Log in issues again on EU servers?!?!?!?

msetten · July 20

Several of my guild members are reporting that they have been thrown out of the game and can no longer log in. I tried it myself and I also get LOGIN FAILED errors. I have restarted my playstation, but that didn't help. So it seems the connection issues are back again. They seem to be coming closer and closer together now. If trend continues, it will soon be game over for every EU player as the login issue will last all day.

msetten · July 20

After 20 attempts, I am finally in the game now.

Raanbury · July 20

Isn't this now the third time this week since the servers have had issues? This is wholly unacceptable. When are we getting full transparency here? Appreciate we've had a brief word about what is causing the issue but when are we getting reassurance as to how this will improve going forward? @ZOS_Kevin

Nemesis7884 · July 20

Raanbury wrote: »

Isn't this now the third time this week since the servers have had issues? This is wholly unacceptable. When are we getting full transparency here? Appreciate we've had a brief word about what is causing the issue but when are we getting reassurance as to how this will improve going forward? @ZOS_Kevin

Gina posted in the other thread about transparency; there is an ongoing stability issue for the connection between the north american and european data center and they dont seem to have found the cause yet (maybe its even an issue with the under ocean cable?)

https://www.theguardian.com/technology/2025/jul/17/risk-undersea-cable-attacks-backed-russia-china-likely-rise-report-warns