Game wont run

adamthewordking · April 2014

I download the game ok, and I can run the launcher, but when I click on "PLAY" the option greys out for a few seconds then comes back. Nothing happens.

I have tried restarting my PC and also the "Repair" option, but makes no difference. I dont get any error message at all, the game literally just wont start at all.

Has anyone else had this issue?

sayaseirei · April 2014

I am also having this issue.. Tried checking my processes after attempting to run the game and the ESO.EXE never terminates.. so I end up with that process each time I hit play.

adamthewordking · April 2014

I dont even have any process running. Paid £50 for game and cannot run it.. pretty disappointed at the moment.

Arawn · April 2014

Please add the DXDiag Information to be able to resolve the issue. Thx in advance.

adamthewordking · April 2014

I have a program called DXDIAG.EXE, but it just says "no problems found"

I can load the launcher no problem, but when I click "Play" it greys out for about 5 seconds and then the button is back again. As far as I can see no program tries to run.

I've tried running the program from:

C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online EU\game\client\eso.exe

Again just nothing at all happens.

Arawn · April 2014

The dxdiag diag information tells us your system and performance.

adamthewordking · April 2014

I got this from the report tool:

I have no idea if I have a "weak system" - but I can play any other game I have bought before - and as far as I know I have enough RAM etc to meet the system requirements.

LAUNCHER LOG

Response code set [/images/gold/backgrounds/bg-cover.png:200:0]
Unable to extract skin file (locale/gb.json)
Unable to extract skin file (locale/en.json)
Extracting skin file (workflow.json)
Extracting skin file (locale/en-us.json)
Unable to extract skin file (locale/en-gb.json)
Loading interop library (C:\Program Files (x86)\Zenimax Online\Launcher\downloader.dll) (3.5.2.0)
Loading interop library (C:\Program Files (x86)\Zenimax Online\Launcher\patcher.dll) (3.5.2.0)
Loading interop library (C:\Program Files (x86)\Zenimax Online\Launcher\MinSpecDetectionInterop.dll)
Patcher Version: 3.5.2.0
Downloader Version: 3.5.2.0
Solid Core v0.82 () in use (S11)
Cwd [C:\Program Files (x86)\Zenimax Online\Launcher\] [90:2B:34:23:B0:E4]
Torrent Agent: -SC0082-
Torrent Agent: -SD3520-
Manager state changing from (Idle) to (Start)
Manager state changing from (Start) to (Process)
Response code set [/images/single/icons.png:200:0]
Extracting skin file (locale/en-us.json)
Response code set [/images/gold/plate-games-news.png:200:0]
Unable to extract skin file (locale/us.json)
Extracting skin file (locale/en-us.json)
Unable to extract skin file (locale/us.json)
Extracting skin file (locale/en-us.json)
Extracting skin file (locale/en-us.json)
Unable to extract skin file (locale/en.json)
Unable to extract skin file (locale/en.json)
http://127.0.0.1:53164/applications.js (1623): ---- Trying to clean first. ----
Response code set [/images/gold/plate-error.png:200:0]
Response code set [/images/gold/plate-extended.png:200:0]
Response code set [/images/gold/plate-settings.png:200:0]
Response code set [/images/gold/progress-bar.png:200:0]
Accept queue size of (2)
Response code set [/images/gold/progress-bar-glow.png:200:0]
Response code set [/images/gold/progress-bar-fill.png:200:0]
Response code set [/images/gold/dropdown-bottom.png:200:0]
Accept queue size of (3)
Response code set [/images/gold/dropdown-open.png:200:0]
Response code set [/fonts/RoboCondensed_regular.woff:200:0]
