Why are the “USERS”/“PLAYERS”, ALWAYS WRONG?

JimFord047

Sarannah wrote: »

Nice train of thought OP. Hopefully your trial and error may help someone else figure out their problems too. And hopefully you get your issue fixed as well.

I read it all. Just a few notes:

-You keep mentioning updated all drivers, have you also installed the chipset, audio, and lan drivers for your motherboard?


EVERYTHING UPDATED , I do not do it by halves, as that's when you introduce errors


-It could actually be a memory overheating error, have you tried setting the speed 200 mhzs lower than its max? (this is something I always do)

Overheating is not an issue, as the Corsair Icue reports the memory temps, as well as everything else, which has been double checked with HWI monitor.


-Are you sure the memory speed you selected is supported by your motherboard?

Max Supported Memory Speed is 7800, this is 6400, well below... But if you want to get really technical, then you would get from the manual that the Highest Supported sped on a motherboard is for a Single DIMM, the more you add the less speed is supported, in my case its 6400, which is what I have

-Have you checked your motherboard specs to see your possible maximum CPU ghz, and made sure it is below that? (When I bought my new computer, my CPU was set to run at 6.0 ghz, while my motherboard(Z790) only supported cpu's up to 5.8 ghz)
-Make sure to set your ram to run with similar voltage. (there is no reason ram should run at differing voltages)

the CPU is matched to the Motherboard, and then PBO was run to set the curve optimisation. All done for Economy Not Performance, LMAO You Seen the cost of power these days Plus it's an AMD platform, you do not need to worry at all about Voltage overloads and Heat dissipation as per the intel 13000 / 14000 Chips


-Turn off AA in-game, not all videocards support all AA types. You will have to check the manufacturer website to check this.
-Last possible thingy, which is unlikely to happen: Is anything in your case overheating? With watercooling, people often forget the air inside a computer gets hotter and hotter, which still needs to flow to the outside of the case. For example memory cooling most often depends on a good airflow, even if your cpu and gpu are watercooled the airflow needs to be there.

The whole system is an Open loop, with 6 Corsair QX 120mm Fans to ensure the airflow inside, Being 80% Blind, the graphicvs are always set to the minimum, Fancy is wasted on blinbd gits who cannot see anything but blobs lol


Maybe this info can help your train of thought and solutionfinding a bit. Goodluck getting it fully fixed!

Several Good points there, but having been building Computers since the 1980's All of the Above is second nature, that and having been a Computer Engineer / Consultant since 1989, once more it is a case of Dot the i's and cross the T's .

But thanks for the effort / input in any case

JimFord047

LOL , I only have a Small portion of the problems that are currently affecting the whole player base. But I am Old School, and have a pride in what ever i do. "if a Jobs Worth Doing, it's Worth doing right!".

So I am not going to take an ignorable anything from Support, or anyone else , if its broken, then why? and How does it get fixed.

I have Genuinely forgotten More than 90% of support (in a lot of companies) will ever know. These days its a select few that get to bend my ear on faults, but as yet I have never failed to fix a problem that I have been given. Or aty the Very Least point to the actual Problem to be fixed, like i cannot sit here and load balance the Akami network, But I do know how ot do it!

One thing that WOULD make a difference to the Majority of players would be setting in a Direct Route in the routing Table , but Zenimaxx will not give that information out, Why I do not know, But it would reduce the network problems and help with the "natural" Balance of the external network...

But hey ***, what do i Know lol

Sarannah

You listed your specs but never your cpu, what cpu are you using?

PS: We sound very similar, as I also worked cumputersupport from the late 80's. And there has never been a problem I couldn't fix either.

JimFord047

Motherboard :- MSI X670E Carbon Wifi (latest BIOS set for 9950X3D in January, means Game and Work can be the SAME CPU)
CPU :- AMD 9700 (economy Use) or AMD 7950X (when I have to do Work)
Memory :- 64GB Corsair Vengeance 6400 CL32
NVME 1 :- 2TB Gen 5 Crucial 705
NVME 2 :- 2TB Gen 4 Crucial 500
NVME 3 :- 2TB Gen 4 Kingston Fury Renegade
NVME 4 :- 2TB Gen 4 MSI 482
SATA RAID 1 :- RAID 1 (2 Seagate 1TB Seagate Barracuda Pro Compute )
SATA RAID 2 :- RAID 1 (2 Toshiba 8TB X300)
Graphics :- ASUS TUF OC 7900XTX (Vertical Mounted)
Case Fans :- 6 Corsair QX 120's
Water Blocks :- EKWB Velocity 2 , CPU & GPU
Fittings :- EKWB
Tubing :- SOFT (to allow CPU Change and NVME Access, without draining the system) - (Fish Tank tube rather than Computer)
Distro Plate :- Lian-Li / EKWB
Radiators :- 2 EKWB 360mm
Coolant :- EKWB Mystic Fog
Power Supply :- Corsair RM1000i
Case :- Lian-Li O11D XL (republic of Gamers Black)

OS :- Windows 11 r24H2, Ubuntu Linux , Windows 10 r23H2, Windows Server 2019



I will not be upgrading to X870E with the New CPU Next Year, as there is no point, You loose SATA Connections, to gain 40GB USB for which I have no Devices....
But will be upgrading to either the RTX5080 or the RDNA4 GPU, see what they transpire as.


