443 ESTABLISHED
TCP 192.168.1.228:56121 23.49.27.120:443 ESTABLISHED
TCP 192.168.1.228:56122 23.51.129.170:443 ESTABLISHED
TCP 192.168.1.228:56126 209.97.211.20:443 TIME_WAIT
TCP 192.168.1.228:56128 74.125.128.94:443 ESTABLISHED
TCP 192.168.1.228:56131 117.18.237.191:80 ESTABLISHED
TCP 192.168.1.228:56135 117.18.237.191:80 ESTABLISHED
TCP 192.168.1.228:56139 54.230.157.113:80 ESTABLISHED
TCP 192.168.1.228:56140 54.230.157.113:80 ESTABLISHED
TCP 192.168.1.228:56144 173.194.117.64:80 ESTABLISHED
TCP 192.168.1.228:56148 50.57.30.128:80 ESTABLISHED
TCP 192.168.1.228:56200 106.10.199.11:443 ESTABLISHED
TCP 192.168.1.228:56207 66.196.120.100:443 ESTABLISHED
TCP 192.168.1.228:56212 106.10.137.175:443 ESTABLISHED
TCP 192.168.1.228:56213 106.10.199.10:443 ESTABLISHED
TCP 192.168.1.228:56215 85.214.117.82:80 ESTABLISHED
TCP 192.168.1.228:56216 85.214.117.82:80 ESTABLISHED
TCP 192.168.1.228:56217 85.214.117.82:80 ESTABLISHED
TCP 192.168.1.228:56218 185.34.84.144:80 ESTABLISHED
TCP 192.168.1.228:56222 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56223 50.57.30.128:80 ESTABLISHED
TCP 192.168.1.228:56224 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56225 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56226 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56227 74.125.200.95:80 TIME_WAIT
TCP 192.168.1.228:56228 117.18.237.191:80 TIME_WAIT
TCP 192.168.1.228:56229 174.143.185.76:80 TIME_WAIT
TCP 192.168.1.228:56230 174.143.185.76:80 TIME_WAIT
TCP 192.168.1.228:56231 173.194.117.64:80 TIME_WAIT
TCP 192.168.1.228:56232 23.51.129.120:80 TIME_WAIT
TCP 192.168.1.228:56233 23.200.85.18:80 ESTABLISHED
TCP 192.168.1.228:56234 23.200.85.18:80 ESTABLISHED
TCP 192.168.1.228:56235 23.200.85.18:80 ESTABLISHED
TCP 192.168.1.228:56236 23.200.85.18:80 ESTABLISHED
TCP 192.168.1.228:56237 23.200.85.18:80 TIME_WAIT
TCP 192.168.1.228:56238 23.200.85.18:80 TIME_WAIT
TCP 192.168.1.228:56239 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56240 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56241 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56242 50.57.30.128:80 TIME_WAIT
TCP 192.168.1.228:56243 117.18.237.191:80 TIME_WAIT
TCP 192.168.1.228:56244 174.143.185.76:80 TIME_WAIT
TCP 192.168.1.228:56245 173.194.117.64:80 TIME_WAIT
TCP 192.168.1.228:56246 190.93.243.228:80 CLOSE_WAIT
TCP 192.168.1.228:56247 54.243.115.56:80 ESTABLISHED
TCP 192.168.1.228:56248 173.194.117.104:443 ESTABLISHED
TCP 192.168.1.228:56249 173.194.117.64:443 ESTABLISHED
TASKLIST RESULTS
Image Name PID Session Name Session# Mem Usage
========================= ======== ================ =========== ============
System Idle Process 0 Services 0 24 K
System 4 Services 0 304 K
smss.exe 276 Services 0 84 K
csrss.exe 428 Services 0 1,760 K
wininit.exe 516 Services 0 168 K
csrss.exe 536 Console 1 13,100 K
services.exe 580 Services 0 5,292 K
winlogon.exe 616 Console 1 200 K
lsass.exe 636 Services 0 5,884 K
lsm.exe 644 Services 0 1,448 K
svchost.exe 752 Services 0 3,804 K
svchost.exe 896 Services 0 4,160 K
atiesrxx.exe 960 Services 0 164 K
svchost.exe 124 Services 0 9,532 K
svchost.exe 292 Services 0 106,240 K
svchost.exe 440 Services 0 26,248 K
svchost.exe 1032 Services 0 4,460 K