Response code set [/fonts/RoboCondensed_bold.woff:200:0]
Start file [C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\061b8d0af8fa3d892fdc9723a00d5d6ccff18f5a.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
Checking manifest (C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\061b8d0af8fa3d892fdc9723a00d5d6ccff18f5a.patchmanifest) (31 to 31)
http://127.0.0.1:53164/applications.js (1155): ---- The Elder Scrolls Online (NA) changing state: 1 ----
Response code set [/images/gold/btn-teal-disabled.png:200:0]
http://127.0.0.1:53164/applications.js (1155): ---- The Elder Scrolls Online (EU) changing state: 1 ----
http://127.0.0.1:53164/applications.js (1155): ---- The Elder Scrolls Online (PTS) changing state: 1 ----
Response code set [/images/gold/btn-teal.png:200:0]
http://127.0.0.1:53164/main.js (149): -=-EU
Extracting skin file (locale/en-us.json)
Unable to extract skin file (locale/us.json)
Extracting skin file (locale/en-us.json)
Unable to extract skin file (locale/en.json)
http://127.0.0.1:53164/cache.js (28): ---- Cache File Load Start ----
Start file [C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\6aac74f76b515194a6ee06a78a07806068688de9.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
Checking manifest (C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\6aac74f76b515194a6ee06a78a07806068688de9.patchmanifest) (13 to 13)
http://127.0.0.1:53164/cache.js (34): ---- Cache File Load Success ----
http://127.0.0.1:53164/applications.js (1155): ---- The Elder Scrolls Online (NA) changing state: 0 ----
http://127.0.0.1:53164/applications.js (1155): ---- The Elder Scrolls Online (PTS) changing state: 0 ----
Start file [C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\b0e422dd050fc01e02fc719f81f1a8cd74abe10c.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
Checking manifest (C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\b0e422dd050fc01e02fc719f81f1a8cd74abe10c.patchmanifest) (23 to 23)
Response code set [/images/patcher/button-normal.png:200:0]
Start file [C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\e6852cde240ac5424dc636d96df9a04318bc93b9.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
Checking manifest (C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\e6852cde240ac5424dc636d96df9a04318bc93b9.patchmanifest) (13 to 13)
http://127.0.0.1:53164/applications.js (1155): ---- The Elder Scrolls Online (EU) changing state: 0 ----
Response code set [/images/gold/line.png:200:0]
Response code set [/images/gold/game-settings-arrow.png:200:0]
Response code set [/images/gold/game-settings.png:200:0]
Response code set [/images/gold/news-block.png:200:0]
Response code set [/images/patcher/Scrolls-elevator-arrow-up.png:200:0]
Response code set [/images/patcher/Scrollbar-elevator-Arrow-(down).png:200:0]
Response code set [/images/patcher/thumb.png:200:0]
Response code set [/images/patcher/scrollbar-area.png:200:0]
Response code set [/images/patcher/button-over.png:200:0]
Response code set [/images/gold/news-block-hover.png:200:0]
Response code set [/images/single/settings.png:200:0]
Response code set [/images/single/minimize.png:200:0]
Response code set [/images/gold/dropdown.png:200:0]
Accept queue size of (2)
Response code set [/images/patcher/europeanunion.png:200:0]
Response code set [/images/patcher/america_american_flag_united_states_of_america_us_icon.png:200:0]
Response code set [/images/patcher/fr.png:200:0]
Response code set [/images/patcher/de_deutschland_flag_german_germany_icon.png:200:0]
Response code set [/images/gold/checkbox.png:200:0]
#

