Maintenance for the week of November 25:
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Genuinely very impressed with customer service
Having bought the explorers pack and making several characters, I then deleted my first character not realising I would lose all my unique items+pets.
I sent a ticket to customer service, and they responded within one hour and returned my items. Absolutely brilliant service - very happy indeed and just wanted to spread the word.
Game has been running perfectly since I installed it and have no complaints whatsoever.
Well done ESO team, great game, great staff, great service.
I sent a ticket to customer service, and they responded within one hour and returned my items. Absolutely brilliant service - very happy indeed and just wanted to spread the word.
Game has been running perfectly since I installed it and have no complaints whatsoever.
Well done ESO team, great game, great staff, great service.
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Chirru✭✭✭✭Same here....however,
other players have lots of trouble.
I guess some issues are easier fixed than others.0 -
Very true, and I do understand a lot of people's frustration. I was just genuinely surprised at the quick response and fix that I felt like leaving some positive feedback for the team behind it.0