Maintenance for the week of November 10:
• PC/Mac: NA and EU megaservers for patch maintenance – November 10, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Cannot log in or view help files

Jimbru
Jimbru
✭✭✭✭
"Login failed. Your username or password may be incorrect or inactive at this time."

I also sometimes get Error 200 instead of that message.

When I try to view the help files linked in other threads, I get an error message about "file incomplete" or something. I had to turn off HTTPS only in my browser to view them.

What gives?
  • Jimbru
    Jimbru
    ✭✭✭✭
    I also ran a repair, repeatedly restarted, et al.
  • Jimbru
    Jimbru
    ✭✭✭✭
    I am having trouble even getting to ESO's website. Very slow. Other websites or working fine.
  • Sythen88411
    Sythen88411
    ✭✭✭✭
    Yea issues too
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @Jimbru
    @Sythen88411

    For the first error, please see this article here. We also have an article for the 200 error.

    If you end up having trouble accessing these articles, please try the following:
    • Clear cache, delete cookies, and restart your web browser.
    • Disable any pop-up blockers.
    • Try a different web browser.
    • Use the In Private Browsing option for your web browser.
    Staff Post
Sign In or Register to comment.