Can't log in and at help online, when I click "Continue to Submit a Ticket" it doesn't!

Kazren · December 12

So I don't know what's going on there, but the game won't let me in, and now the help desk won't let me submit a ticket. Is anyone else having this issue? Is there a fix?

ZOS_Kraken · December 12

@Kazren Are you getting any errors?

davidtk · December 12

https://forums.elderscrollsonline.com/en/discussion/670279/error-200-repeatedly#latest

Servers are down.

@ZOS_Kraken ESO Account page is down too. I think because Crown Store issue, what cause servers crash?

ZOS_Kevin · December 12

We are aware server of the server issues and investigating.

ZOS_Kevin · December 12

Update on the server being down: https://forums.elderscrollsonline.com/en/discussion/670288/eso-na-eu-megaservers-offline-dec-12

Kazren · December 12

If we're going to be offline for more than 12 hours (per their announcement) we deserve a little extra time on our subscriptions.

ZOS_GregoryV · December 13

Greetings all!

While we understand many players are unable to log into the game at this time, we will be closing this thread as there is a more active thread on this topic, which can be found here.

Thank you for your understanding,
-Greg-