Alienware gaming services - Has anyone tried them to config their system for ESO?

handsofstone

Has anyone attempted to allow Alienware gaming services to config their PC to see if they can get the game to work. The game crashed several times on me and eventually caused a continuous re-boot loop. I had to re-install windows because of this. (my computer is a brand new maxed out X51 gaming desktop).

Processor: Intel Core 4th Generation i7-4770 Processor (8M Cache, up to 3.9 GHz)
16gb ram ddr 3 dual channel 1600 mhz
gt 760ti oem w/ 2gb gddr5 ram
windows 7
I have not attempted to download the game again. I paid for pre-release and only got 4 hours out of it because of crashing. I am not upset. I would just like to play the game. AT this point I'm very leary about trying the game out again until there are some in place fixes for the errors.
Any feedback on Alienware's ability to configure the game would be great. Or any other feedback.

rob_derrb14_ESO

Not that it will help you but worth a try. I had to run the game in compatibility mode win 7 during beta or I crashed also. Since launch at least for me it runs without needing to do that for now......but if it helps you it's worth sharing.

handsofstone

thanks but that does not work for me. nor does running in admin mode...

gimmetheloot

System sounds unstable, I would send it back, get my money back, buy a better PC for less, profit?

Seriously though you shouldn't need third party bloatware to configure the game to run.

LarsS

I have an older Area 51 machine running win 7. No problems at all to run the game. Seems strange that the game should influence the system. I suspect that your machine win installation is unstable. I would contact support am ask them to check your system.

Salahadin

Played with Allienware notebook. All works fine. Did have some crashed situations, but I believe this was due to low memory, other vice it worked fine later on.

handsofstone

just did a complete download of windows since somehow I was thrown into a continuous boot cycle after crashing several times. I will do all my driver updates and try THIS again I guess.

handsofstone

ugh - after further investigation and a diagnostic run on my pc... have found a hardware failure on my video card..... HAPPY HAPPY JOY JOY... have to replace the video card -(warranty replacement)... will see how things go after this happens

handsofstone

update - after having the warranty replacement of my video card. All seems to be working GREAT!... played the game this weekend for about 6 hours... love it..
- running the game on ultra settings - no issues-
- this thread should now be considered closed
- cheers!