Dungeon Queue Bug When Queuing for Specific Dungeon

RicAlmighty · February 9

If you queue for a specific dungeon and someone else fails the ready check, you get a message saying that the check failed and that you will be put at the front of the queue. However, because you are queued for a specific dungeon and not a random one, you are NOT placed at the front of the queue and instead have to wait an inordinate amount of time until your specific dungeon is queued again. This should be fixed. I thought the entire reason for the random queue was to find groups for players looking to do specific dungeons? If that’s true then why does it take so long for a group to form when I choose a specific dungeon? I would like to suggest that the algorithm behind this logic be looked at again so that players that are dequeued due to someone failing the ready check are not placed at the back of the line. Thank you

AzuraFan · February 15

Right now I always queue for specific dungeons while I work on undaunted achievements. And yeah, getting put in the front of the queue is buggy. About 50% of the time, the queue will pop quickly for me when I've been "put at the front of the queue." The other 50% of the time, it never pops. Now I only wait a few minutes and if it doesn't pop, I leave the queue and re-queue (or log out). But it's really annoying when I've already been in the queue for 20-30 minutes and this bug rears its ugly head.

katanagirl1 · February 15

AzuraFan wrote: »

Right now I always queue for specific dungeons while I work on undaunted achievements. And yeah, getting put in the front of the queue is buggy. About 50% of the time, the queue will pop quickly for me when I've been "put at the front of the queue." The other 50% of the time, it never pops. Now I only wait a few minutes and if it doesn't pop, I leave the queue and re-queue (or log out). But it's really annoying when I've already been in the queue for 20-30 minutes and this bug rears its ugly head.

This has only started happening fairly recently for me. I would say sometime in the last six moths to a year. Before that, the queue would pop within a few seconds of the failed ready check. Now I can wait 10 minutes or more queue to pop again.