Maintenance for the week of September 22:
· [COMPLETE] NA megaservers for maintenance – September 22, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – September 22, 8:00 UTC (4:00AM EDT) - 14:00 UTC (10:00AM EDT)

Never received crowns after purchase from store

FlameDark
FlameDark
✭✭✭
Hello! So I just bought the Housing Starter Pack yesterday and I didn't receive the 800 crowns that came with it. I got the new house, but no crowns have been added to my account. Am I missing something? Or is this a bug that happened?
PC/NA CP 300
Arondael - Level 50 Magicka Necromancer Valraena - Level 25 Magicka Sorcerer Mithaedrun - Level 50 Stamina Arcanist
  • virtus753
    virtus753
    ✭✭✭✭✭
    ✭✭✭✭✭
    You might want to file a help ticket (either from your account on the website or from within game) so Support can look at the transaction and figure out what’s going on.

    Be sure it’s a help ticket, not bug/feedback. If they send you an automated reply, reply to that to get it looked at by a person. Avoid repeatedly updating the ticket while you wait for a response - doing so will put you back at the end of the line.
  • FlameDark
    FlameDark
    ✭✭✭
    Okay, I'll do that! Thanks! I didn't know if I was going crazy and missing something lol
    PC/NA CP 300
    Arondael - Level 50 Magicka Necromancer Valraena - Level 25 Magicka Sorcerer Mithaedrun - Level 50 Stamina Arcanist
Sign In or Register to comment.