svchost.exe 1108 Services 0 7,476 K
atieclxx.exe 1292 Console 1 196 K
wlanext.exe 1384 Services 0 1,000 K
conhost.exe 1396 Services 0 164 K
svchost.exe 1520 Services 0 6,324 K
SASCore64.exe 1608 Services 0 244 K
AdAwareService.exe 1780 Services 0 720 K
AppleMobileDeviceService. 1804 Services 0 876 K
ePowerSvc.exe 1848 Services 0 2,100 K
E_S40STB.EXE 1900 Services 0 156 K
E_S40RPB.EXE 1928 Services 0 144 K
svchost.exe 1956 Services 0 5,556 K
GREGsvc.exe 1980 Services 0 124 K
mcsacore.exe 2020 Services 0 7,252 K
ODDPWRSvc.exe 1064 Services 0 768 K
RS_Service.exe 424 Services 0 328 K
RzKLService.exe 1260 Services 0 512 K
UpdaterService.exe 1748 Services 0 720 K
WLIDSVC.EXE 1680 Services 0 2,096 K
WLIDSVCM.EXE 2092 Services 0 140 K
svchost.exe 2592 Services 0 948 K
rundll32.exe 2764 Console 1 900 K
rundll32.exe 2772 Console 1 720 K
taskhost.exe 2936 Console 1 1,960 K
dwm.exe 3064 Console 1 4,524 K
explorer.exe 3032 Console 1 41,328 K
RAVCpl64.exe 3284 Console 1 1,412 K
RAVBg64.exe 3296 Console 1 1,312 K
igfxpers.exe 3304 Console 1 1,060 K
ODDPWR.exe 3312 Console 1 896 K
SUPERANTISPYWARE.EXE 3388 Console 1 652 K
unsecapp.exe 3400 Console 1 1,788 K
jusched.exe 3684 Console 1 172 K
RzSynapse.exe 3728 Console 1 5,692 K
WmiPrvSE.exe 3740 Services 0 2,204 K
LManager.exe 3756 Console 1 2,748 K
MMDx64Fx.exe 3800 Console 1 404 K
IAStorIcon.exe 3812 Console 1 5,532 K
adawarebp.exe 3832 Console 1 17,264 K
AdAware.exe 4044 Console 1 7,796 K
SBAMSvc.exe 3436 Services 0 34,744 K
iPodService.exe 3676 Services 0 1,736 K
SearchIndexer.exe 3980 Services 0 12,912 K
svchost.exe 4804 Services 0 1,092 K
dllhost.exe 4484 Services 0 988 K
ePowerTray.exe 5220 Console 1 2,356 K
ePowerEvent.exe 5332 Console 1 264 K
MOM.exe 5440 Console 1 6,804 K
CCC.exe 5832 Console 1 7,624 K
IAStorDataMgrSvc.exe 5536 Services 0 4,984 K
LMS.exe 5648 Services 0 1,852 K
UNS.exe 3504 Services 0 2,076 K
GameConsultant.exe 5064 Console 1 328 K
main.exe 4132 Console 1 26,576 K
audiodg.exe 5180 Services 0 17,572 K
WTFast.exe 3520 Console 1 40,524 K
WmiPrvSE.exe 4128 Services 0 11,456 K
ProcessCapturer.exe 920 Console 1 2,684 K
conhost.exe 4220 Console 1 156 K
Bethesda.net_Launcher.exe 5768 Console 1 142,184 K
chrome.exe 5964 Console 1 109,376 K
chrome.exe 380 Console 1 87,532 K
chrome.exe 5692 Console 1 24,128 K
chrome.exe 5864 Console 1 28,296 K
chrome.exe 4468 Console 1 79,984 K
cmd.exe 3136 Console 1 3,504 K
conhost.exe 5188 Console 1 5,756 K
McChHost.exe 2312 Console 1 12,664 K
saUI.exe 2808 Console 1 8,944 K
mspaint.exe 6100 Console 1 35,424 K
svchost.exe 6028 Services 0 6,404 K
OSPPSVC.EXE 2324 Services 0 9,840 K
chrome.exe 5112 Console 1 72,244 K
GameConsultant.exe 1044 Console 1 18,592 K
cmd.exe 4976 Console 1 5,532 K
conhost.exe 1580 Console 1 5,188 K
tasklist.exe 5040 Console 1 7,044 K
SYSTEM INFO RESULTS
Host Name: THEBIDRA-PC
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: The Bidra
Registered Organization:
Product ID: 00359-OEM-8992687-00006
Original Install Date: 20/4/2013, 5:21:00 PM
System Boot Time: 16/4/2014, 4:50:58 PM
System Manufacturer: Acer
System Model: Aspire 5820TG
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 37 Stepping 5 GenuineIntel ~2667 Mhz