New Memory was installed, checked they were all the same this time, got in did the Hirelings on One Account, Onto Second Account and CRASH,. followed by 4 Network Errors (ensure you have an internet connection, whilst Wife is playing ESO no problem, and I am Sorting out a Funeral on the Mac - Which PS has Never Crashed on ESO once).

After that It seemed Stable, But we went off line shortly after foir Dinner and a Movie - I can recommend Wolverine Deadpool, Funny as hell.

Sarannah

First of all, loved deadpool&wolverine! Especially that intro.

Second, cool casing! It is one of the few I considered for my new pc 6 months ago. But I went with a cooler master HAF 700 EVO white. Which to me was the better choice due to not using watercooling, but only aircooling.

Hmm, I have been looking into your mb specs. And it seems your mb can't run the M2_2 slot when ryzen 8500/8300 series CPU's are used. Maybe that page isn't fully updated, and it won't work with higher CPU's either(due to bandwidth usage). Might be worth a shot to disconnect the M2_2 slot and see if that helps.
It is possible the CPU uses that bandwidth when under really heavy load, like with ESO. Clashing with the installed drive and causing the crash to desktop you are having.
Here's the link: https://www.msi.com/Motherboard/MPG-X670E-CARBON-WIFI/Specification

Anyways, this is just a guess. Other than this, it is probably an easily overlooked BIOS setting causing the crashes. Something I can't really help with, so you will have to look into that yourself.

Hopefully you will get it fixed.

barney2525

Shara_Wynn wrote: »

JimFord047 wrote: »

Ack don't be angry. It's not worth it. It was a lesson in critical thinking at least and at best you got to upgrade your computer! I don't think it was done on purpose, they (ZOS CS) just genuinely run through the check lists they are given in order to try to resolve problems. CS obviously had no idea the bug existed and sometimes Addons do cause issues (because they are peripheral to the game and ZOS doesn't always know how they will react to the changes they make).

Except... How many people Use addons?
and then How many people, who use addons, have reported this exact issue and they know it was caused by addons ? (this answer seems to be Zero)
So Why would anyone think the issue was caused by addons?
And Why would they Not suggest - REMOVE the addon folder to another location so the game is not registering them?
Why tell them to DELETE ALL ADDONS ?

Doesn't sound like particularly beneficial instructions.

IMHO

Alinhbo_Tyaka

Just a word of advice for the future as deleting things is on many support check lists. Either rename or copy the directories/files support wants you to delete. This gets them out of the way and allows recovery when it isn't the the problem (as is the case 99.44% of the time).

JimFord047

Sarannah wrote: »

First of all, loved deadpool&wolverine! Especially that intro.

Second, cool casing! It is one of the few I considered for my new pc 6 months ago. But I went with a cooler master HAF 700 EVO white. Which to me was the better choice due to not using watercooling, but only aircooling.

Hmm, I have been looking into your mb specs. And it seems your mb can't run the M2_2 slot when ryzen 8500/8300 series CPU's are used. Maybe that page isn't fully updated, and it won't work with higher CPU's either(due to bandwidth usage). Might be worth a shot to disconnect the M2_2 slot and see if that helps.
It is possible the CPU uses that bandwidth when under really heavy load, like with ESO. Clashing with the installed drive and causing the crash to desktop you are having.
Here's the link: https://www.msi.com/Motherboard/MPG-X670E-CARBON-WIFI/Specification

Anyways, this is just a guess. Other than this, it is probably an easily overlooked BIOS setting causing the crashes. Something I can't really help with, so you will have to look into that yourself.

Hopefully you will get it fixed.

the AMD 8300 through 8700 , are APU's more Laptop Chips for desktop, they run in the Majority PCIe 4 , all of then 7000 / 9000 Chips are Full Pcie 5 desktop units and do not have restrictions on the M.2 Slots , unless they are shared lanes with PCIe_E / SATA / NVME, like a lot of the new x870 Boards !

So there is no problems running All slots on this board . 1&2 are PCIe Gen 5 (5x4) , 3&4 are PCIe Gen4 (4x4).

The drive in m.2_2 is a PCIe 4, therefore Gen 5 x 2, bandwidth to spare here..

JimFord047

onto ESO tonight, going into toon for hireling, then straight back out again, Number 4 Crash to desktop.....

So £275 for memory was a waste of time and money!!!!

JimFord047

And the crashes continue, last night I got Locked up. They system was rebooted, back in to the game launcher, goes to log in and its a 201 error, 5 minutes trying to log in, (call it 5 seconds to put in the password and get a 201).

That was a lot of attempts

tried , close everything down, delete all the files in the temp directory, made NO DIFFERRENCE, wife was online on another game having no problems at all, whilst we were having Discord conversations with other people, but error after error on ESO for me!

Finally got in, and it did not crash again.

To clarify the computer had been on since 04:30, reading the news, doing admin stuff, and I had been on and off of ESO since 10:00 GMT, until 20:00 (ish) when it decided not to play ball.

