Occasional Crashes usually on a transition screen
hilly32
✭✭
Per the subject line I get occasional crashes on transition screens, login, teleporting or even through doors etc in a location.
Below is one such error report: Any suggestions?
====================================================================
eso has stopped working.
====================================================================
[reporter]
version = 0.01
[extra]
ProductName = eso
Version = eso.live.10.3.7.3054803
branch = live
char.account = **********
char.alliance = 3
char.name = ************
client.executablebits = 64
client.mode = load
client.renderertype = D3D11
client.session_start_timestamp = 2025-04-12T15:57:04.581-08:00
client.time_since_load = 12
client.timestamp = 2025-04-12T17:51:11.393-08:00 -frme 599694-
client.uptime = 6843.8
computer.name = ******
computer.user = ******
cpu.arch = 9
cpu.count = 32
cpu.level = 6
cpu.type = 8664
data.depotid = 1090
data.dir =
/Zenimax Online/The Elder Scrolls Online/depot/
data.syncm = databuild
data.version = 4000.win.3054803.live.3054803
exe.buildnum = 3054803
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = 32.0.15.7283
gfx.deviceid = 9860.1359417384.161
gfx.driver = NVIDIA GeForce RTX 4090
gfx.vendorid = 4318
globby.address = 198.20.200.26
globby.port = 24502
loc.wloc = 76 11330 9351 42437 353.00
loc.worldid = 76
loc.zone = The Harborage
login.address = 198.20.200.26
mem.system_free = 43621
mem.system_max_current = 69350
mem.system_max_peak = 69350
mem.system_physical = 65254
mem.total_current = 6690
mem.total_peak = 8508
mem.ws_current = 4109
mem.ws_peak = 5038
mempool.addon_usage = 0.00
mempool.animation_usage = 0.95
mempool.audio_usage = 0.00
mempool.client_object_usage = 0.00
mempool.environment_usage = 0.00
mempool.filesystem_usage = 0.21
mempool.fx_usage = 0.45
mempool.gamedata_usage = 0.00
mempool.gameplay_usage = 0.00
mempool.global_usage = 0.00
mempool.grammar_usage = 0.00
mempool.granny_animation_usage = 0.71
mempool.granny_usage = 0.00
mempool.gui_controls_usage = 0.89
mempool.gui_fonts_usage = 0.00
mempool.gui_textures_usage = 1.00
mempool.gui_usage = 0.00
mempool.interface_usage = 0.42
mempool.lua_usage = 0.00
mempool.model_usage = 0.00
mempool.network_usage = 0.00
mempool.particle_usage = 0.00
mempool.physics_usage = 0.00
mempool.renderer_usage = 0.00
mempool.settings_usage = 0.00
mempool.streaming_usage = 0.19
mempool.terrain_usage = 0.00
mempool.texture_usage = 0.00
mempool.theater_usage = 0.00
mempool.threading_usage = 0.00
mempool.voice_usage = 0.00
os.osbits = 64
os.platform = windows
os.version = 10.0.26100.
ptime = 6847376
realm.depotid = 4000
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 4
version.major = 10
version.patch = 3
version.subpatch = 7
Below is one such error report: Any suggestions?
====================================================================
eso has stopped working.
====================================================================
[reporter]
version = 0.01
[extra]
ProductName = eso
Version = eso.live.10.3.7.3054803
branch = live
char.account = **********
char.alliance = 3
char.name = ************
client.executablebits = 64
client.mode = load
client.renderertype = D3D11
client.session_start_timestamp = 2025-04-12T15:57:04.581-08:00
client.time_since_load = 12
client.timestamp = 2025-04-12T17:51:11.393-08:00 -frme 599694-
client.uptime = 6843.8
computer.name = ******
computer.user = ******
cpu.arch = 9
cpu.count = 32
cpu.level = 6
cpu.type = 8664
data.depotid = 1090
data.dir =
/Zenimax Online/The Elder Scrolls Online/depot/data.syncm = databuild
data.version = 4000.win.3054803.live.3054803
exe.buildnum = 3054803
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = 32.0.15.7283
gfx.deviceid = 9860.1359417384.161
gfx.driver = NVIDIA GeForce RTX 4090
gfx.vendorid = 4318
globby.address = 198.20.200.26
globby.port = 24502
loc.wloc = 76 11330 9351 42437 353.00
loc.worldid = 76
loc.zone = The Harborage
login.address = 198.20.200.26
mem.system_free = 43621
mem.system_max_current = 69350
mem.system_max_peak = 69350
mem.system_physical = 65254
mem.total_current = 6690
mem.total_peak = 8508
mem.ws_current = 4109
mem.ws_peak = 5038
mempool.addon_usage = 0.00
mempool.animation_usage = 0.95
mempool.audio_usage = 0.00
mempool.client_object_usage = 0.00
mempool.environment_usage = 0.00
mempool.filesystem_usage = 0.21
mempool.fx_usage = 0.45
mempool.gamedata_usage = 0.00
mempool.gameplay_usage = 0.00
mempool.global_usage = 0.00
mempool.grammar_usage = 0.00
mempool.granny_animation_usage = 0.71
mempool.granny_usage = 0.00
mempool.gui_controls_usage = 0.89
mempool.gui_fonts_usage = 0.00
mempool.gui_textures_usage = 1.00
mempool.gui_usage = 0.00
mempool.interface_usage = 0.42
mempool.lua_usage = 0.00
mempool.model_usage = 0.00
mempool.network_usage = 0.00
mempool.particle_usage = 0.00
mempool.physics_usage = 0.00
mempool.renderer_usage = 0.00
mempool.settings_usage = 0.00
mempool.streaming_usage = 0.19
mempool.terrain_usage = 0.00
mempool.texture_usage = 0.00
mempool.theater_usage = 0.00
mempool.threading_usage = 0.00
mempool.voice_usage = 0.00
os.osbits = 64
os.platform = windows
os.version = 10.0.26100.
ptime = 6847376
realm.depotid = 4000
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 4
version.major = 10
version.patch = 3
version.subpatch = 7
0
-
hilly32✭✭ZOS_Phoenix wrote: »
Similar errors still occasionally occur.
Only three things have changed in my setup:
Latest NVIDIA Drivers - Have rolled back a few releases with the same results.
Razer mouse software updated from V3 to V4 - Unfortunately V3 no longer works with my devices so I can't roll back, but the error message doesn't appear to be related to the mouse driver.
Client has been patched sinced Update 45 - Obviously I can't roll that back either.
I will continue to lower quality settings, but the game hasn't crashed like this for the year that I have owned this particular computer and I have an Intel 14900K and RTX4090. I've been able to run it on close to max settings for all that time without issue.
Edited by hilly32 on 13 April 2025 16:000
