Maintenance for the week of November 25:
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
What else are we supposed to endure?
Nimerian
✭✭✭
After yesterdays epic official trolling:
I think I've had it...
Not only nothing got fixed (as far as I can tell not even one person got anything back with this "fix") on top of that people keep having the issue ALL OVER AGAIN!!!
Only thing this statement created was more panic to all of us since everyone thought the problem was solved for everyone else but to them.
Why play with our pain? Is it 1st of April? 13 days too late.
Lets not mention that we STILL PLAY ON US SERVERS!!!
All this mess with the countless errors,problems, - bugged quests (EVEN CAMPAIGN!!!), missing items+spaces+skillpoints has shadowed the fact that the servers are YET TO BE TRANSFERRED TO EUROPEAN SOIL (at least as far as I know, I'm still having TERRIBLE ping)!!!
Also another thing, after many days with no solution for my missing things, I get the first response to my tickets today:
Not even close to any info, doesn't make that much of a sense with this syntax (I swear to god I haven't changed a thing, this is the original message!!!) and utterly gives no info on anything. Outsource customer support much?
How much beating are we supposed to take before we characterize the situation as
a complete fiasco?
Edited by Nimerian on 15 April 2014 03:27 ZOS_JessicaFolsom wrote: »Last night, we performed a maintenance to address the long loading times that many were reporting, and some of the missing bank item issues. If you are still missing bank items, deposited gold, bank slots, and/or skill points, please submit a help request either in-game or via our help portal here: https://help.elderscrollsonline.com/app/ask/ We are actively investigating this issue.
If you have already submitted a ticket about this issue, we ask for your patience, please. We're getting through them as quickly as possible.
If you submitted a help request for this issue, are still experiencing it, and your ticket was erroneously closed as "Resolved", please reply to this thread with your ticket number.
Thank you
I think I've had it...
Not only nothing got fixed (as far as I can tell not even one person got anything back with this "fix") on top of that people keep having the issue ALL OVER AGAIN!!!
Only thing this statement created was more panic to all of us since everyone thought the problem was solved for everyone else but to them.
Why play with our pain? Is it 1st of April? 13 days too late.
Lets not mention that we STILL PLAY ON US SERVERS!!!
All this mess with the countless errors,problems, - bugged quests (EVEN CAMPAIGN!!!), missing items+spaces+skillpoints has shadowed the fact that the servers are YET TO BE TRANSFERRED TO EUROPEAN SOIL (at least as far as I know, I'm still having TERRIBLE ping)!!!
Also another thing, after many days with no solution for my missing things, I get the first response to my tickets today:
Customer Support wrote:
Hello Customer,
I do apologize for the trouble you are having with our system. However, We apologize for this slip up. We are currently investigating a fix for the issue regarding bank space.
Missing items and slots will be returned, and we recommend that players not purchase additional bank spaces, as they may be lost when this is fixed in an upcoming patch.
We apologize for the inconvenience, and ask that players please bear with us as we work on a solution.Thank you for your patients and support.
Thank you again for using Zenimax Online Team
Not even close to any info, doesn't make that much of a sense with this syntax (I swear to god I haven't changed a thing, this is the original message!!!) and utterly gives no info on anything. Outsource customer support much?
How much beating are we supposed to take before we characterize the situation as
a complete fiasco?
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