Thank you for your feedback!

Schwindlig · November 20

I submitted a ticket due to an issue, and like every other ticket for the past year the reply is simple; "Thank you for your feedback". So helpful and supportive, I really am glad with such service after spending hundreds of dollars with you.

I've cancelled ESO+ because I'm tired of such condescending behaviour and downright contempt for the player base that keeps the lights on at Zenimax, and to be honest I'll be uninstalling once I get the issue fixed and because of these experiences with "Support" have seriously destroyed any credibility this game had along with my desire to support such practises.

I'm sure I'll get replies telling me good riddance or who cares, and you are not wrong, no one likes posts like this, but if I didn't say anything then the miniscule chance of reflection and policy change by the company would never happen, and future players would certainly suffer the same lack of respect and support.

So long, and thanks for all the fish.

ZOS_Kevin · November 20

Do you have a ticket number that we can pass along to customer service? That way, we can get to the bottom of the issue?

o_Primate_o · November 20

tomofhyrule · November 20

Just to clarify: you submitted a ticket on the website using the ticket submission link, right?
https://help.elderscrollsonline.com/#en/answer/38955

Submitting a bug report or feedback by using the in-game /bug or /feedback will not generate a response.