VERSION

1.2

Arawn · April 2014

[text removed]

adamthewordking · April 2014

this is the whole file

Arawn · April 2014

[text removed]

ZOS_Bill · April 2014

Hi @adamthewordking‌

After looking over your launcher log, we are noticing your getting the error, "Unable to extract skin file." Sometimes this is caused by the launcher having issues updating correctly. Please try the following which may get your launcher going.

Close both the game and the launcher
Open the game installation directory
Open the folder named "Launcher"
Inside the "Launcher" folder, there is a folder named "ProgramData"
Rename the "ProgramData" folder to "ProgramDataBackup"
Open the launcher and download update
Restart machine
Click "Play"

stimab14_ESO · April 2014

Also getting "Unable to load skin" when I try to load the Launcher.

I do find it funny the way to "fix" the problem is to select the "repair" function from the program that doesn't run. ><

Chick and egg anyone?

adamthewordking · April 2014

So, I tried all the things advised.

I set webroot to allow all the things associated with the game to always run.

I backed up the folder as above and clicked repair.

I then tried to uninstall the game and re-install.

Still doesnt run. I have attached a new error report after I did everything above.

Valkesh · April 2014

I just had this error. Solution for me was to replace the entire launcher folder with one I had backed up (I downloaded the game elsewhere and copied the files over because it would have taken days otherwise, and kept the backup just in case). The launcher folder is about 48megs if you can find someone who happens to have the game who can send you theirs. Attempting to rename or otherwise remove the ProgramData folder did not do anything as if the launcher can't start, it can't repair itself.

david4pdx_ESO · April 2014

There isn't webroot on my system and below is a link to my dxdiag. Personally, I feel like I have wasted my money, so please help me fix this. I played on Psyjic Order for a while and had no issues like this. That was what sold the game for me. Sadly, what I bought is regret. Game is worth working toward a fix and I have been patient enough to buy it. Please help.

david4pdx_ESO · April 2014

Every forum, Zenimax or not, has had suggestions that are supposed to fix the launcher. Instead of people telling me to fix way or that way (like countless others have tried), I am to the point of saying "My $60 (and that of others) should dictate an update that fixes these isolated launcher issues."

With all respect to the forum communities that have tried to help and to Zenimax, I think that it should be priority to fix the broken launcher. There is plenty of time to fix in-game issues and being that I did play on the Psyjic Order beta key, I know that in-game issues are handled quickly and fixed pretty fast. Pre-orders have been playing since the end of last month. Captain America came out the same day as the launch. Why would something as gross as launcher bugs go neglected for so long?

My challenge is to put it on the Developers to fix the errors to ensure customer satisfaction instead of wasting peoples money and time. This isn't posted to be rude, but up front. Lesson 101 should be to fix the launcher first. I want to experience the game and join my guild and friends that await me. No offense, but I deserve the product I paid for and I am entitled to get the product for the royalties I paid into it.

guildwarsguy123b14_ESO · April 2014

I am also having this issue. Here's my DXdiag and my text from my repair:

64BIT REGISTRY QUERY RESULTS

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Zenimax_Online\Launcher
InstallPath REG_SZ F:\Program Files (x86)\Zenimax Online
DefaultLanguage REG_SZ en
DefaultRegion REG_SZ US

LAUNCHER SETTINGS FILE

{"maxFileWriteRate":0,"maxFileReadRate":0,"maxUploadRate":0,"maxDownloadRate":0,"webEnabled":true,"p2pEnabled":false,"region":"US","language":"en-us","lastLog":4,"startOnBootup":false,"minimizeToSystemTray":false,"showPublicTest":false}#

TREE LIST RESULTS

Folder PATH listing for volume FreeAgent Drive
Volume serial number is 0065006E 1C26:FA92
F:\PROGRAM FILES (X86)\ZENIMAX ONLINE
ÃÄÄÄLauncher
³ ÃÄÄÄlocales
³ ÃÄÄÄProgramData
³ ³ ÀÄÄÄHost.41ddd51df0557a58c429f8950a1ff8174f023790
³ ÀÄÄÄProgramDataBackup
³ ÀÄÄÄHost.41ddd51df0557a58c429f8950a1ff8174f023790
ÃÄÄÄThe Elder Scrolls Online
³ ÃÄÄÄdepot
³ ³ ÃÄÄÄVideo
³ ³ ÀÄÄÄ_databuild
³ ÃÄÄÄgame
³ ³ ÀÄÄÄclient
³ ³ ÀÄÄÄlocales
³ ÀÄÄÄvo_en
³ ÀÄÄÄ_databuild
ÀÄÄÄuninstall
ÀÄÄÄresource
#

64BIT BHO LIST QUERY RESULTS (If you see this list, 32BIT list should also print)

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{8E5E2654-AD2D-48bf-AC2D-D17F00898D06}
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
(Default) REG_SZ SkypeIEPluginBHO
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{DDA57003-0068-4ed2-9D32-4D1EC707D94D}
(Default) REG_SZ
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
(Default) REG_SZ DVDVideoSoft.WebPageAdjuster

32BIT BHO LIST QUERY RESULTS

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{8E5E2654-AD2D-48bf-AC2D-D17F00898D06}
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
(Default) REG_SZ SkypeIEPluginBHO
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{DDA57003-0068-4ed2-9D32-4D1EC707D94D}
(Default) REG_SZ
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
(Default) REG_SZ DVDVideoSoft.WebPageAdjuster

UAC RESULTS

UAC is DIABLED, Registry value is 0

PING RESULTS

pinging: patcher.elderscrollsonline.com

Pinging a1092.d.akamai.net [23.216.11.98] with 32 bytes of data:
Reply from 23.216.11.98: bytes=32 time=24ms TTL=57
Reply from 23.216.11.98: bytes=32 time=24ms TTL=57
Reply from 23.216.11.98: bytes=32 time=24ms TTL=57
Reply from 23.216.11.98: bytes=32 time=23ms TTL=57

Ping statistics for 23.216.11.98:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 24ms, Average = 23ms
pinging: launcher.bethesda.net

Pinging launcher.bethesda.net [174.129.248.207] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 174.129.248.207:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Ping test failed!