So today We try another setup, again, this time, office and the email etc will not be installed, just in case they are the cause of No internet connection, or the fault for connecting to ESO.

The other thought, for today is to make the computer ONLY FOR ESO, and then add the bits that I want until it crashes, then remove that bit and continue on.

The New ESO DLC for me is, NOT a DLC, But a can you get the game running Game... I am losing so far, but i cannoit say that ESO is winning, as it does not stay around long enough to let me have a chance

JimFord047

Just to make sure I am clear here,,,,,,

"Error 201 can occur for three reasons: There is a server issue preventing login. There are general connectivity issues between your machine and The Elder Scrolls Online service. When your game client is out of date."

When your game client is out of date - The launcher was downloaded with the last install a few days ago, and there was an update came in a couple of days ago, therefor its up to date (unless ESO is giving out old ones)

There are general connectivity issues between your machine and The Elder Scrolls Online service - This is a Possible, as long as the connection is a DIRECT PTP connection, otherwise the rest of the house items are all attached to the internet No problem, there for this is most likely not the problem!

There is a server issue preventing login - Fore ME this is the winner, as I had started the game, the game did connect to the server for the login screen, and the game TRIED to log in, therefor its akin to walking down the street to the store, Staff are inside at the door and the door is locked , shop is there they just will not open the door

Once more NOT MY COMPUTERS FAULT

Sarannah

There seem to be two different issues at play here, your disconnects and your crashes.

Your disconnects: If the first login failed, for whatever reason, the server will think you are logged in and you will get a few different errors when trying to log in again during the next few minutes. So keep trying to log in is useless if the first login failed. This login probably failed due to an interrrupted network connection. Hate to say it, but this is most likely on your side. Otherwise everyone/many players would have issues logging in. The forum would be full of threads from players being unable to log in.

Your crashes:

JimFord047 wrote: »

Sarannah wrote: »

First of all, loved deadpool&wolverine! Especially that intro.

Second, cool casing! It is one of the few I considered for my new pc 6 months ago. But I went with a cooler master HAF 700 EVO white. Which to me was the better choice due to not using watercooling, but only aircooling.

Hmm, I have been looking into your mb specs. And it seems your mb can't run the M2_2 slot when ryzen 8500/8300 series CPU's are used. Maybe that page isn't fully updated, and it won't work with higher CPU's either(due to bandwidth usage). Might be worth a shot to disconnect the M2_2 slot and see if that helps.
It is possible the CPU uses that bandwidth when under really heavy load, like with ESO. Clashing with the installed drive and causing the crash to desktop you are having.
Here's the link: https://www.msi.com/Motherboard/MPG-X670E-CARBON-WIFI/Specification

Anyways, this is just a guess. Other than this, it is probably an easily overlooked BIOS setting causing the crashes. Something I can't really help with, so you will have to look into that yourself.

Hopefully you will get it fixed.

the AMD 8300 through 8700 , are APU's more Laptop Chips for desktop, they run in the Majority PCIe 4 , all of then 7000 / 9000 Chips are Full Pcie 5 desktop units and do not have restrictions on the M.2 Slots , unless they are shared lanes with PCIe_E / SATA / NVME, like a lot of the new x870 Boards !

So there is no problems running All slots on this board . 1&2 are PCIe Gen 5 (5x4) , 3&4 are PCIe Gen4 (4x4).

The drive in m.2_2 is a PCIe 4, therefore Gen 5 x 2, bandwidth to spare here..

Doesn't matter what drive is installed in M2_2. It states the slot is unavailable if you use those types of CPU's, coming directly from the MSI website. No conditions like PCIe 4 or 5, just completely unavailable. There is no harm in trying this out. There is a chance this is your issue. If it is not, you will also know.

JimFord047

Sarannah wrote: »

There seem to be two different issues at play here, your disconnects and your crashes.

Your disconnects: If the first login failed, for whatever reason, the server will think you are logged in and you will get a few different errors when trying to log in again during the next few minutes. So keep trying to log in is useless if the first login failed. This login probably failed due to an interrrupted network connection. Hate to say it, but this is most likely on your side. Otherwise everyone/many players would have issues logging in. The forum would be full of threads from players being unable to log in.

I would Normally wholeheartedly agree with you, lol, except, why did my Discord connection not drop? VOIP does not cache, and with the wife on the same call, i could hear her inside and outside the connection, with no significant lag. I also rebooted the computer Twice, and on both occasions it connected to the "internet" for the Microsoft login Verification, and picked up some mails coming in at the same time.

Yes I know that the TCP /UDP calls are separate and that you technically Could have port outages that left other ports ;available, meaning that I got what I got, but still meaning that there COULD have been a Network Outage My Side. . Additional argument,, is that the server has to accept the connection on a 201 error to get the input to then reject it.

Sarannah wrote: »

Doesn't matter what drive is installed in M2_2. It states the slot is unavailable if you use those types of CPU's, coming directly from the MSI website. No conditions like PCIe 4 or 5, just completely unavailable. There is no harm in trying this out. There is a chance this is your issue. If it is not, you will also know.

