I've been at this game for almost 8 years now (still my favorite MMORPG); there's always stuff to improve but there's enough I'm content with for the sake of the overall game.
On that, I do think they need to bring back some degree of the Racial Gear preview again; I know costumes and whatnot makes it slightly irrelevant (plus all of the DLC gear), but I also do not always see the relevance of showcasing the present Chapter's Novice and Champion armor when I neither see that on the majority of players, nor do you start out with those learned recipes in the start. Even if they combined it to like, three, say, like, Novice, Champion, and 'Adventurer' (or something equivalent to that to showcase new armor) would be a lot more relevant to most of the players in my opinion. I could be wrong but these are my thoughts after 8 years.