Pathping RESULTS

pathing: patcher.elderscrollsonline.com

Tracing route to a1092.d.akamai.net [23.216.11.98]
over a maximum of 30 hops:
0 192.168.0.2
1 192.168.0.1
2 10.33.40.1
3 172.21.1.172
4 70.169.72.188
5 70.169.76.229
6 68.1.1.13
7 206.223.123.102
8 23.216.11.98

Computing statistics for 2 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 192.168.0.2
0/ 1 = 0% |
1 3ms 0/ 1 = 0% 0/ 1 = 0% 192.168.0.1
0/ 1 = 0% |
2 10ms 0/ 1 = 0% 0/ 1 = 0% 10.33.40.1
0/ 1 = 0% |
3 7ms 0/ 1 = 0% 0/ 1 = 0% 172.21.1.172
0/ 1 = 0% |
4 13ms 0/ 1 = 0% 0/ 1 = 0% 70.169.72.188
0/ 1 = 0% |
5 12ms 0/ 1 = 0% 0/ 1 = 0% 70.169.76.229
0/ 1 = 0% |
6 --- 1/ 1 =100% 1/ 1 =100% 68.1.1.13
0/ 1 = 0% |
7 --- 1/ 1 =100% 1/ 1 =100% 206.223.123.102
0/ 1 = 0% |
8 27ms 0/ 1 = 0% 0/ 1 = 0% 23.216.11.98

Trace complete.
pathing: launcher.bethesda.net

Tracing route to launcher.bethesda.net [174.129.249.106]
over a maximum of 30 hops:
0 192.168.0.2
1 192.168.0.1
2 10.33.40.1
3 172.21.1.172
4 70.169.72.188
5 70.169.76.229
6 68.1.2.111
7 68.105.30.10
8 54.240.229.108
9 54.240.229.20
10 54.240.229.166
11 * * *
Computing statistics for 2 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 192.168.0.2
0/ 1 = 0% |
1 3ms 0/ 1 = 0% 0/ 1 = 0% 192.168.0.1
0/ 1 = 0% |
2 9ms 0/ 1 = 0% 0/ 1 = 0% 10.33.40.1
0/ 1 = 0% |
3 8ms 0/ 1 = 0% 0/ 1 = 0% 172.21.1.172
0/ 1 = 0% |
4 14ms 0/ 1 = 0% 0/ 1 = 0% 70.169.72.188
0/ 1 = 0% |
5 13ms 0/ 1 = 0% 0/ 1 = 0% 70.169.76.229
0/ 1 = 0% |
6 36ms 0/ 1 = 0% 0/ 1 = 0% 68.1.2.111
1/ 1 =100% |
7 --- 1/ 1 =100% 0/ 1 = 0% 68.105.30.10
0/ 1 = 0% |
8 --- 1/ 1 =100% 0/ 1 = 0% 54.240.229.108
0/ 1 = 0% |
9 --- 1/ 1 =100% 0/ 1 = 0% 54.240.229.20
0/ 1 = 0% |
10 --- 1/ 1 =100% 0/ 1 = 0% 54.240.229.166

Trace complete.

IPCONFIG RESULTS

Windows IP Configuration

Host Name . . . . . . . . . . . . : Setari-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 50-E5-49-CE-5F-14
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, April 17, 2014 12:23:03 PM
Lease Expires . . . . . . . . . . : Saturday, April 19, 2014 5:26:53 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 68.105.28.12
68.105.29.12
68.105.28.11
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Hamachi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hamachi Network Interface
Physical Address. . . . . . . . . : 7A-79-19-DF-5C-F4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 25.223.92.244(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : Thursday, April 17, 2014 12:23:02 PM
Lease Expires . . . . . . . . . . : Friday, April 17, 2015 12:25:14 PM
Default Gateway . . . . . . . . . : 25.0.0.1
DHCP Server . . . . . . . . . . . : 25.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