As I said, the CPU's I use are not in that class of Not Available, and the other reason I have no doubts about the M2_2 is that Prior to the update 44 the M2_1 was unpopulated, with everything running on the M2_2, it was then populated with a PCIe4 (Gen4) device and had no problems. After the update the crashes seemed to be more frequent, and the device was changed to the PCIe5 (Gen 5)


BUT....

Here is something that I have Just last Night noticed,,, when the game "crashes" or I am Kicked out to Desktop, the Memory lights go from the RAIN Effect to the Standard Solid Effect. This Could Point to another set of BAD Memory, though that would be unlucky in the millions to One.

This has Given Me a thought... what IF its not the Hardware? as the problems are the same with the old hardware and the New!

Aside from the ESO Upgrade(s) , there has also been a Corsair iCue update, as well as Windows / AMD Graphics and all of thew rest of the lets fix the bad programming updates, what are the chances that the iCue Monitoring Software has a Conflict with the Other updates ? or just ESO? It would affect the Memory, and the Lights, since the Memory is a Direct Channel to the CPU a Glitch in that would cause a "Pause" for error correction on the CPU which would in turn stutter the Direct Access Storage of the SSD's fixed in M2_1 and M2_2 , in turn cause a crash....

So with that in mind, I am going to try removing the iCue, which unfortunately will affect the Headphone's / Lights / Fan / Mouse / Keyboard functions and responses. But if that stops the Crashing, then the fault is now with iCue & ESO. decision being, dump ESO or replace the Headphone's / Lights / Fan / Mouse / Keyboard with ones not software controlled lmao, good luck with that one these days lol

But Still a work in progress, It may get postponed a few days , as I have a Funeral to sort out and attend .. priorities and all that

JimFord047

The Journey to try and find a NON CRASHING Computer continues...

I had noticed on Wednesday 13th November a Strange Twist , every time Before the game crashed , the lighting effect on the Memory went back to Default start-up configuration.

So I thought, there might be a Conflict between the Corsair iCue and ESO, so on Thursday io removed iCue and tried that day without it.

I lost Full control of All of the Hardware normally controlled by iCue, Mouse had no key settings and the speed was terrible, Keyboard lost the macro's / Stream Key's and its response was not that great, the Fans lost their speed control, which made the computer run a little warmer than its normal 52 degrees up to 64 degrees , but not an issue really since the CPU is meant to run in the 90's Safely , and the headset was doing silly things like connecting disconnecting.

But if it was going to resolve the issue, then Corsair stuff has to either get reprogrammed for local use, or replaced.

Everything seemed to be going smoothly , computer ran all of the normal daily stuff, no hiccups as normal, then onto ESO where the responses were a little trying but it seemed to be OK.... I thought I had now found the fault, and BANG!!!! it crashed!!

So it would appear its not an iCue issue.

On checking the logs, there was as normal NOTHING, on the crash, from normal running to normal running (there was a lot of Polling Errors coming from the mouse and the keyboard , but that was to be expected as iCue was not there) , the monitors on the other screen were still up , no voltage changes , no wattage changes, from low usage to High then a drop to low as the game locked up / crashed.

So Today I am going to get and install another Power Supply, I honestly do not think I need more power, BUT... Just to get it covered. I have went from a Corsair RM1000i, onto a Corsair HX1000i, I am going to get a 1200W PSU and see if the New HX1000i is a faulty one.

This had been all planned to do on Saturday, But I dislocated my shoulder and popped a disc in my back carrying a coffin on Friday, So Friday (night) / Saturday (all day) was a little bit of a cannot move day, I have a bit of movement today, so off we go again.

JimFord047

LMAO, After 10 years playing the game I have a lot of time invested. Yes over the years it has got buggier and slower, even although My computers have got more powerful and my internet has went from 50GBs to 1000Gbs, its horrific right now!

I Have now got a new motherboard coming from MSI as a Warranty, so that's the whole computer been replaced, and I am still having Problems, As a Networks Consultant I know its the network that is the problem, but as always you have to prove this!!! so this PAPER TRAIL of modifications / upgrades / Replacements is the proof that I have done everything possible and Nothing has worked.

ON the Motherboard there is a Debug LED that when running shows the CPU TEMP, When Loading a New Toon, or Coming into the Game Screen the Temp goes up to 78 Degrees Spikes to 88 Degrees then drops back down to 68 - 69 Degrees. That not even playing the game!

ON Once Human (a Great FREE MMO so far), the temps NEVER go above 67 Degrees , with Everything set to Maximum, and I have now got 40+ hours playing and NO CRASHES LOCKS OR STUTTERS.

Coming back into ESO with Everything set to MEDIUM with a couple of HIGHS, the computer is getting the hell knocked out of it, and the stutters crashes are everywhere.

I like the Game, hence playing it for 10 Years , but that's now 8 people i know left the game and are now playing others, which is a shame as the game is more about Social rather than gaming...
But we will see what the New Motherboard Does !!!

Wonder HOW this is all going to go down with the new Mediation for faults?????