BIOS Version: INSYDE V1.22, 1/11/2010
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume2
System Locale: 4809
Input Locale: en-us;English (United States)
Time Zone: (UTC+08:00) Beijing, Chongqing, Hong Kong, Urumqi
Total Physical Memory: 3,767 MB
Available Physical Memory: 2,169 MB
Virtual Memory: Max Size: 7,532 MB
Virtual Memory: Available: 4,569 MB
Virtual Memory: In Use: 2,963 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\THEBIDRA-PC
Hotfix(s): 195 Hotfix(s) Installed.
[01]: KB971033
[02]: KB2032276
[03]: KB2120976
[04]: KB2158563
[05]: KB2160329
[06]: KB2183461
[07]: KB2207566
[08]: KB2249857
[09]: KB2272691
[10]: KB2281679
[11]: KB2284742
[12]: KB2286198
[13]: KB2296011
[14]: KB2305420
[15]: KB2345886
[16]: KB2347290
[17]: KB2360131
[18]: KB2362765
[19]: KB2378111
[20]: KB2387149
[21]: KB2387530
[22]: KB2388210
[23]: KB2393802
[24]: KB2419640
[25]: KB2423089
[26]: KB2442962
[27]: KB2467023
[28]: KB2479943
[29]: KB2483614
[30]: KB2484033
[31]: KB2488113
[32]: KB2491683
[33]: KB2506014
[34]: KB2506212
[35]: KB2506928
[36]: KB2509553
[37]: KB2511250
[38]: KB2511455
[39]: KB2515325
[40]: KB2522422
[41]: KB2529073
[42]: KB2532531
[43]: KB2533552
[44]: KB2535512
[45]: KB2536275
[46]: KB2536276
[47]: KB2541014
[48]: KB2544893
[49]: KB2545698
[50]: KB2547666
[51]: KB2552343
[52]: KB2560656
[53]: KB2563227
[54]: KB2564958
[55]: KB2570947
[56]: KB2579686
[57]: KB2584146
[58]: KB2585542
[59]: KB2598845
[60]: KB2603229
[61]: KB2604114
[62]: KB2618451
[63]: KB2619339
[64]: KB2620704
[65]: KB2621440
[66]: KB2631813
[67]: KB2640148
[68]: KB2644615
[69]: KB2645640
[70]: KB2647753
[71]: KB2653956
[72]: KB2654428
[73]: KB2655992
[74]: KB2656355
[75]: KB2656410
[76]: KB2658846
[77]: KB2659262
[78]: KB2660075
[79]: KB2660649
[80]: KB2661254
[81]: KB2667402
[82]: KB2676562
[83]: KB2685811
[84]: KB2685813
[85]: KB2685939
[86]: KB2690533
[87]: KB2691442
[88]: KB2698365
[89]: KB2699779
[90]: KB2705219
[91]: KB2706045
[92]: KB2709630
[93]: KB2712808
[94]: KB2718704
[95]: KB2726535
[96]: KB2727528
[97]: KB2729094
[98]: KB2729451
[99]: KB2732487
[100]: KB2732500
[101]: KB2736233
[102]: KB2736418
[103]: KB2739159
[104]: KB2741355
[105]: KB2742598
[106]: KB2743555
[107]: KB2748349
[108]: KB2749655
[109]: KB2753842
[110]: KB2756920
[111]: KB2757638
[112]: KB2758857
[113]: KB2761217
[114]: KB2762895
[115]: KB2769369
[116]: KB2770660
[117]: KB2773072
[118]: KB2779562
[119]: KB2785220
[120]: KB2786400
[121]: KB2789644
[122]: KB2790113
[123]: KB2790655
[124]: KB2799926
[125]: KB2807986
[126]: KB2808735
[127]: KB2813170
[128]: KB2813347
[129]: KB2817183
[130]: KB2840149
[131]: KB958488
[132]: KB971468
[133]: KB972270
[134]: KB972636
[135]: KB973525
[136]: KB974332
[137]: KB974431
[138]: KB974455
[139]: KB974571
[140]: KB975364
[141]: KB975467
[142]: KB975560
[143]: KB975806
[144]: KB976098
[145]: KB976264
[146]: KB976325
[147]: KB976422
[148]: KB976662
[149]: KB976749
[150]: KB977074
[151]: KB977132
[152]: KB977863
[153]: KB978207
[154]: KB978251
[155]: KB978262
[156]: KB978506
[157]: KB978542
[158]: KB978601
[159]: KB978637
[160]: KB978886
[161]: KB979099
[162]: KB979306
[163]: KB979309
[164]: KB979482
[165]: KB979538
[166]: KB979559
[167]: KB979683