HAS ANTIVIRUS RESULTS

displayName=avast! Antivirus

instanceGuid={17AD7D40-BA12-9C46-7131-94903A54AD8B}

pathToSignedProductExe=C:\Program Files\AVAST Software\Avast\VisthAux.exe

pathToSignedReportingExe=C:\Program Files\AVAST Software\Avast\AvastSvc.exe

productState=266240

HOSTS FILE RESULTS

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
#

LAUNCHER LOG

Response code set [/images/gold/plate-extended.png:200:0]
Response code set [/images/gold/plate-error.png:200:0]
Response code set [/images/gold/plate-games-news.png:200:0]
http://127.0.0.1:6982/main.js (78): ---- reloading local applications file ----
Unable to extract skin file (locale/en.json)
Extracting skin file (locale/en-us.json)
Extracting skin file (workflow.json)
Extracting skin file (locale/en-us.json)
Unable to extract skin file (locale/us.json)
Response code set [/images/gold/plate-settings.png:200:0]
Loading interop library (F:\Program Files (x86)\Zenimax Online\Launcher\downloader.dll) (3.5.2.0)
Loading interop library (F:\Program Files (x86)\Zenimax Online\Launcher\patcher.dll) (3.5.2.0)
Loading interop library (F:\Program Files (x86)\Zenimax Online\Launcher\MinSpecDetectionInterop.dll)
Response code set [/images/gold/progress-bar.png:200:0]
Downloader Version: 3.5.2.0
Solid Core v0.82 () in use (S11)
Cwd [F:\Program Files (x86)\Zenimax Online\Launcher\] [50:E5:49:CE:5F:14]
Torrent Agent: -SC0082-
Torrent Agent: -SD3520-
Manager state changing from (Idle) to (Start)
Manager state changing from (Start) to (Process)
Patcher Version: 3.5.2.0
Accept queue size of (2)
Response code set [/images/gold/progress-bar-fill.png:200:0]
Response code set [/images/gold/progress-bar-glow.png:200:0]
Response code set [/images/gold/dropdown-bottom.png:200:0]
Response code set [/images/gold/dropdown-open.png:200:0]
Response code set [/fonts/RoboCondensed_bold.woff:200:0]
Response code set [/fonts/RoboCondensed_regular.woff:200:0]
Extracting skin file (locale/en-us.json)
Unable to extract skin file (locale/us.json)
Extracting skin file (locale/en-us.json)
Unable to extract skin file (locale/en.json)
Extracting skin file (locale/en-us.json)
Unable to extract skin file (locale/us.json)
Extracting skin file (locale/en-us.json)
Unable to extract skin file (locale/en.json)
http://127.0.0.1:6982/applications.js (1623): ---- Trying to clean first. ----
Start file [F:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.41ddd51df0557a58c429f8950a1ff8174f023790\061b8d0af8fa3d892fdc9723a00d5d6ccff18f5a.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
Checking manifest (F:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.41ddd51df0557a58c429f8950a1ff8174f023790\061b8d0af8fa3d892fdc9723a00d5d6ccff18f5a.patchmanifest) (31 to 31)
http://127.0.0.1:6982/main.js (78): ---- reloading local applications file ----
http://127.0.0.1:6982/applications.js (1155): ---- The Elder Scrolls Online (NA) changing state: 1 ----
Response code set [/images/gold/btn-teal-disabled.png:200:0]
http://127.0.0.1:6982/applications.js (1155): ---- The Elder Scrolls Online (EU) changing state: 1 ----
http://127.0.0.1:6982/applications.js (1155): ---- The Elder Scrolls Online (PTS) changing state: 1 ----
Response code set [/images/gold/btn-teal.png:200:0]
Start file [F:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.41ddd51df0557a58c429f8950a1ff8174f023790\a9dd6ff070f316b1e0ae1d082da204d7bf300c19.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
http://127.0.0.1:6982/applications.js (1155): ---- The Elder Scrolls Online (EU) changing state: 0 ----
http://127.0.0.1:6982/applications.js (1155): ---- The Elder Scrolls Online (PTS) changing state: 0 ----
Checking manifest (F:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.41ddd51df0557a58c429f8950a1ff8174f023790\a9dd6ff070f316b1e0ae1d082da204d7bf300c19.patchmanifest) (31 to 31)
http://127.0.0.1:6982/main.js (149): -=-US
Unable to extract skin file (locale/en.json)