But in all honesty I am very Sad that to get a GAME working, I am pretty much at this point going to have to find another game, I want to relax, not worry about crashing / LOCKING UP all the time, meaning that there is no enjoyment or relaxation....

I will keep you all informed of the progress or lack off ongoing

Sarannah

Weird that the crash wouldn't be in the log, maybe it is not under software crashes, but under system crashes.
What resolution and fps do you play in?

JimFord047 wrote: »

ON the Motherboard there is a Debug LED that when running shows the CPU TEMP, When Loading a New Toon, or Coming into the Game Screen the Temp goes up to 78 Degrees Spikes to 88 Degrees then drops back down to 68 - 69 Degrees. That not even playing the game!

ON Once Human (a Great FREE MMO so far), the temps NEVER go above 67 Degrees , with Everything set to Maximum, and I have now got 40+ hours playing and NO CRASHES LOCKS OR STUTTERS.

That game is a whole different animal. Also, they wipe your progress every season, so they do not have to deal with years and years of database data/filling and old accounts.
Maybe cap your fps systemwide so the temp doesn't shoot up during load screens(should always have a max fps set systemwide for safety reasons!). This will make your load screens last a little longer though. I am also worried something is wrong with your coolingsystem, as you stated you have watercooling, your temps should never ever be that high! Even if you were running four ESO's at the same time. Even for Once Human that temp seems WAY too high for when using watercooling. (Note: You sure it is showing the temp? as these lights usually show error numbers. )

Your computer locking up is a major issue, which is probably unrelated to ESO. You should get this solved either way, because if you do not solve this now, it will affect your system in the future as well. Maybe even damage your system.

The only other game I have ran that is even heavier than ESO, is Path of Exile. Maybe try that game and see if you are having issues in running that one. Maybe troubleshooting through another game can help narrow down the issue(s) more easily. These are two games that immediately notice if even the slightest thing is wrong on your system/network.

JimFord047 wrote: »

Coming back into ESO with Everything set to MEDIUM with a couple of HIGHS, the computer is getting the hell knocked out of it, and the stutters crashes are everywhere.

ESO is one of the heaviest games in existence, it runs much too heavy for how it looks and how old it is. That said, I run ESO in native 4k(61 fps, also runs 100 fps flawlessly) with a 4080 super, and even I can't run ESO on full max settings at 100 fps without issues either(small stuttering in very busy situations, due to the GPU not being able to render everything right away when looking around too fast). So that means your settings are too high. Most of my settings are on medium and on, atleast view distance is at max and a few high settings like textures and such, while shadows are on low. Writing this from the top of my head. (Note: This is done to keep the GPU temp below 40C(50ish with 100 fps), my CPU is always around 40-50C and goes up to 60C when in really really busy situations like during the anniversary event where I and 30+ players were doing geysers at the same time(and at 100 fps). This is with ONLY aircooling with the fans at about 25-30% rpm on both the GPU and CPU.)
(Note 2: Waterreflections is also very taxing on the system and doesn't really make a large visual impact when lowered. So this is one of the first things to lower/turn off when lowering the graphic settings.)

A simple test to know if your settings are too high, is looking around really fast in ESO, and if there is even the slightest stutter/delay the settings are too high. After checking this, do the same quickly looking around in towns, then crowded world events(geysers/dolmens), then dungeons, then trials, and then eventually PvP(personally I always skip the trial part of the test).Adjust your settings after each scenario. This will ensure your settings are set at the correct settings, so everything runs smooth at all times and in all scenario's.

But as mentioned above, there is no way your computer should run that hot with watercooling. Make sure this is working and installed correctly and really touches the areas it needs to cool.

JimFord047

LOL The Only Advantage at being 80% Blind, Most of the time I run the whole game as 4K Medium, FSR Performance , top a blind guy a high definition BLOB and a low definition BLOB are the exact same thing!

The Graphics card is locked down to 60FPS, its a 60HZ Monitor, so it cannot display anything better, though Higher will not miss out on things in pvp as much... Simples, I do not do PVP, so no need again!

Checked ALL the LOGS, only things in there are when it locks UP, and I force a REBOOT, that's Logged , prior to that everything is normal....

I even went as far as to run HWI , and logged the whole day of use over a few days, dumped it into an SQL Database and then wrote a bunch of Queries to compare the data at known lockups. Just about NOTHING, JUST ABOUT meaning I did find a few Questionable's, They were All related to network Performance. Mostly After 19:00 GMT the Network slowed down Quite a bit. This was Kind of Cured by increasing

SET MaxNetworkWriteBuffer "23592960"
SET MaxNetworkReadBuffer "23592960"

Smoothed things out Quite a bit , especially in dungeons , down side is that when the server crashes, your still playing , Yourself, then either you get kicked, or the game goes into Turbo to catch everything up

The Temps on the LED are the CPU Package TEMPs, and when compared with the HWI data collection they are about 0.5 in variation, which is acceptable as it does not display 00.Anything.

