Maintenance for the week of December 23:
· [COMPLETE] NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
Can not log in...someone else having this problem?
Life is like a river. Wisdom is knowing when to paddle and when to float. There's a time to grab your paddle and forge your way ahead in life and there's a time to just chill, relax and just go with the flow.
[IN PROGRESS] ESO Store and Account System for maintenance – October 14, 6:00AM EDT (10:00 UTC) - 4:00PM EDT (20:00 UTC)
but weird, was in game before, all was good...then some minutes too long afk, they kicked me out, now always get the message above
Life is like a river. Wisdom is knowing when to paddle and when to float. There's a time to grab your paddle and forge your way ahead in life and there's a time to just chill, relax and just go with the flow.
If you're in-game when the account system maintenance starts you're good but leaving, for whatever reason, requires a login. And that is not possible to do during this type of maintenance.
"Sweet Mother, sweet Mother, send your child unto me, for the sins of the unworthy must be baptized in blood and fear"
Sons of the Night Mother | VforVendetta | Grownups Gaming EU | English Elders [PS][EU] 2360 CP
Daggerfall's Mightiest | Eternal Champions | Legacy | Tamriel Melting Pot [PS][NA] 2190 CP
SweetTrolls | Spring Rose | Daggerfall Royal Legion | Tinnitus Delux [PC][EU] 2345 CP
i double checked both, all correct....so it seems its the problem redlink1979 mentioned...thanks for the answers anyway
Life is like a river. Wisdom is knowing when to paddle and when to float. There's a time to grab your paddle and forge your way ahead in life and there's a time to just chill, relax and just go with the flow.
same here, still getting the same information, like i posted first
Life is like a river. Wisdom is knowing when to paddle and when to float. There's a time to grab your paddle and forge your way ahead in life and there's a time to just chill, relax and just go with the flow.
Life is like a river. Wisdom is knowing when to paddle and when to float. There's a time to grab your paddle and forge your way ahead in life and there's a time to just chill, relax and just go with the flow.
I still cannot log into game. Tried changing password but I get the same error. Tried both PC EU and PC NA. It has not worked all day for the last ~12 hours. I logged in yesterday everything was fine.
I CAN log into forums, account page and my password checks out.
I didn't have any issues at all today on PC EU - starting at ~9am US MDT and continuing through various logins/logouts/re-logins for about 6 or 7 hours.
On satellite.... I also don't have any lag etc other than normal for satellite. Caveat: I don't do group content or pvp.
UPDATE: I finally got in. I changed my password again.
I removed the spaces and @ symbol from my password which were present in both previous passwords. Best practice is a pass phrase like a sentence or something that is longer than 16-18 characters. Whatever they did with the Store maintenance seemed to dislike my previous passwords.
Taking a stab, I think it was the spaces. The password change guidance says punctation and the word spaces are left out. I have had spaces in all my ESO passwords so clearly something changed. I am not sure if @ falls under punctuation.
@ZOS_Kevin , would you mind checking with the team about this? If @colossusx hypothesis is correct and this is caused by a change in what characters are allowed in passwords, would you be able to find out if this is the intended behavior? Thank you in advance!
Well... my passwords on the EU accounts have nearly everything from a US specific keyboard - EXCEPT spaces (and that's also true for the US accounts). I just don't generally use spaces in passwords.
This morning i tried again to log in, got the same login error like yesterday.
Thanks god i could log into my account on webside now and changed password, cause i read the hint above, already thought someone hacked this.
My old pw also had empty spaces between words, was this the problem? How can that be, never had problems like this before.
Well whatever with the new PW i could finally log into game and see now my characters again, pew
Life is like a river. Wisdom is knowing when to paddle and when to float. There's a time to grab your paddle and forge your way ahead in life and there's a time to just chill, relax and just go with the flow.
Wanted to chime in, i could not log in this morning, had to go to work in the afternoon. got home and after reading some of the above, changed my password to remove spaces and now i can log in. Had to change 2 accounts, i feel sorry for those with multiple accounts that use spaces.
would be nice if there was some documentation explaining this new change.
I had the same problem and had to change my password to not contain spaces. I had already changed my password today, but put spaces and it was accepted with no error on the website. They need to update that if it is intentional