Unable to extract skin file (locale/us.json)
Extracting skin file (locale/en-us.json)
Extracting skin file (locale/en-us.json)
http://127.0.0.1:6982/cache.js (28): ---- Cache File Load Start ----
Start file [F:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.41ddd51df0557a58c429f8950a1ff8174f023790\ba64b60aadecb38544f285f42442ba51ec7099bd.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
http://127.0.0.1:6982/cache.js (34): ---- Cache File Load Success ----
Checking manifest (F:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.41ddd51df0557a58c429f8950a1ff8174f023790\ba64b60aadecb38544f285f42442ba51ec7099bd.patchmanifest) (41 to 41)
Start file [F:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.41ddd51df0557a58c429f8950a1ff8174f023790\e4ecaf56585d7ba70d2df656be53b873720c7920.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
Checking manifest (F:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.41ddd51df0557a58c429f8950a1ff8174f023790\e4ecaf56585d7ba70d2df656be53b873720c7920.patchmanifest) (29 to 29)
http://127.0.0.1:6982/applications.js (1155): ---- The Elder Scrolls Online (NA) changing state: 0 ----
Response code set [/images/gold/line.png:200:0]
Accept queue size of (2)
Response code set [/images/gold/game-settings-arrow.png:200:0]
Response code set [/images/gold/game-settings.png:200:0]
Response code set [/images/gold/news-block.png:200:0]
Response code set [/images/patcher/Scrolls-elevator-arrow-up.png:200:0]
Response code set [/images/patcher/Scrollbar-elevator-Arrow-(down).png:200:0]
Response code set [/images/patcher/thumb.png:200:0]
Response code set [/images/patcher/scrollbar-area.png:200:0]
Response code set [/images/gold/btn-teal-hover.png:200:0]
http://127.0.0.1:6982/applications.js (1155): ---- The Elder Scrolls Online (NA) changing state: 5 ----
launchGame (launch) (D9A8): command = F:\Program Files (x86)\Zenimax Online\Launcher\..\The Elder Scrolls Online\game\client\eso.exe
launchGame (launch) (D9A8): working dir = F:\Program Files (x86)\Zenimax Online\Launcher\..\The Elder Scrolls Online\game\client
launchGame (launch) (D9A8): args = Language.2=en
launchGame (launch) (D9A8): successful true exitCode -1073741819
http://127.0.0.1:6982/applications.js (1155): ---- The Elder Scrolls Online (NA) changing state: 1 ----
Start file [F:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.41ddd51df0557a58c429f8950a1ff8174f023790\a9dd6ff070f316b1e0ae1d082da204d7bf300c19.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
Checking manifest (F:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.41ddd51df0557a58c429f8950a1ff8174f023790\a9dd6ff070f316b1e0ae1d082da204d7bf300c19.patchmanifest) (31 to 31)
Start file [F:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.41ddd51df0557a58c429f8950a1ff8174f023790\ba64b60aadecb38544f285f42442ba51ec7099bd.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
Checking manifest (F:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.41ddd51df0557a58c429f8950a1ff8174f023790\ba64b60aadecb38544f285f42442ba51ec7099bd.patchmanifest) (41 to 41)
Start file [F:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.41ddd51df0557a58c429f8950a1ff8174f023790\e4ecaf56585d7ba70d2df656be53b873720c7920.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
Checking manifest (F:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.41ddd51df0557a58c429f8950a1ff8174f023790\e4ecaf56585d7ba70d2df656be53b873720c7920.patchmanifest) (29 to 29)
http://127.0.0.1:6982/applications.js (1155): ---- The Elder Scrolls Online (NA) changing state: 0 ----
#

VERSION

1.2

guildwarsguy123b14_ESO · April 2014

Oh I forgot my dxdiag:
Also everyone needs to know that the more information they have about people who are having this issue, the faster they can push a fix. It's not about 'OH WE'LL JUST FIX THIS ONE GUY'S ISSUE BECAUSE HE PAID FOR IT.' We all paid for it and we all know they're working on it, even if they're not telling us anything.