I am Pretty Sure that the Loop is Good. 2 EKWB 360 Radiators each with 3 Corsair QX120 fans running at 1400rpm, a Lian Li Distribution plate with Pump running at 948rpm, CPU & GPU Water blocks are EKWB Velocity 2's , system has been running for about 5 hours now after being off for 3 (I gotta sleep some times), and the package temp is 37 Degrees Centigrade with an ambient room temp of 66 degrees Fahrenheit.
Plus Stress testing the CPU will take it up to 89 degrees , end the test and the loop will drop that temp back to 52 in under 20 seconds.

High CPU Package TEMP, Only means your knocking the hell out of the CPU making it work. the only worry would be if it went up there and stayed there , Also Remember the AMD 7000 Series CPU's run mostly at around 90 Degrees, they are mini Grills good for Barbecues if not playing games! The Wives AMD 5800X3D runs less than Half mines under the same load, (I will update this with the 9800X3D temps when it gets put in)

IN all fairness to the 7900xtx , I am New to Modern AMD GPU's , been on Nvidia since they came onto the market , but comparing it to the EVGA RTX2080 Super FTW3 Gaming Ultra or the EVGA RTX3080 FTW3 Gaming Ultra It does everything just as well, at less power , though you do notice the performance Hit a little bit with Ray Tracing, again Not a Problem for me as the frames are capped at 60 and Al cards have horse power to spare at that, Also LMAO "BLIND !!", I cannot tell the differences ray trace on or off on any of the cards lol

if Playing Before 19:00 GMT, when the network is quiet, I rarely have problems, a few slip in, But very few and far between only weekends. Looking around is a smooth as silk, you could swear you were on a 340Hz monitor!

its that smooth, when the wife wants to see "Real Graphics", she comes onto this computer and puts RED DEAD REDEMPTION on to ULTRA Everything, the 24Gb of video memory really comes into its own, and she will ride around until her hearts content... Or goes and shoots up Valentine, either Works! but both the Stand Alone version or the Online Version, NEVER CRASH OR STUTTER. and even for the Blind Guy on the 43" LG OLED Screen it looks Awesome!!

So I have been working on the computer (Actual Work), playing everything but ESO at night, on to get the Hireling Stuff and do the endeavours at 10:00 GMT and Not had one Problem with the system, in fact the Screen Load Temps never got Above 72 and even then only at toons 17,18,19. All previous Max temp was 68.

At Night its been Stalker, Once Human , Cyberpunk No problems at all, and the original hardware is back in the system.


I Also Agree with you about the DATA, on the main account there is 8 years of LOADS of data, and it has lots of problems, where as the OLD account at 10 years old with a lot less data has next to no problems, So once more I thing it IS a network Issue, which raising the cache although increasing the download amount, is taking pressure off of the network connection.

LOL but that's what I have been saying from the start, Its Support who are inferring it's MY Computer or MY connection, all of this is to PROVE it's NOT MY computer.

1. Reason 1. It would be Crashing / Locking up on Everything, not only ESO, and its NOT, Only ESO has the Problem!
2. Reason 2. When your on a Group Discord, and You get booted, then Everyone else reports that they Are getting booted, ALL round the World, Its Certainly NOT MY COMPUTER or CONNECTION, nor is it All of theirs having a fault at the exact same time, then All of the Guilds comment on the disconnection!
3. Reason 3. They then inform Me that they Now Know about a Fault , that will be patched later , Really Now Not My computer
4. Reason 4. A Global Patch is Issued to address Crashing on the Update,,,, Once more NOT MY COMPUTER or Connection

So Some of it has been admitted, and addressed, The rest is just being Ignored! Or at least to us the USERS ! I personally Do Not Like being treated like an idiot child, (at my age mostly by children) , and from a Professional Computer Engineer's Point of View, I ama generation that takes pride in what they do, Dot the i's and Cross the T's , but be willing to learn as things change....

From a Game Point of View, I am the Girl in the Cauldron, they are the 2 battle mages , they are responsible for the situation lol

But thanks for your thoughts and input

Sarannah

Just because your display is 60 hz, does not mean the GPU/game stops generating frames beyond that. Having a 60 hz monitor does not automatically cap the fps at 60. The display can only show that many, but the GPU will generate more(as much as it can). Make sure to globally limit your fps in the software, not sure with amd but with nvidia this is done through the nvidia control panel(set it at 61 fps). This should also get your temps down a bit, as ESO is hardcapped at 100 fps by the game itself(yes, this can be adjusted by players manually. But that is not the point here).

If the reboot is logged, the lock up should also be in there(eventviewer -> windows logs -> system). This seems like a serious issue to me, hardware wise. Your system locking up is always 100% a computer issue! Has nothing to do with ESO, it is just that ESO uses so many resources, that it shows any potential problems more easily.
(Note: In the past on my old computer I had a lock up when a certain boss in summerset used a certain ability, this was caused by an out of date bios.)

Really hope you do get it resolved.

