The Elder Scrolls Online

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Partial Refund for Inventory Pet Cost?

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onyxorb
onyxorb
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@ZOS_Kevin

I recently purchased all three of the Inventory Pets:
Bristleneck War Boar
Mournhold Packrat
Explorer's Pack Donkey

on PC/EU for the full price of 1200 crowns. Within a day or two of my purchase, they went on sale for 960 crowns each.

Is there any way to get the price difference refunded to my account?

I've tried submitting tickets in game, but nothing is a good match, and I've gotten 0 responses for the tickets I did file.
They have my correct email address since all the advertisements to spend more crowns came to my email address just fine in this same period of time. :#

Any help with sorting this out would be greatly appreciated.

Thanks!

Edited by ZOS_GregoryV on 30 April 2025 02:24
  • aleksandr_ESO
    aleksandr_ESO
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    onyxorb wrote: »
    Is there any way to get the price difference refunded to my account?
    You forgot to specify the reason why you should get a refund.

  • valenwood_vegan
    valenwood_vegan
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    You should be able to check the status of a ticket by logging into the support website: https://help.elderscrollsonline.com

    Putting in multiple tickets for the same issue will delay their response.

    You could also post ticket number(s) here for Kevin or one of the forum mods to check on.

    I doubt they give partial refunds for purchasing something that later went on sale, but good luck.
  • onyxorb
    onyxorb
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    Wow. I forgot that the help site even existed.

    Thanks for pointing that out. I submitted a ticket that way, will see what happens.

    Thanks for pointing that out!

    ALL: Thanks so much, I was able to get the price difference refunded by going through the help site. <3

    Mods, you can close out this thread when you get chance. Thx!
    Edited by onyxorb on 28 April 2025 12:35
  • Pixiepumpkin
    Pixiepumpkin
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    aleksandr_ESO wrote: »
    onyxorb wrote: »
    Is there any way to get the price difference refunded to my account?
    You forgot to specify the reason why you should get a refund.

    Because most businesses in the USA give a price guarantee of 15 to 30 days.
    "Class identity isn’t just about power or efficiency. It’s about symbolic clarity, mechanical cohesion, and a shared visual and tactical language between players." - sans-culottes
  • ZOS_GregoryV
    ZOS_GregoryV
    mod
    onyxorb wrote: »
    Wow. I forgot that the help site even existed.

    Thanks for pointing that out. I submitted a ticket that way, will see what happens.

    Thanks for pointing that out!

    ALL: Thanks so much, I was able to get the price difference refunded by going through the help site. <3

    Mods, you can close out this thread when you get chance. Thx!

    Greetings!

    As per the OP's request, this thread has been closed.

    Regards,
    -Greg-
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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