[168]: KB979687
[169]: KB979688
[170]: KB979745
[171]: KB979900
[172]: KB980182
[173]: KB980195
[174]: KB980218
[175]: KB980232
[176]: KB980302
[177]: KB980408
[178]: KB980436
[179]: KB980846
[180]: KB981078
[181]: KB981287
[182]: KB981332
[183]: KB981793
[184]: KB981852
[185]: KB981957
[186]: KB982018
[187]: KB982110
[188]: KB982132
[189]: KB982214
[190]: KB982381
[191]: KB982519
[192]: KB982632
[193]: KB982664
[194]: KB982665
[195]: KB982799
Network Card(s): 2 NIC(s) Installed.
[01]: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Connection Name: Local Area Connection
Status: Media disconnected
[02]: Broadcom 802.11n Network Adapter
Connection Name: Wireless Network Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
IP address(es)
[01]: 192.168.1.228
[02]: fe80::5de5:5d1f:ee00:5b09
64BIT REGISTRY QUERY RESULTS
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Zenimax_Online\Launcher
InstallPath REG_SZ C:\Program Files (x86)\Zenimax Online\Launcher
DefaultLanguage REG_SZ EN
LAUNCHER SETTINGS FILE
#
TREE LIST RESULTS
Folder PATH listing for volume Acer
Volume serial number is 00000002 7E06:7FE2
C:\PROGRAM FILES (X86)\ZENIMAX ONLINE\LAUNCHER
ÃÄÄÄlocales
ÀÄÄÄProgramData
ÀÄÄÄHost.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba
#
64BIT BHO LIST QUERY RESULTS (If you see this list, 32BIT list should also print)
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}
(Default) REG_SZ AcroIEHelperStub
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA}
(Default) REG_SZ Lync Click to Call BHO
NoExplorer REG_SZ 1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{6c97a91e-4524-4019-86af-2aa2d567bf5c}
(Default) REG_SZ Ad-Aware Security Add-on
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF}
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{B4F3A835-0E21-4959-BA22-42B3008E02FF}
NoExplorer REG_DWORD 0x1
(Default) REG_SZ URLRedirectionBHO
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF}
(Default) REG_SZ
NoInternetExplorer REG_SZ 1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}
NoExplorer REG_DWORD 0x1
32BIT BHO LIST QUERY RESULTS
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}
(Default) REG_SZ AcroIEHelperStub
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA}
(Default) REG_SZ Lync Click to Call BHO
NoExplorer REG_SZ 1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{6c97a91e-4524-4019-86af-2aa2d567bf5c}
(Default) REG_SZ Ad-Aware Security Add-on
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF}
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{B4F3A835-0E21-4959-BA22-42B3008E02FF}
NoExplorer REG_DWORD 0x1
(Default) REG_SZ URLRedirectionBHO
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF}
(Default) REG_SZ
NoInternetExplorer REG_SZ 1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}
NoExplorer REG_DWORD 0x1
UAC RESULTS
UAC is ENABLED
PING RESULTS
pinging: patcher.elderscrollsonline.com
Pinging a1092.d.akamai.net [23.220.203.40] with 32 bytes of data:
Reply from 23.220.203.40: bytes=32 time=13ms TTL=54
Reply from 23.220.203.40: bytes=32 time=8ms TTL=54
Reply from 23.220.203.40: bytes=32 time=5ms TTL=54
Reply from 23.220.203.40: bytes=32 time=6ms TTL=54