JimFord047 wrote: »

Smoothed things out Quite a bit , especially in dungeons , down side is that when the server crashes, your still playing , Yourself, then either you get kicked, or the game goes into Turbo to catch everything up

Haven't had a server crash in ages, and I have been online in ESO for a long long time these past few weeks. What you describe here seems like a network delay in the packets received, sometimes resulting in a network disconnect. To me this points to something on your homenetwork not being able to process the incoming packets fast enough. Eventually your packets get through, and the game catches up. This shows three things: 1: The ESO server is not to blame here, because it did send the packets to you. 2: Something is halting/stalling the packets somewhere. 3: You say your internet keeps working fine when this happens, that points to something on your homenetwork not being able to process this incoming data fast enough. Or you would have lost internet entirely, so it's not the ISP either.
If this were to happen to me, I'd check if there was network congestion somewhere. Either by bouncing packets or simply the hardware not being able to process the incoming packets fast enough. Maybe a broken router. (Note: This is a separate issue from the lock ups.)

JimFord047

10 GBs Switch , connected to a 1GBs router out to the internet,

By Locking the computer I mean the Game Freezes and I cannot do anything but reboot the computer, Latest BIOS + clear CMOS had been done as well.

I am also Running an Azure Server , linked to a windows server network, No Problems on large File transfers , Ever lol

Also Remember this is the same on 2 separate motherboards, with a third on the way!

Multiple PC has been on all day, spiked at 68 on the way into ESO, now sitting happily at 50, No temp issues , just CPU getting hammered on login.

Get server hiccups all the time, except on the mac, they are fewer there.

Router has Been tested by the ISP, aND CAME BACK CLEAN , AS DID THE NETWORK CONNECTION, BUT WAS REPLACED IN ANY CASE, Helps that the neighbour is one of the engineers!

Sarannah

Switches are prone to overheating, especially when gaming. Had this issue before I changed my switch into a router in the early 00's, due to overheating really easily when gaming(even low data online gaming). And later changed to a gaming router with RAM in the late 00's/early 10's, due to packet sending/receiving issues under load(too many packets to handle).

Try ESO without the switch.

PS: My lock up was the same, it just froze the entire system and I had to reboot. This is 100% a hardware issue/conflict somewhere.

JimFord047

The Monitoring Software on the switch shows it at peak 55 degrees C, which is more than cool enough considering the room stays at 67 degrees all the time.

Tried the computer with a direct connection to the switch and the result was the same.

Whilst playing yesterday there were no stutters or anything else smooth as silk, until the event started, then there were quite a few occasions where the system stuttered , looked like it was about to crash and then recovered (I think the extra cash was the saviour there).

The More Player Dense / Graphics intense areas were where the problems were out in the wilds with nothing around after that the problems reduced. then at 03:00 trying again, there were no problems. that said the Pings as the event started went up 260+ from 110, then this morning early hours the pings were at 130 - 180 and no problems.

Matching the lockups / freezes / stutters / crashes to desktop, ALL of these occur with HIGH Pings 250 - 676, highest seen was 874.

Its ok to blame the hardware, but if the hardware has a fault, then the fault is visible All the time, the only time hardware gets Specific about faults is when SOFTWARE hits the hardware hard in a specific manner to cause the Crash.

example:- The whole system is Corsair iCue based, both for the flashing lights and the centralised monitoring of the hardware., this Does come with a CPU / Memory impact , but since there is 64GB of RAM and 24 Cpu Threads its Negligible. It comes with an MSI Addon, which cannot do anything but sit there, But add in the MSI Software and all of a sudden the board shows up in the icue screen, but all of the LED control now no longer works with corsair only MSI. overriding the default Corsair settings programmed into the devices.

So since its HARDWARE showing the fault, its a HARDWARE Problem???? NO its a Software conflict, showing as a Hardware problem, the FIX is simple, remove the conflicting element the MSI Software , but to retain functionality keep installed the MSI SDK, this allows the icue software to talk to the MSI hardware. But it will not work the other way around , using the Corsair SDK the MSI Software (programmers Arrogance) sees no need ot talk to any Third party drivers , only the MSI ones, so that fix fails


The ESO UPDATE 44 comes in,. the launcher gets an update, Windows Gets and Update , iCue gets an update AMD Has 2 Updates (chipset and Graphics) as does many OTHER THINGS , then the problems started to appear, most of them irrelevant, but put them all together and add in a Network Problem, I Got BIG Problems.

Roll Everything back , Windows 11H23 with NO Updates , Icue on board, NO MSI, Microsoft only drivers and you get a performance drop on most software, but an increased stability. You cannot Roll back ESO as ESO comes from a Server that will Update before you can even play. So any BUGS your going to get them no matter what you do, its their way or No way!

The ESO Problem is Still there! People writing MODS have to continually change them to update for the ESO software changes, so is their code bad or is ESO just making it difficult or they have errors or they have conflicts.... But check the compile versions of the ESO software, the majority of it is compiled as Windows VISTA, the most up to date is the launcher at Windows 10, Yet Zenimaxx have the Arrogance to say that a 5 month old MOD is OUT OF DATE!


Since starting this "Journey" , several Software companies HAVE ADMITED that their software has caused errors faults crashes as well as not allowed other applications to even Run.

Zeniumax - Multiple admissions to their software causing Crashes and Breakdowns, BIG PVP Update - Broken - crashes Computers Fixed By a Patch, Event Impresario does not work for the first 30 minutes (that's just sloppy) , multiple outstanding errors waiting to be fixed, but what will they break when they fix them????

