The issues related to Epic players logging in to the North American and European PC/Mac megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
I watched it live. Then watched it recorded twice. They were talking about the problems with the drop during the broadcast. I tried to make a ticket with Support but got nowhere because there is no option for missing Twitch drops. Can you be more specific on how to make the support ticket?