Good Evening,
This occurred last night, just before you brought the servers offline. It has happened again tonight. My game froze for about 5 minutes, then crashed out with an error log message. I returned that message to you. Then, after rebooting my computer to be sure, waiting almost 30 minutes as well, I logged back in. My characters are there, but everything else is gone. Says I do not belong to any of my 4 guilds, my main bank is empty and obviously no access to any of my guild banks.
Be nice to come back and see this all fixed. As a matter of Fact, I believe I will give it 5 days, yes, I said 5 days, of not logging in. I will wait until next Friday, and see if I can come back to a much improved experience. Here's hoping anyway.