Microsoft - The Most Arrogant of them All, Windows 10 IS DEAD, but pay us lots of money and you can keep using it supported, or just keep using it unsupported , or move to windows 11h24 which means you might need a new motherboard / memory / CPU because of the Trusted Platform, and once you have done all of that, please do not run games on it! because a lot of Games Simply Crash - Oh and yes, you might / maybe / possibly have Network issues .... But we will fix them , eventually, but its your hardware at fault not our software, if you used the exact MACHINES we tested on, your only going to get a couple of errors, But loading in ESO well that's a whole new dynamic , you put on software, it has made our OS unstable, please remove the software and await a patch!!!

Trouble is here, THEY ARE ONE IN THE SAME COMPANY nowadays

So LOTS of ERRORS, LOTS of CONNECTION Problems, LOTS of Crashes All over the world and all of different setups of the same machines , and even though its admitted that the software causes the errors , its still going to be "your computer, your setup, your Fault" , Its not changed since i have worked on Mainframes in the early 90's and it never will....

ONE COMPANY of exception, APPLE, since its all the same Hardware matched to Software Tested BY Apple, you actually get about 90% less faults at the Local User end, the 10% are most of the time Idiots! They are not perfect by any means, but they do listen respond and pout in the effort to fix things, properly!

the least Problems on ESO I have, heading to just about NONE, is on an apple MacBook Pro, which I would Use more except I am Blind and cannot see the screen. I would also Ditch Windows happily for My Use and go to an Apple Desktop, except it's ARM based , and as yet there's not a lot of Windows PC based stuff arm compliant or supporting... Including ESO

LOL, Sorry about the gripes, but I am in Pain, and I am tired

JimFord047

LMAO, I stuck every "Old" part back into the computer, and decided to kick the hell; out of it, for this I have found that STALKER 2 , ticks every box, it has not stuttered, crashed, or otherwise been naughty, except for the temps, they are up at 75 degrees Centigrade and sitting solid, the PSU is delivering 625 Watts of power for Yesterday that was 6 hours playing it.. (its addictive, and better than the old version in a lot of ways, but still the exact same in others) .

There has been no faults at all , the 156 Gigabyte download and install took 23 minutes , so nothing wrong with the network from that point of view, ...

I will be back onto ESO later today and see if it can handle it al with less demands, Hopefully less electricity as well lol

ESO powers

AMD x5800X3D + EVGA RTX 3080 FTW3 Ultra + gen4 Sarbent Rocket Plus NVME + 4* 16GB Memory = 431 Watts of Power
AMD 7900 + AMD 7900XTX + Gen5 Crucial T700 NVME + 4*16GB Memory = 261 Watts of Power

so a lot more to run Stalker tasking 625 watts, 364 watts more, and stalkers on at Medium / High, the maximum settings were pulling 1025 Watts, told that it looked good, but it looks the same to me!

point of this is to say if you have a couple of kids, your lecy bill is about to shoot up if they are playing this game with you lol

JimFord047

So I think we are at the end of the road, literally a new computer built to get no differences £1800+ ....

Now to add insult to injury The Original drive as it was is back in, with all of the old parts , and as of the past few days, There has been no stutters or crashes on ESO.....

Stand Myself corrected, whilst in cyrodil, the whole server reset a couple of nights ago, everything lost , all progress zero.... but that was everyone again, not my computer

So once More I say .... NOT MY COMPUTER, or else replacing the whole thing TWICE, would have solved the problem, I only ever got the Problems at night, or when it was busy...

So back to the old one , and its fine again, running everything AND ESO.

So Support I do not need a NEW ISP, NOR do I need New anything, NOR did i need to delete Anything , all I needed was for you to fix the servers, at least a little bit!!!


Now How do you get to Arbitration for me to claim All this money BACK

FelisCatus

Tandor wrote: »

kargen27 wrote: »

This doesn't help you in this situation but maybe going forward. I never delete a folder when troubleshooting. I instead cut it and paste to an external hard drive. That way I have the option to put it back if it turns out the folder wasn't the problem. Even if just deleting certain files in the folder I copy the entire folder to another location just in case.

If you're confident it's not your drive at fault, then it's a lot quicker and easier just to rename the original file/folder and leave it where it is . That way if you want to reinstate it you just rename it back to the original name (as well as deleting any replacement file/folder the game has created).

Other than with the final stage of a long quest it's also often quicker and more effective just to abandon a bugged quest and restart it - although I've been lucky and only had to do that once in 10 years with ESO, and then my character was only a few paces from the quest giver so it took no time at all. Even before that, of course, it's worth logging out and back in again as that can fix things too.

As for the OP, I remain sympathetic to frustration in these circumstances, but only up to the point where anger and lawyers come into the discussion then it's time to move on.

If he is unsatisfied with the product he's paid for then no need to lose sympathy for him when he wants to take a legal route. We all know it's likely ZOS at fault and their bad servers. I bet any other game he tries to play won't have the same issue. So what's wrong with him wanting to take the legal route? [snip]

[edited for baiting]