Ping statistics for 23.220.203.40:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 13ms, Average = 8ms
pinging: launcher.bethesda.net
Pinging launcher.bethesda.net [174.129.249.106] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 174.129.249.106:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Ping test failed!
Pathping RESULTS
pathing: patcher.elderscrollsonline.com
Tracing route to a1092.d.akamai.net [23.220.203.32]
over a maximum of 30 hops:
0 192.168.1.228
1 192.168.1.254
2 * * *
Computing statistics for 0 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 192.168.1.228
0/ 1 = 0% |
1 2ms 0/ 1 = 0% 0/ 1 = 0% 192.168.1.254
Trace complete.
pathing: launcher.bethesda.net
Tracing route to launcher.bethesda.net [54.197.250.95]
over a maximum of 30 hops:
0 192.168.1.228
1 192.168.1.254
2 * * *
Computing statistics for 0 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 192.168.1.228
0/ 1 = 0% |
1 3ms 0/ 1 = 0% 0/ 1 = 0% 192.168.1.254
Trace complete.
IPCONFIG RESULTS
Windows IP Configuration
Host Name . . . . . . . . . . . . : TheBidra-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : singnet.com.sg
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : singnet.com.sg
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 88-9F-FA-88-DE-6B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5de5:5d1f:ee00:5b09%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.228(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, 16 April, 2014 4:51:18 PM
Lease Expires . . . . . . . . . . : Thursday, 17 April, 2014 6:11:26 AM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 394829818
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-04-0C-89-60-EB-69-72-97-6A
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 60-EB-69-72-97-6A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.singnet.com.sg:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : singnet.com.sg
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
HAS ANTIVIRUS RESULTS
displayName=Lavasoft Ad-Aware
instanceGuid={E0D97DD4-42BA-B3F2-A5A7-22E9ACE81FC7}
pathToSignedProductExe=C:\Program Files (x86)\Ad-Aware Antivirus\SBAMWSC.EXE
pathToSignedReportingExe=C:\Program Files (x86)\Ad-Aware Antivirus\SBAMSvc.exe
productState=266240
HOSTS FILE RESULTS
# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
#
LAUNCHER LOG
#
VERSION
1.2
~ The brightest lights often cast the darkest shadows. ~
0
-
Lord_Bidr✭✭✭Just wanted to add that before the last patch, the game was running perfectly well for me.~ The brightest lights often cast the darkest shadows. ~0
-
I myself am having this problem, among others I still believe and I've come to the conclusion that there isn't a proper fix for it yet, there's not 1 way that's 100% guaranteed to work..
I've tried everything that others have said to do on these forums (including mods) Hell... Even support doesn't answer half of the people regarding this, me included.
Try searching the forums for possible fixes though mate and you might get lucky, I know these 'fixes' have worked for a lot of people so far.
Edit: type in the forum search bar "error 209" 0r "Error 301"
There's a ton of posts about it.
Edited by ollie1991 on 16 April 2014 20:460